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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 585 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: October 1, 2015
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Bogdan Kostritskyy

Bogdan Kostritskyy

Customer Support

Ukraine - Tests: 3 - Portfolio: 1

Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

$4.00 /hr
0 hours

Joan Marie Julia

Joan Marie Julia

Technical Support/Customer Support

Philippines - Tests: 2 - Portfolio: 3

For 1 year and 7 motths, I worked as a customer and an order fulfillment representative in a software company, (online reseller). Assisted customer's queries through phone, email and chat support. I assure a fruitful employer-employee business relationship, excellent timely results. I am hardworking, determined and competitive. Has a leadership capabilities. I am very responsible and I try my best to submit the task that is assigned to me on deadline. I am a person who's willing to learn new things and accept criticism.

$4.44 /hr
0 hours

Shaveta Vashisht

Shaveta Vashisht

Experienced Customer Support Technical Support

India - Tests: 3

I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

$4.44 /hr
2,959 hours

Vatan Bansal

Vatan Bansal

Customer Service | Customer Support Agent

India - Tests: 9 - Portfolio: 3

I have worked as a Software Developer in leading IT companies but i want to start as Customer Support Agent/Tech Support Agent here on upWork. I will work on any job related to Customer Support, Virtual Assistant, Help Desk Agent or Technical Support Roles. I have good written and verbal english skills which will helpful in handling these job roles. I have got technical skills for providing technical support for Software products. I have cleared several tests on upWork to prove my skills in Customer support and Technical Support roles. My experience as a developer is briefed in my profile.

$5.00 /hr
0 hours

Peter A.

Peter A.

Danish Customer Support

Philippines - Tests: 7 - Portfolio: 1

I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

100% Job Success
$18.00 /hr
3,479 hours

Adja soukeyna N.

Adja soukeyna N. Agency Contractor

Experienced Customer Support Specialist

United States - Tests: 2

I have over 17 years experience in Quality Customer Support and specialized on the following field:customer support troubleshooting, administrative assistant, client relation, quality assurance. My passion is customer service and I enjoy speaking with individuals from all walks of life. I am available throughout the week including weekends and most holidays. I am looking for a long term position with a company I can grow with. My summary of skills are as follow: -Experienced in handling confidential information [company/customers] -Inbound/Outbound calling -Email handling -CRM application -Zendesk, Salesforce and Desk -Wordpress -Tier 2- Escalations/Complaints -Knowledge in Apex and other web tools -Web Research -Knowledge in Microsoft Applications -Troubleshooting -15+ Years of call center experience -Strategic Marketing -Experience in quality auditing

Associated with: oDesk Payroll

91% Job Success
$18.89 /hr
3,128 hours

Silviu  iustinian M.

Silviu iustinian M.

Account Manager/Customer Support

Romania - Tests: 16

Writing requirements both functional and quality requirements, software requirements specifications.Worked on projects for DFS (german air traffic control), Deutsche Bahn, EADS. Customer support for both hard- and software. Account and Sales Manager for international companies. Management and business consulting.

100% Job Success
$20.00 /hr
11,444 hours

Julio Paulo Andal

Julio Paulo Andal

Customer Support Representative

Philippines - Tests: 5

With almost four years of experience in the Call Center Industry where I was mostly involved in a team handling technical support. I am self-motivated and passionate about quality and excellence. Possess excellent written and verbal communication skills with the ability to interface at all levels and have the willingness and initiative to learn and explore new technologies. I am eager for any opportunity to expand my craft as a professional. I am able to meet business requirements with limited supervision and can work well independently or as a part of a team. Have strong troubleshooting, resolution, organizational skills. SKILLS PROFILE SUMMARY Proficient in CRM based programs and ticketing services Proficient in Internet Connection (wireless and wired) TV connections Microsoft Office 2003-Present Microsoft Windows Operating System Knowledgeable on Adobe Photoshop, and Symantec PC Anywhere

Groups: Pro Customer Service

88% Job Success
$5.56 /hr
1,403 hours