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Five9 Upwork freelancers typically receive a client rating of 5.00.

5.00
Last updated: July 1, 2015
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  1. Bryan Sionicio

    Bryan Sionicio

    eLearning Developer,Programmer,Graphic/Layout Artist,Five9 Administor,

    Philippines - Last active: 1 month ago - Tests: 3 - Portfolio: 6

    I have years of experience on doing troubleshoot on computers as well as installing software, removing virus Trojans (with or without Antivirus software) like ransom-ware (FBI Virus ,ICE virus etc.). My previous work relating to the job post was with DELL inc. I was a Technical Support Specialist tier 2 for Dell Tech Concierge, A premium Support for Dell Consumers and Premium accounts. I have more than 5 years of experience in this line of field. In my years of being a Call Center Agent, most of them are technical support and ive come into complex scenario's and im proud to say that i overcome them by dedication, hardwork and a Open mind for quick and better solutions. I also am a eLearning Development using Adobe Captivate and other Graphic and Animation Software's such as Adobe Photoshop,Adobe Illustrator,Adobe Flash, Adobe Edge and other software's.

    $7.00 /hr
    0 hours
    0.00
  2. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 5 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  3. Donato C.

    Donato C.

    Five9 Implementation Manager | Dialer-CRM Integrations Consultant

    Philippines - Last active: 2 months ago - Tests: 5

    I'm a seasoned call-center and project management professional looking to add value to prospective clients,through structured planning and implementation aimed at achieving reasonable and attainable goals. I have extensive experience integrating Five9 Predictive Dialer with major SaaS, CRM and Lead Management solutions, configuring highly-complex IVR scripts for inbound-oriented campaigns, and administering the Five9 platform, all of which gained through working with Five9 Inc.,Professional Services, where I led a team of implementation managers.

    $15.00 /hr
    1 hours
    4.65
  4. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Last active: 13 hours ago - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $13.00 /hr
    5,482 hours
    4.26
  5. Mark john sei G.

    Mark john sei G.

    Data Encoder, Email/Chat/Phone Support/Team Leader

    Philippines - Last active: 13 hours ago - Tests: 15

    My past experience includes report and data analysis, team management, client communication and handling escalations. I have handled chat, email, phone back-office and even SMS accounts in a call center setting for various accounts and countries, from a front-end role to a team manager role. I have superb attention to details. A keen multitasker - I also schedule my activities well to ensure that all my deadlines are met with enough time to have any last minute changes accommodated.

    $5.56 /hr
    2,272 hours
    5.00
  6. Muhammad Raza Khan

    Muhammad Raza Khan

    Data Entry, VA, Web Research, Lead Generation, Telesales

    Pakistan - Last active: 13 days ago - Tests: 4 - Portfolio: 2

    Hey! I’m Muhammad Raza Khan. I have been doing completed my Bachelors in Computer Sciences with specialization in Software System Engineering. I've almost 8 years’ experience about Sales Marketing, Lead Generation, Web Research, Internet Research, Data entry and Market Research. Now on oDesk, I'm working around 2 years and I have done jobs related to Web Research, Lead Generation, Email List Building, Database Building, Sales Lead Generation, Email & Phone Lead Generation etc. successfully. Experience: Lead Generation Expertise Area- I’ve done lots of project about Lead Generation specially- Collect Company's Information, Collect Company's Direct Phone Number, Collect Company's Direct Email Address, Collect Personal Information, Collect Personal Phone Number, Collect Personal Email address, Lead Collection by Social Media Web Research Expertise Area- I've done many project related to web research specially- Market Research, Company's Information Research, Various Blog Research, Various Forum Research, Email Research, and Phone Number Research successfully

    $3.33 /hr
    7 hours
    4.39
  7. Paul jethru N.

    Paul jethru N.

    PHP Programmer / Bookkeeper / Technical Support / Customer Service

    Philippines - Last active: 10/28/2013 - Tests: 6 - Portfolio: 2

    Over two-years as a Support Representative for an accounting software; also two years of experience as a DSL Technical Support Representative for a US-based ISP; Currently a PHP programmer working on Five9 integration via SOAP.

    $13.33 /hr
    15 hours
    4.82
  8. Jennifer MacPherson

    Jennifer MacPherson

    Social Media Marketing with exceptional people skills

    United States - Last active: 1 day ago - Tests: 3 - Portfolio: 2

    Hello! I have over 10 years in Customer Service experience. This includes Phone, Email, Chat and face to face support. Much of my experience has been dedicated to CSAT transactions, turning detractors of a company into advocates for companies and products. This includes gifting and upselling services to the wants and needs of the customer. Because of my background, I have also worked in Quality Assurance for Call Center Support. I have training in NICE call systems, grading calls and creating coaching packets for agent training. My customer support background has had a broad range in retail, sales and technical support. I have the ability to gather data for Client use, either agent or customer based. Gathering data and promotion of products on social media, such as Facebook and Twitter, is also of interest to me. Thank you for taking the time to view my profile, and I hope to be working for you soon.

    $14.44 /hr
    495 hours
    3.59
  9. Jeremy V.

    Jeremy V.

    Virtual Callcenter Manager / Administrator

    Philippines - Last active: 13 hours ago - Tests: 5

    To gain further exposure and experience as an Online Virtual Call Center Operations Manager / Administrator / Team Supervisor. I have 7 Years extensive experience working in the BPO / Customer Care Industry. I have extensive work with Five9 Callcenter Systems, with full hands-on knowledge on Five9 Agent, Supervisor and Administrator applications, and with working knowledge on Salesforce CRM. I had worked with Five9 as Technical Support and as Project Manager, and also with managing the website's Knowledge Base. Prior to this, I worked as Technical Support Representative in a major Callcenter company in the Philippines, where I catered to DSL-Broadband customers. I also had stints in Sales / Telemarketing Campaigns as well.

    $11.11 /hr
    6,376 hours
    0.00
  10. Clarenz Abeleda

    Clarenz Abeleda

    Sales Supervisor with Customer Service and Technical Experience

    Philippines - Last active: 5 days ago - Tests: 5

    Dedicated and self motivated individual offering a solid background in sales and quality customer management. Good communication, organization and multi-tasking skills. Work well both independently and as a contributing member of a team. Proficient in Windows, Microsoft Office Suite (Word, PowerPoint, Excel) and has very wide knowledge with the Internet. Experienced in the field of Finance as an Underwriter and Credit Analyst.

    $6.00 /hr
    0 hours
    0.00