Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

Last updated: July 1, 2015
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  1. Katja Holubek

    German Translator/Experienced Customer Service expert

    Czech Republic - Last active: 11/16/2014 - Tests: 9 - Portfolio: 2

    I am a German native-speaker with a degree in Translation studies (English/Czech) from a German University. During my course of studies, I’ve already started writing and translating (German - English) advertising texts for a designer lamp eshop ( for 1.5 years. My professional career in customer service started in Czech Republic, where I was able to polish my Czech language skills and as well as English as I’ve been working for two international corporations where English was the official company language and therefore used in daily operations. Working in the customer service sector involves strong communication and therefore language skills, which makes me a suitable candidate for translating advertising/marketing texts. I've been working as Quality Control Specialist for an international security software company and was additionally responsible for the creation and maintenance of texts for the German version of the company website, including FAQs and advertising texts. Currently, I am working as a Language Development Trainer (German) for a global leader in providing customer contact management solutions and services in the BPO area. For quality purposes, I only translate from English or Czech into German, my native language. Any proof documents regarding my qualification are available upon request.

    $22.22 /hr
    0 hours
  2. Catherine Aguilar

    Catherine Aguilar

    Customer Support

    United States - Last active: 01/12/2014 - Tests: 6

    In the last ten years, I have held positions where helping people is a top priority. I am proficient in Microsoft Office (Spreadsheets, word processing, etc.) and have a typing speed of 56 words per minute. I feel that I would be great in a position where I could interact with people, by helping them with a problem or by directing them to the person or place they need to be. I am also incredibly organized, focused and detail oriented. No stone will go unturned if I am put to a task. I am also a traditional illustrator, and it is my passion. I have been creating ever since I could draw and cannot ever see myself stopping. I specialize in femininity and nature.

    $14.44 /hr
    0 hours
  3. Sangeet Sagar

    Sangeet Sagar

    customer support

    India - Last active: 07/19/2014 - Tests: 3 - Portfolio: 1

    I am a fresher with 6 months of experience in INFOSYS , Bangalore. I have communicated with clients of United Kingdom. My core competency lies in making new clients and increasing production of company and was able to impress clients with my communication skills, and I am seeking opportunities to build new customers from the ground up for you or your business. I also have some experience in the technical support and email chat support. Apart from this I have ILETS score band of 7.0 bands

    $27.78 /hr
    0 hours
  4. Archie Bost

    Archie Bost

    Customer Support

    United States - Last active: 2 months ago

    Customer service and technical support professional with at least 10 years experience.

    $18.89 /hr
    0 hours
  5. Jezka B.

    Jezka B.

    Customer Support

    Philippines - Last active: 15 days ago

    I worked in a BPO company for almost 4 years. I handled customer support,technical support,retention,sales,billing,sending/responding to emails,and was promoted as an escalations supervisor. I was one of the top agents and I always passed the KPIS. I was never reprimanded for being late or absent.

    $3.00 /hr
    102 hours
  6. Linda Morgan

    Linda Morgan

    Customer Service, Customer Support

    United States - Last active: 05/09/2014 - Tests: 2

    I am committed to obtaining a long term, full-time position that I can do from home, for a company that I may grow with. I am an EXCELLENT worker, I am fast, reliable, accurate, and NEVER, EVER miss a deadline! Additionally, I am well organized, a problem solver, a multi-tasker and am very honest, dedicated and loyal. I also learn quickly. I have over 25 years experience in Customer Service and over 5 years experience in Social Media Application experience such as Twitter, MySpace, Pinterest, Facebook, LinkedIn and ebay. I am extremely interested in working for a company that I can grow with and become a permanent employee.

    $15.00 /hr
    0 hours
  7. Zaldlyn Melegrito

    Zaldlyn Melegrito

    Customer Service & Support Technical Support

    Philippines - Last active: 11/11/2014 - Tests: 5

    ZALDLYN SANTOS – MELEGRITO Blk 15 Lot 09 Teresa Homes Tibag, Tarlac City Philippines, 2300 E – mail add: Mobile #: 09062774881 QUALIFICATIONS • Basic knowledge in Microsoft Office • Hardworking and willing to learn new things that will add up to my knowledge and experiences • Able for multi – tasking • Good communication skills • BERLITZ certified (2008, 2010, 2011) EDUCATIONAL BACKGROUND COLLEGE Central Luzon Doctors Hospital Institution Associate in Health Science Education (2000 – 2002) WORKING EXPERIENCES Converys Services Philippines (Aug 22, 2011 – Oct 29, 2011) Technical Support Representative (AT&T U-verse) Sutherland Global Services (Sept 28, 2010 – July 8, 2011)Technical Support Representative (AT&T U-verse) Sitel Philippines (June 16, 2008 – Jan 2009)Technical Support Representative (AT&T DSL) Customer Service Representative (GDC) IQOR Philippines (Jan 2008 – May 2008) Outbound Credit Solution Specialist Cyber City Teleservices Inc. (Feb 2007 – Jan 2008)Outbound Sales Representative

    $5.56 /hr
    0 hours
  8. Sean K.

    Sean K.

    Customer Support Agent/Technical Support

    Ireland - Last active: 11/26/2014 - Tests: 3

    I am an English speaking native from Ireland. I have a wealth of experience in customer service and technical support which I have done by email, phone and online chat. I am friendly, well rounded individual and I am ready to take on any task. I currently hold a European Certification for ICT Concepts, Word Processing, Spreadsheets, the Use of Databases, Presentation and Web Browsing & Communication skills which has been issued by the Irish Computer Society on behalf of the ECDL foundation.

    $12.78 /hr
    0 hours