Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: June 1, 2015
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  1. Joshua B.

    Joshua B. Agency Contractor

    Editor/Proof Reader/Writer/Speaker

    Canada - Last active: 11 days ago - Tests: 5

    Describe the service in one word: Communication. Better communication is my passion and I invest myself in each project with that goal in mind. As an editor it is my job to make the writer look even better and to make sure the point being made is clear. Good communication has a clear purpose, is error free, and is easily readable. I'll help you connect with your target audience (even if it's broad) and deliver your message in a way that it can be clearly received. I provide content that is informative, interesting, and will keep them coming back for more. Don't put the same reused dribble on your prized webpage, let me offer you quality content that will make you stand out. If you're looking for something more personal or creative don't run away yet. In my personal writing I have a flare for creativity and have found a poetic voice. If you have a story to tell I'd love to help you get it out and onto paper. If you have an idea that you want brought to life, I'm excited to hear it. I study communication, writing, and psychology as personal interests and bring immense insight into each of the projects I work on. I look forward to working with you, Josh

    Associated with: JB Media Solutions Agency

    $23.00 /hr
    1,310 hours
    4.99
  2. Renalyn D.

    Renalyn D. Agency Contractor

    SEO, Link Builder, SMM, Virtual Assistant, WordPress,Writer

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 8

    I have been working as a Linkbuilder, Digital Marketer, Lead Generator, SEO assistant and a writer for years now. Also have a good technical work experiences, coordinating with a project managers to accomplish and carry out some research and internet marketing tasks. Been working my best to deliver good results for my client. Guaranteed that my good educational background, excellent work experiences, skills and my good attitude towards work will make me suitable for any task given! I am more than willing to share and provide my ability for a quality work result. When it comes to SEO, I believe on white hat and organic strategies for a more functional outcome. Summary of Expertise: -SEO Link Building -Writing -Technical Support -Virtual Assistant -Social Media Marketing - Pinterest - Facebook - Twitter - LinkedIn -Customer Service Work Samples (Local SEO) Article Submissions: Name used: Mica Galleb http://ezinearticles.com/?The-Value-of-Roof-Repairs-and-Maintenance&id=7350785 http://ezinearticles.com/?How-to-Spend-Less-for-a-Roofing-Installation-Companys-Service&id=7421115 http://www.sooperarticles.com/home-improvement-articles/roofing-articles/metal-roofing-wood-roofing-best-1104232.html http://www.sooperarticles.com/home-improvement-articles/roofing-articles/review-different-types-roofing-1121314.html http://www.articlesbase.com/construction-articles/helpful-guide-to-handle-leaky-roofing-6274270.html http://www.articlesbase.com/construction-articles/latest-roofing-technology-6318196.html Guest Posting: http://www.smallbizdaily.com/12235/features-you-need-for-streaming-business-video/ http://www.securitygeeks.net/2013/04/spy-camera-detector-things-you-can-do.html http://techmaso.com/huawei-unveils-ascend-mate-6-1-inch-smartphone/ http://www.gadgets-club.com/keep-your-home-secure-with-a-motion-activated-hidden-camera Social Bookmarking: http://www.reddit.com/user/micagalleb/ https://www.google.com/bookmarks/lookup?hl=en&btnA&sig=CKEXEJ9j0w6dSbjJkDe3SQ&bkmk=1 http://www.folkd.com/user/micagalleb?sort_mode=most_recent http://www.stumbleupon.com/stumbler/micagalleb/likes Social Media Marketing: https://www.facebook.com/clogsandshoes https://twitter.com/clogsandshoes https://twitter.com/SocialGardenAU Virtual Assistant Skills: - Lead Researcher - WordPress Posting - Real Estate Research Assistant

    Associated with: SureLinks

    $5.56 /hr
    3,357 hours
    4.86
  3. Andrie James Lim

    Andrie James Lim Agency Contractor

    Odesk CertRecruiter,Cust Support Manager, Project & Operations Manager

    Philippines - Last active: 6 hours ago - Tests: 11

    Andrie has been in the outsourcing and off-shoring industry for more than 10 years of with exposure to vast and various industries in travel, telecommunications, Web and IT among others. As an Operations and Project Manager for various start ups and well known global brands and companies, he is widely exposed and has been working with people from different geographies from around the globe. He is also into process management and focuses on process improvement with Six Sigma background under his belt. Since 2010, he has been a project and operations manager consultant and support for various companies around the globe. He handles a wide range of facets across projects and operations from people management, recruitment, process management and improvement, finance/budgeting, client communication and management among others.

    Associated with: CMS Outsourcing Agency

    $20.00 /hr
    11,468 hours
    4.67
  4. Clementine K.

    Clementine K. Agency Contractor

    Expert Medical Translator (English-French)/Professional Medical Writer

    Dominica - Last active: 1 day ago - Tests: 9 - Portfolio: 10

    Native French and English Speaker, and Passionate Fourth year medical student. Flawless mastery of the English and French languages, specialized in large projects for: - Medical translations; - Technical translations. Professional medical article writer. Positive thinker, with a goal oriented attitude and a tight respect for deadlines. Why hire me? - 100% deadlines met; - 100% human translations; - Efficient, hard working and dedicated; - Always goes the extra-mile for clients; - Detail oriented, meticulous and precise. With that said, I ask: How May I help you today?

    Associated with: e-ComFreelance Agency, French to English (E - F) translators

    $14.44 /hr
    2,669 hours
    4.76
  5. Lanie M.

    Lanie M. Agency Contractor

    Experienced Customer Support / Call Center agent

    Philippines - Last active: 6 hours ago - Tests: 8

    During the past years, I have gained valuable experience in various types of fields. I have dealt with different types of people, both foreign & local, therefore I can say that I am competent enough to be able to communicate well with them. I am a fast learner and am willing to learn more things that i am not aware of. Since these are the same business ethics I strive for personally. I make it a point that whatever task is given to me i would be able to finish it either ahead or on time and that whatever output i will make on my work will give a good mark on my employer.

    Associated with: Best in Job-Making

    $5.00 /hr
    12,078 hours
    5.00
  6. Vanessa P.

    Vanessa P. Agency Contractor

    Data Entry, Virtual Assistant, Admin Support, Social Media, Photo Shop

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 5

    I am committed to deliver excellence when it comes to Data Entry, Administrative Support, Virtual Assistant, Customer Service Support, Lead Generation, Social Media and Photo Manipulation / Photoshop. I have a "can do" attitude and can work with minimal supervision with excellent results! I love what I do and I take every single project with enthusiasm, proficiency & accuracy and that's what makes me distinct. I am TOP RATED!

    Associated with: Quago Media

    $8.89 /hr
    3,284 hours
    5.00
  7. Allisa Nembhard

    Allisa Nembhard Agency Contractor

    Virtual Assistant & Team Leader/Website Designer

    Jamaica - Last active: 6 hours ago - Tests: 6 - Portfolio: 22

    I have been working as a Supervisor, Project Manager, Web Designer and Virtual Assistant for over seven years. I have done project management, data entry, payrolls, transcriptions, manage calendar, management of small business, web researching, making reservations, wordpress editing, social media postings and excellent skills in Microsoft suite. I speak and write good English, I have excellent phone skills, I am a people's person. I have a US phone, Skype account and I can receive faxes also. I am always online and I am Monday to Saturdays. I am a team person, easy to work with, can multitask and I know how to prioritize also. I am honest and reliable and will get the job done on time.I am a fast learner and is willing to go the extra mile to get the job done and done very well

    Associated with: Global Assistant Jamaica Agency, Skillsoft Technologies

    $10.00 /hr
    11,623 hours
    4.79
  8. Sheila C.

    Sheila C. Agency Contractor

    Expert Copy Editor l Proofreader l Writer l Virtual Assistant

    Philippines - Last active: 6 days ago - Tests: 12

    Thank you for noticing my profile! I am a proofreader, copy editor, writer, virtual assistant, and data entry specialist. I have been proofreading and copy editing manuscripts for over 7 years now, reviewing every manuscript word by word with the goal of achieving a clearer and more appealing book. I am especially adept in The Chicago Manual of Style, which is the authority in the publishing industry. I have worked with various genres of material--from fiction, academic, technology, religious, the list goes on. I have been in the e-mail, chat, and phone support industry long enough to be proficient in e-mail handling, customer service, problem resolution, research, and drafting reports. I have worked with a Fortune 500 company in the past as customer service representative. I have written numerous articles for Web content, including reviews of IT and software products. I make sure that every article is unique and passes the standards of Copyscape, so plagiarism will not be a problem. I am also a fast typist. I can type, on average, 78 words per minute. Contact me and let's talk about how I could fill your needs!

    Associated with: Filipino Xcellence

    $8.89 /hr
    1,505 hours
    4.99
  9. jane darylle baylosis

    jane darylle baylosis Agency Contractor

    Photo Retoucher/Graphic Artist/Designer/Researcher/Data entry

    Philippines - Last active: 6 hours ago - Tests: 3 - Portfolio: 13

    Able to do(but not limited to): Administration *Virtual Assistant - answering emails and responsive conversations to clients - managing calendar and schedules - managing newsletters - social media management - organization of files ans folders through online storage. - Xero (Accounting software) = invoicing and bookeeping - Customer Service online management ( Zendesk & Live agent) *Project Manager - Website design audit - Overseeing team task - Project auditing and review Graphics *Interior Design (2d Plans / Planning and Design) *Photo Editing / Retouching / Manipulation *Banners *Brochures *Certificates *Flyers *Digital Scrapbooks *Digital Photo Albums *Picture Books *Removal of Backgrounds *Basic Web Design *Labels *Business Cards *Research *Data Entries *Invitations

    Associated with: Bright Star Solutions

    $11.11 /hr
    7,372 hours
    5.00
  10. Jean D-

    Jean D- Agency Contractor

    web researcher, Aweber Expert, PPT, Admin assistant

    Philippines - Last active: 18 days ago - Tests: 4

    I want to help everyone who is seeking for a dedicated, hardworking and very flexible data entry expert and web researcher. I've been on this job for almost 5 years now. I can help you grow your business with my skills and experience in: 1. Adding products in magento, joomla, wordpress 2. MS office expert 3. Web researching using google keywords 4. Directory submission 5. Making powerpoint presentation 6. Scheduling emails using aweber

    Associated with: VA Unlimited

    $5.56 /hr
    4,656 hours
    5.00