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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Angeline Villagracia

    Angeline Villagracia

    Customer Service Representative

    Philippines - Last active: 17 hours ago

    To be able to join your organization where the knowledge acquired through education and past experiences may be applied, shared and further enhance not only for personal growth but also in fulfillment of the company's goal.

    $5.56 /hr
    4,119 hours
    0.00
  2. Mistyblue Rocido

    Mistyblue Rocido

    Expert Customer Service Representative

    Philippines - Last active: 13 days ago - Tests: 3

    I worked as a call center agent for 5 years. I'd been to billing, inbound sales, financial and technical account . I also worked as a book keeper in my in-laws accounting firm. Now, I would like to share my knowledge and skills from that experience to all.

    $4.44 /hr
    0 hours
    0.00
  3. Jennel Thein Peralta

    Jennel Thein Peralta Agency Contractor

    Customer Service Specialist

    Philippines - Last active: 24 days ago - Tests: 2 - Portfolio: 1

    My career has led me to specialize increasingly in the field of Communications and dealing with different types of people at international level. I have experience in: teaching, coaching/ mentoring and strategic way of resolving customer concerns mostly about billing, travel and hotel bookings. Furthermore, it has improved my social and people skills and the application of modern leadership methods (through staff motivation and target-setting, clarity in communication, and easy personal inter-relations.

    Associated with: Telemarketer Group Manila™

    $5.50 /hr
    182 hours
    0.00
  4. Richard F.

    Richard F. Agency Contractor

    IT Technical Support, Customer Service

    Philippines - Last active: 1 day ago - Tests: 5

    My experience over the last few years setting up Database and Networking Systems for companies that require business IT solutions, has enabled me to acquire the knowledge and skills I'm making better judgement for critical situations. Especially when dealing with System Maintenance, Data Security, Incident Management, and even with hardware and software solutions. My beginnings with the IT industry, having gone through with hardware repair and software installations, served as a strong foundation for what I have become now.

    Associated with: GS Outsourcing Solutions

    $3.33 /hr
    340 hours
    0.00
  5. Ivica A.

    Ivica A.

    IT professional

    Serbia - Last active: 16 days ago - Tests: 1

    A skilled IT professional - working for 10+ years as a technical support representative for companies with more than 10k active clients including the following duties: technical problem solving, development - programming, general and IT- tasks, IT-administration. It means advanced problem solving, troubleshooting and resolving customer queries together with ability to work independently in a home office environment. I have experience in the following areas: PHP, MySQL, Windows/Linux environment, Linux Server Administration, Web Hosting Technologies, Game Development, Software Development, Customer Service and Technical Support.

    $11.11 /hr
    0 hours
    0.00
  6. April Rose Banaag

    April Rose Banaag

    Professional Data Entry, Customer Support, Customer Service

    Philippines - Last active: 3 months ago - Tests: 3 - Portfolio: 2

    I have a good character when it comes to work. I am a type of person who is willing to work at any type of task. I am a flexible person wherein I can work well. I always make sure that accuracy and speed is balance to make a quality results of work. I am hardworking, friendly, smart, willing to learn something new, trustworthy, honest, pessimistic, and always open for new challenges when it omes to work. One of my objectives is to make my clients satisfied and happy at the end of my work or task. I am a fast learner and I can work with less supervision. You will never regret if you hire me because I can give you a satisfaction and quality of work. I am willing to work as: -Data Entry and Customer Support

    $5.00 /hr
    60 hours
    0.00
  7. Helen antoniette C.

    Helen antoniette C.

    Customer Service, Sales & Technical Specialist

    Philippines - Last active: 2 days ago - Tests: 3

    Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.

    $5.56 /hr
    3,298 hours
    5.00
  8. Michele T.

    Michele T.

    Business Management/Customer Service Professional

    United States - Last active: 2 days ago - Tests: 6

    Dedicated entrepreneur/customer service professional motivated to maintain customer satisfaction with a commitment to addressing customer concerns with speed, accuracy, and professionalism. Proven ability to establish rapport with clients and exceed expectations. Reliable and driven, with strong time management and prioritizations skills If you hire me you will not be disappointed!

    $16.67 /hr
    773 hours
    4.55