Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

Last updated: May 1, 2015
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  1. Chethan Nanda

    Chethan Nanda

    Business Consulting, Customer support, Technical Support

    India - Last active: 1 month ago - Tests: 5

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can provide quality ideas when required. Professional attitude and excellent delivery skills are the best of me. The jobs most suited include Customer service & management, business consulting, software implementations, issue handling, team management and anything else in problem solving.

    $11.11 /hr
    5,458 hours
  2. Justin B.

    Justin B.

    Email and Customer Support Professional

    United States - Last active: 1 day ago - Tests: 1

    I have worked in Customer Support for over 5 years on a contractual basis. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I have found that I work best under pressure. I have worked with Zendesk, ring central, five 9, and a couple other platforms. I am very dependable and am currently looking for a long term client.

    $14.00 /hr
    918 hours
  3. Muhammad zafar S.

    Muhammad zafar S.

    Expert in Customer Service/Support

    Pakistan - Last active: 1 month ago - Tests: 13

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.

    $10.00 /hr
    7,922 hours
  4. Ekaterina Poulsen

    Ekaterina Poulsen

    Customer Support, Virtual Assistant, Translator

    Sweden - Last active: 3 days ago - Tests: 5 - Portfolio: 1

    - Fluent written and oral English (a certified English teacher and interpreter) - Intermediate level of Swedish. - Experience in Real Estate field - Experienced in Customer support, SEO, Social Media Management, Graphic Design (Adobe Photoshop), Web Design (Joomla 1.5, 1.7). Created 2 own websites. - Proficient knowledge of Word, Excel, Outlook, Adobe Acrobat, spreadsheet, etc - Organized, hardworking, dedicated, responsible, have excellent communicative skills and attention to detail. - 24 hour Internet access - Looking for long term job.

    $18.00 /hr
    1,288 hours
  5. Thomas Richmond

    Thomas Richmond

    Translation, Customer Support, Personal Assistent

    Spain - Last active: 1 day ago - Tests: 5

    Professional marketing consultant and event organizer with in-depth U.S. experience. My services include marketing, sales, administrative matters, event and travel planning, transcriptions, translations (English to German / German to English), billing, PR, promotion, telemarketing, data entry, and other projects. My work history consist of more than ten years as a sales and marketing director, including public relations and promotional issues. I am a dedicated and reliable business professional that takes pride in applying my expertise and skills in the work I do for clients. I excel in the ability to collaborate with clients to gain an understanding of their objectives and goals in providing high quality services. While located in the GMT time zone (Paris), my flexibility allows for collaborating efficiently and effectively with clients worldwide.

    $20.00 /hr
    1,037 hours
  6. Andrea D.

    Andrea D.

    Experienced Technical Customer Support Representative

    United States - Last active: 23 hours ago - Tests: 9

    I have 15+ years of experience in customer service in various fields. My specialty is in software support. I am familiar with technical support ticketing systems such as Help Scout and Zendesk. I currently perform QA testing and provide customer and sales support for a small software company. My core customer support skills include: - Extensive experience in customer and sales support. - Know my way around Apple's Mac OS X (10.6 - 10.10) - Proficient in Microsoft Word, Excel, PowerPoint, LibreOffice, Open Office. - High-speed typer (89+ WPM). - Native English speaker (USA). My additional skills include: - HTML & CSS, JavaScript (basic) - LISP programming (basic) - legal writing and research

    $20.00 /hr
    165 hours
  7. Nelly A.

    Nelly A. Agency Contractor

    Customer Support, Translator, Writer,VA

    Spain - Last active: 2 days ago - Tests: 8

    I am a dedicated freelancer with strong customer service , writing and business administration skills. I have been working for different relevant companies mainly in the online retail sector. Native French speaker and proficient in English, I am able to deliver enthusiastic presentations with clarity to diverse audiences. In addition I am a highly motivated, creative , team player and have demonstrated competitiveness working under pressure,. Experience Highlights : Online Community Management (Client / Team management), Email Marketing, Online Research, Social Media Marketing, Content creation, Business development, E-reputation Online services : Zendesk, Zoiper, Goto metting , Basecamp, Seller Central

    Associated with: Alpha Virtual Solutions

    $15.00 /hr
    1,846 hours
  8. Adja soukeyna N.

    Adja soukeyna N. Agency Contractor

    Experienced Virtual Customer Support/Service

    United States - Last active: 23 hours ago - Tests: 2

    Provide quality driven customer support virtually with the summary of skills below. -Experienced in handling confidential information [company/customers] -Inbound/Outbound calling -Email handling -CRM application -Salesforce and Desk -Wordpress -Tier 2- Escalations/Complaints -Knowledge in Salesforce, Apex and other web tools -Web Research -Knowledge in Microsoft Applications -Troubleshooting -14+ Years of call center experience -Strategic Marketing -Experience in quality auditing

    Associated with: oDesk Payroll

    $19.44 /hr
    310 hours