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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Mariana V.

    Mariana V. Agency Contractor

    Customer support, translation, data entry

    Romania - Last active: 18 hours ago - Tests: 5

    I am a native Romanian and Hungarian speaker with over 10 years of French language studies, and 7 years English language studies. I have basic knowledge of Italian language as well. For the last 8 years I have been in a leading position of a Romanian company specialized in women's fashion items production and sales. Experienced multilingual speaker and writer ( English, French, Romanian and Hungarian), also experienced in project management and technical support, basic knowledge of accounting.

    Associated with: Inga, Bighi Staffing

    $11.11 /hr
    4,240 hours
    5.00
  2. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,356 hours
    4.08
  3. Shawn Peterson

    Shawn Peterson

    Business Consultant, Customer Support Expert

    United States - Last active: 4 days ago - Tests: 2

    MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. In top 5% of all Elance users for excel. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts.

    $16.67 /hr
    51 hours
    0.00
  4. Corrine Michelle Bonifacio

    Corrine Michelle Bonifacio Agency Contractor

    Customer Service Specialist - Chat Support

    Philippines - Last active: 18 hours ago

    Hello. You can call me Mitch. I graduated with a Bachelors Degree in Psychology. I am an experienced English Communications Specialist. I have been an English tutor to Korean students for five years. It is an office based job but we teach students online using a Skype like system. My clients ranges from junior to senior students, and we use a variety of books and news articles based on their comprehension and ability to converse. As an Online English Tutor, it is very important for us teachers to be able to give good customer satisfaction to our students. I have excellent listening and communication skills.

    Associated with: POWER HOUSE

    $5.56 /hr
    605 hours
    0.00
  5. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 2 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  6. Rhiand Gallo Vergara

    Rhiand Gallo Vergara

    Topnotch Telemarketer | Customer Service Expert

    Philippines - Last active: 11 days ago - Tests: 2

    A highly personable Telemarketing Professional with over 8 years of experience in both telemarketing and customer service fields. I have the talent for identifying customer needs and presenting appropriate company product and service offerings. I also have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. I had been part of different campaigns from Inbound or Outbound Sales, Customer Service, Surveys and Charitable Solicitation campaigns. I look forward to be part of a great team.

    $5.56 /hr
    364 hours
    4.04
  7. Carlos S.

    Carlos S. Agency Contractor

    Web Developer and Technical support

    Mexico - Last active: 1 day ago - Tests: 25 - Portfolio: 15

    I was a top 25 odesk provider March 2010. I currently specialize in creating and editing Wordpress sites, have enough php skills to make changes to plugins or code to suit the client needs. My Html / css is excellent. I also can troubleshoot computer problems remotely (mainly Windows). My help desk skills are excellent and have about 15 years experience answering tickets. Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart and troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems. I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. I also have a US phone number and a skype account to facilitate communication with clients.

    Groups: Bluehost Developers and Designers

    Associated with: Bilingual VA

    $14.00 /hr
    6,418 hours
    4.92
  8. Louievan Santos

    Louievan Santos Agency Contractor

    Social Entrepreneur. Inbound Marketing and Business Development

    Philippines - Last active: 3 days ago - Tests: 13 - Portfolio: 16

    Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!

    Associated with: Link Synergy

    $16.67 /hr
    5,639 hours
    5.00
  9. Robert H.

    Robert H. Agency Contractor

    Team Lead/ Technical Expert Support(Phone/Chat/Email)

    Philippines - Last active: 18 hours ago - Tests: 6

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

    Associated with: MAGNIFICO

    $12.00 /hr
    6,200 hours
    4.70