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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 646 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

Last updated: September 1, 2015
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  1. Emily L.

    Emily L. Agency Contractor

    Highly Experienced Telemarketer/Appointment Setter/Data Entry

    Philippines - Tests: 3

    Huge experience in telemarketing. Exceptionally motivated and eager to succeed. I am hard working and very determined. I enjoy keeping myself busy and put extra effort in my tasks. I enjoy working with other and able to work unsupervised. I am reliable, I strive to always keep a positive attitude and have the ability to learn quickly.

    Associated with: Philippine Global TeleServices, Ann Joy Yamba Agency

    $8.33 /hr
    1,250 hours
  2. Shoaib Qureshi

    Shoaib Qureshi Agency Contractor

    Experienced Service & Support Operations Professional

    United Arab Emirates - Tests: 5 - Portfolio: 14

    Over the last 7 years, I have been associated with Internet Service Provider delivering Services, Technical Support and Solutions to its Enterprise Clientele. With my on-going experience I have gained expertise on Web Research, Administrative and Back Office Support, Email Correspondence and developing Operational Reports on numerous projects. I also have 3 years of experience as a Data Entry Expert. My core competency lies in end to end management of Web Research, Virtual Administrative Assistance and Data Entry Projects. I am seeking opportunities using all my initiatives for sourcing contact and projects. I am proficient in working and adjusting with all levels of business users and successfully understand their exceptions. Pressure Handling and Meeting Deadlines are my key strengths.

    Associated with: Accelerators

    $5.56 /hr
    27 hours
  3. Dianne Watson

    Dianne Watson Agency Contractor

    CSR Expert/ Operations Specialist/ Call Center Supervisor/ Va/Ea

    United States - Tests: 8 - Portfolio: 1

    Highly motivated professional with solid work ethic who consistently exceeds expectations. Over 6 years of progressive responsibility in information technology, with operational and customer/client management experience. Strengths in problem solving, developing and documenting procedures, and implementing business strategies. Goal and results-oriented with in-depth visibility of business needs. Expertise in Customer Relationships, Scheduling, Call Center Management, Dispatching, Executive Assisting, Motivational and Training Skills, and Project Management. Consistently recognized by management and peers for producing high quality work and a strong work ethic.

    Associated with: VA International INC.

    $11.11 /hr
    37 hours
  4. Christine Almuete

    Christine Almuete Agency Contractor

    Project Manager for Mobile and Gaming Apps

    Philippines - Tests: 12 - Portfolio: 11

    A "jill" of all trades and very diligent person that loves her work and business. Has the passion for perfecting her work and is highly technical and a problem solver. Loves challenges and working with out of the box thinking. I am first a christian, then a wife then a mother lastly a highly skilled professional of varied skills to boot. Thirst for knowledge gets me on top of my game at all times. Also a fun loving gamer and a dog-lover. I recently got a message from Odesk that I belong to the top 5% of ODesk freelencers! Aside from having a superb history of web and iOS App Project Management work. I am also a Rockstar App Bug Tester and Quality Controller with enough apple gadgets ( i dont use simulators and i can prove it!) to do the job!

    Associated with: CA Virtual Services Agency

    $11.11 /hr
    7,478 hours
  5. Queruben Lowie Cajegas

    Queruben Lowie Cajegas Agency Contractor

    General Transcription, Data Entry, Web Research, Email Handling

    Philippines - Tests: 14 - Portfolio: 2

    Hello! This is your reliable VA from the Philippines ready to take on any task. Work is important and I make sure that I do the best I can to finish the tasks given with utmost quality. I am a hard worker and I am very persistent with task completion ahead of deadline and I see to it that I never get late. I have high proficiency rating in Microsoft Office (Excel, Word, PowerPoint). Aside from my skills and experience in DATA ENTRY and WEB RESEARCH, I also consider the quality of my voice as one of my strengths which is being a VOICE TALENT. I also do music which means I have good ears and I have that to my advantage in doing TRANSCRIPTIONS. My basic knowledge in web and graphic design may not be as much but what I lack in those aspects I make up with my persistent work ethic and my ability to learn fast with minimal supervision.

    Associated with: Freelancers assoc. Agency

    $3.00 /hr
    19 hours
  6. Gazel P.

    Gazel P. Agency Contractor

    Certified Customer Service Representative and An Outbound Agent

    Philippines - Tests: 6 - Portfolio: 1

    I've been in a callcenter industry for over 7 years. And has wide experienced of OUTBOUND & INBOUND, Customer Service Representative, Technical Support Representative (Such as Advertisement, Financing, Mortgage, Loans, Sales, Surveys/Lead Generation, Telcos and as a Virtual Assistant/Data Entry).I'm a trustworthy person, has a good interpersonal skills, dedicated, passionate, smart, diligent, resourceful, and can work in a minimum supervision.I also known basic computer troubleshooting.

    Associated with: Effective Freelance Solution

    $5.56 /hr
    8,053 hours
  7. Noreen D.

    Noreen D. Agency Contractor

    Accountant, Callcenter Exp w/ Quickbooks

    Philippines - Tests: 6

    My competencies: - Bookkeeping - Payment Processing (online banking and check issuance) - Petty Cash Control - Cash Flow preparation - Generating financial reports - 6 Years Call Center Experience, (Customer Service & Technical Support, 4 years assigned to Intuit-Quickbooks client) - More than 17 years work experience (in Operations and/or Back-End Support) - Proficient on using MS Office applications and Google Docs Other Info: - DSL Internet Connection - Typing speed at 65+/- WPM - Can work flexible hours or any time zone

    Associated with: Contact Center Customer Service Agency

    $9.40 /hr
    601 hours