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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Nagaraj Belagavi

    Nagaraj Belagavi

    Email and live chat representative

    India - Tests: 2 - Portfolio: 2

    I have 5 years of customer service experience (including online, over the phone and in person) and, for the last 3 years, have been using Infusionsoft, Tender App, Customer Hub, Digital Access Pass, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

    $5.56 /hr
    0 hours
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  2. Shibli T.

    Shibli T.

    Exp.Customer Service, Admin,Assist,DataEntry,Email,Webdesign,Marketing

    United Kingdom - Tests: 9 - Portfolio: 1

    At first,I would like to thank you for viewing my profile. I am looking to find work as a home-based. I would be working from home, where I am completely set up with a fully functioning office and no noises or distractions. I offer a highly professional service, that would benefit your companies that cannot afford the costs of hiring staff and want to keep their costs low, with the focus on increasing sales and efficiency. I am a practical person, with the ability to learn new skills quickly. I have good communication organizational and time management skills; Last year, i finished my graduation from department of computing. i specialize for customer service , web design , admin . I have had good experience of customer service . Beside that i got retail and customer service experience. I'm equipped with computer , Laptop , Color Printer,copier scanner and high speed internet . i have also have experienced of making website and design, data store, online order processing ,PC Maintenance & Assembly,C# c++, ASP, Packages MS Office All version , MS Access. I would like to continue my carrier as a freelancer.

    $5.00 /hr
    0 hours
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  3. Neliza Sayaboc

    Neliza Sayaboc

    Customer Service Representative

    Philippines - Tests: 6

    • A self-motivated and organized professional with nearly 2 years of experience in providing outstanding customer service. (Phone, email, chat) • Proficient in Microsoft Office • Adept at accomplishing multiple tasks simultaneously and working well under pressure • Highly organized, analytical thinker with strong communication skills • Team player • Can work with less supervision • Results-driven

    $8.00 /hr
    0 hours
    0.00
  4. Lyka Martin

    Lyka Martin

    Experienced Customer Service Representative/Practical Nurse/Technical

    Philippines - Tests: 3

    I am a people person and i like challenges. I can say that I'm a very proficient when it comes to work. Patience is my virtue. I can deal with different people, foreigners or local. I am a graduate of 2 year Practical Nursing in Philippines. I worked in Dubai, UAE as a singer in 2003 and South Korea as a singer from 2005 to 2007 and then shifted as a head crew in an American Breakfast House from 2007 till 2011. As of now, I am working as a virtual representative of Amazon Company called Mayday. It's where customers get live support through their Kindle device (tablet) and able to see me as well. I provide assistance on how to use their device and troubleshoot it if needed.

    $11.11 /hr
    0 hours
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  5. Korie B.

    Korie B.

    Support Specialist International

    Jamaica - Tests: 6 - Portfolio: 1

    Profile: • Excellent communication skills demonstrated by ability to work with people of diverse backgrounds. Quickly establish rapport with clients. • Experienced in providing written and oral presentations. Special Skills: • Highly proficient in the use of Microsoft Office Suite (Word, Excel, Access, and PowerPoint), Desktop Publishing, HRMIS and Peachtree Accounting Software • Account Acquisition & Retention • Cold Calling & Telephone Sales • Marketing via Social Media Qualifications/Education • Certificate in Inventory & Warehousing, HR Dynamix [2013] • Certificate in Marketing & Sales, University of the West Indies Open Campus [2010] • Certificate in Events Management, University of the West Indies Open Campus [2009] • NCTVET Supervisory Management, [2009] [Develop Professionalism and Lead Work Team, Mastering the Art of Human Relations Skills, Conflict Resolution, Time and Stress Management, Managing for Success] • Advance Microsoft Office Application (GPA 4.3), Mgmt. Institute for National Development [2007] [Advanced Microsoft Word, Excel and PowerPoint]

    $8.00 /hr
    0 hours
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  6. Shaiya C.

    Shaiya C.

    Data Entry, Microsoft office and Web research expert

    Bangladesh - Tests: 3 - Portfolio: 4

    Hi I'm Shaiya Chowdhury I'm very hardworking and self-motivated person. My education and work experience allowed me to develop my communication skills both oral and written.I have very good knowledge and very good practices on Data entry ,Web-research, Microsoft office ( word , excel ),article writing in English,Photoshop etc.I have strong technical skills as well as excellent interpersonal skills. I am eager to be challenged in order to grow and improve my communication and professional skills I gained through previous experiences My previous jobs and works made me better as I have been a part of various projects and completed them very well. I'm very efficient and hardworking.I have the ability to work under tough situations and extreme pressure. Over the past years I have done lots of projects which includes data entry,internet research, use of microsoft word and excel etc. I am offering my services in, but not limited to any of the above mentioned fields.I'm offering my services to many other fields as well. My goal is to keep client satisfied through excellent communication,commitment,efficiency and hard work.

    $5.00 /hr
    0 hours
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  7. Susan Hamilton

    Susan Hamilton

    Manager with Excellent Proposal Writing Skills

    Jamaica - Tests: 3

    I am a Manager of an NGO that provides skills training for persons with disabilities to ensure that they make a smooth transition to the workplace. Prior to my present job I spent ten years in the education sector and taught the IGCSE and International Baccalaureate (IB) program at a private Jewish High School in Jamaica . In addition I have over twelve years experience in the hotel sector in Rooms Division Management. I possess good writing , proof reading and editing skills , I can also provide data entry skills for consultants who require this as well. In addition I am currently developing an online course on Jamaican culture for a program with an American non-profit company that provides transition services for blind and deaf clients.

    $9.00 /hr
    0 hours
    0.00
  8. John Ryan Dela Vega

    John Ryan Dela Vega

    Tech Trainer

    Philippines - Tests: 5

    8 years in Customer Service for Technical Support Department and I've been a product trainer in transcom for almost 3 years . It's a UK Telecommunications provider. The Company provides Telephone, Broadband, Mobile, and Cable TV services. Scope of work as a Product Specialist: *Serving as an expert about the product *trains employees such as salespeople and customer service representatives to assist in optimizing sales and customer satisfaction. * Share the product knowledge

    $8.00 /hr
    0 hours
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  9. Mary Cyril Talite

    Mary Cyril Talite

    Floor Leader at Convergys

    Philippines - Tests: 2

    I have been working with Convergys for 9 years now. I started out as Technical Support Representative assisting dial up and DSL consumers. 3 years after, I was promoted as a Work Force Manager. Since then, I am in constant communication with the clients and we ensure that we meet the Service Level by managing AHT, absenteeism and the queue. I am interested to apply for any Customer Service Related job here in ODesk.

    $25.00 /hr
    0 hours
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  10. Lew Irving Wallace Marquez

    Lew Irving Wallace Marquez

    Administrative support expert

    Philippines - Tests: 2

    I have been working on the Telecom industry for almost a decade now, and one of my strengths is maintaining records esp. in excel. I have a direct command in the English language, dealing with US and Australian customers for a number of years, which will be easy for me to transact and verse with anybody. Updating records and having a keen view on details is my game, making sure every information that my client needs is always available whenever it's needed.

    $5.00 /hr
    0 hours
    0.00