Customer support Freelancers

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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 849 Customer support projects are completed every quarter on Upwork.


Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

Last updated: June 1, 2015
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  1. Atanas G.

    Atanas G.

    Technical & Customer Support Professional

    Bulgaria - Last active: 19 hours ago - Tests: 10

    I have over five years of experience providing customer support, giving personal attention and creating 100% customer satisfaction. I am experienced in critical customer escalation handling and posses excellent complex problem solving skills. I have the ability to interact with others in a sensitive and effective way and work co-operatively in an international, multi-cultural environment. Great team player with team leadership skills. Cross-functional team leadership, agile methodologies, excellent analysis skills.

    $16.67 /hr
    598 hours
  2. Caleb Long

    Caleb Long Agency Contractor

    Customer Support with Weebly

    United States - Last active: 5 days ago

    I have spent a good portion of my time designing websites for clients using HTML, CSS, and JavaScript. I've also done a good amount of work with Java, including the full development of an Android Application. My experience with the aforementioned has landed me a job with Weebly, a self-serve website design service. My work at Weebly has improved my customer relations skills, as well as my knowledge with HTML, CSS, and other formatting languages. Prior to my employment at Weebly, I led the technology aspect of Schrier Rentals, a housing rental company. My duties included designing the website, creating Craigslist ads (for open houses), and redesigning all legal documents. Some of my other skills include an in-depth knowledge of Microsoft Office 2013 (Word, Powerpoint, Excel, Access), hardware diagnosis, project management, music theory, and small engines.

    Associated with: oDesk Payroll

    $27.78 /hr
    1,967 hours
  3. Shyam Nair

    Shyam Nair

    Customer Support Manager

    United Arab Emirates - Last active: 2 months ago - Tests: 3

    20 years of experience, managing global support operation, on business application software such as ERP , Financial Accounting, payroll, and Airline Application, Implementation Process, Account Management and Project Management. Current working in sabre Holding as Manager of Customer Support - remotely managing team across multiple location. Previously worked in Everest Software as Manager of Customer support - managing the support team from an offsite location in Bangalore - supporting customers in US and Europe. Doman knowledge on ERP application.

    $22.22 /hr
    1,986 hours
  4. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 19 hours ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    13,740 hours
  5. Chethan Nanda

    Chethan Nanda

    Business Consulting, Customer support, Technical Support

    India - Last active: 2 months ago - Tests: 5

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can provide quality ideas when required. Professional attitude and excellent delivery skills are the best of me. The jobs most suited include Customer service & management, business consulting, software implementations, issue handling, team management and anything else in problem solving.

    $11.11 /hr
    5,458 hours
  6. Justin B.

    Justin B.

    Email and Customer Support Professional

    United States - Last active: 4 days ago - Tests: 1

    I have worked in Customer Support for over 5 years on a contractual basis. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I have found that I work best under pressure. I have worked with Zendesk, ring central, five 9, and a couple other platforms. I am very dependable and am currently looking for a long term client.

    $14.00 /hr
    918 hours
  7. Youcef M.

    Youcef M.

    Customer support/Help Desk Specialist

    Algeria - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    I have 4 years experience in networking and IT support (including online support and onsite interventions), last 2 years i was working as a customer support using 4PushAutcion, CSS (Customer Support System), Google Spreadsheet, Google Drive, and Google Docs to offer clients refunds, order cancellation, troubleshoot technical issues, resolving negative feedback and response to customer questions with individual emails. Also, I have great experience using MS Office solution and mobile applications (IOS and Android Plateformes) to help me in daily tasks such as making products documentation and technical reports. I'm an oriented detail and self-assessed person and have a frienly and professional deamanor, this allow me to give my clients total satisfaction in the past, i'm a fast learner and very curious. Looking forward to working with you as a customer support agent to make your project a success.

    $17.78 /hr
    488 hours