Leslie Ann Benjamin
Customer Service Representative (Billing, Mobile, Auto-Financing)
Last active: 18 days ago
Previously worked with several major Call Centers in Manila Philippines under customer service accounts such as; Telecommunications companies and an Auto Financing company, All based in the United States. In all of which, I was tasked to assist customers with their concerns, processing requests and troubleshooting issues with their products/services while maintaining good quality calls in productive quantities. I consistently met my goals during my employment with the companies mentioned above.
In addition, I also bring to the table, strong computer skills in word processing and speed typing. I am also proficient in the English Language.
With the various skills I have acquired through years of experience in the BPO industry, communication and problem-solving skills, I am confident that I will be an asset to your company in many ways.
Positions Held/Job History
Blue Mantle Temporary Shelter for the Abandoned Inc.
Receptionist and Receiving Clerk, 2 years (November 27, 2006 - 2008)
Sitel Philippines OJV
Customer Care Representative (Billing Department/Prepaid Department – Mobile)
VM UK, 1 year and 2 months (March 26, 2011 – May 17, 2012)
Technical Support Representative
AT&T DSL, 7 months (June 06, 2012 – January 29, 2013)
Golden Griff Contact Center
Outbound Associate, 11 months (January 30, 2013 – December 30, 2013)
SYKES ASIA INC.
Customer Service Representative, 8 months (August 25, 2014 - May 15, 2015)
Paulinian Dance Art Spirit, Berlitz Passer
Interests and Activities
Sports, Outdoor Activities, Internet Surfing, Helping people who are in need
Internet surfing, outdoor activities, listening to music
Blue Mantle Missionary Works (Cagayan de Oro, Dumagats of Montalban), feeding programs
Microsoft Office, Video and Picture Editing, Internet Browsing, E-mail, Typing (45 wpm)