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Hardware Troubleshooting Upwork freelancers typically receive a client rating of 4.65.

Last updated: August 1, 2015

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  1. Junalynn Maghanoy

    Junalynn Maghanoy

    Data Entry Professional

    Philippines - Last active: 17 days ago - Tests: 2

    I am a fast typist. I have advance knowledge in computer. I am also flexible in doing work of a virtual assistant. I experienced working as a technical support agent for five years. I am a graduate of Bachelor of Science in Computer Science which is a four year course. I can handle work under pressure. I experienced working in a graveyard shift during my call center work experience.

    $3.89 /hr
    0 hours
  2. Bahtiyar M.

    Bahtiyar M.

    IT Solutions Architect, Unix admin, Solaris admin

    Kyrgyzstan - Last active: 23 days ago - Tests: 3

    Over 8 years of experience as a network and systems engineer. Over 6 years experience as technical consultant and presale manager. Highly qualified in Oracle systems maintenance and UNIX system administration. High professional skills in: · Oracle Systems and solutions (former Sun Microsystems Inc.) · HP Systems · UNIX system administration · SAN (storage area network) · NAS (Network Attached Storage) · ITaaS · ITSM · Planning, designing, implementing IT solutions. TECHNICAL SUMMARY (Installations/configurations/maintenance) includes, but not limited to: HARDWARE: Oracle (former Sun) SPARC (High, Mid, Entry) and Sun X64 platforms, Sun StorEdge (High, Mid, Entry), and other hardwares of Oracle; HP servers and Storages and FC switches (Brocade, Cisco, Huiwei): MikroTik and Ubiquiti administration; Avaya administration; Administration of Hitachi Data Systems High and Mid level storage, entry knowledge of Cisco and Nortel. SOFTWARE: OS: Solaris 8-11, OpenBSD, FreeBSD. Windows(3.1-8), HP-UX. Services: Sun StorEdge Traffic Manager; Sun StorEdge Enterprise Storage Manager; Veritas Volume Manager; Solaris Volume Manager; Veritas Net Backup and others. As well as DNS; HTTP (Apache); SMTP (Sendmail, postfix), proxy (Squid); open-source based firewalls; Storage Navigator, etc. Programming: Bash, Perl, C-scripting, HTML, PHP.

    $22.22 /hr
    0 hours
  3. Hazel B.

    Hazel B.

    Technical Support, Data Entry, Virtual Assistnt, Customer Support -svc

    Philippines - Last active: 4 days ago - Tests: 3

    I recently resigned from my work, from a homebased as a service coordinator from an company based in Australia.I do follow up calls and emails for calibration, purchased order and servicing. I worked as a process executive my job as senior representative specialist from a top 100 corporation in United States.I worked as a full time customer service associate in a bank.I receive calls and assist them with their needs according to policies that applies.I worked as a Customer Service Manager for an entrepreneur, wherein I am in charge for Customer order and support on both emails and calls. This means I deal with various email issues with regards to orders, delays, refunds, reviews, damaged goods.In addition I also contact the support team to deal with any issues arised buy submitting claims and opening tickets when necessary, In addition to that I am also in charge with special promotion tools for the online marketplace I am given access to special online tools that help us to automate the promotion of our products. these include an email tool, url builder, press release tool, video tool, link builder,facebook ads, amazon ads I manage various contractors we use on Odesk and Fiver. And Im in charge to pay them and to manage the flow of information between all parties I do setup new Webstores- this are selling on other Markets. : In order to boost our sales on other larger buyer traffic markets in the USA and europe. I take charge with Database entry, making sure to update various records and database in excel format Email List Building - I update and maintain any email lists we have in mailchimp or aweber Social Media - I am required to set up and maintain all of our social media pages on facebook, twitter, google plus and pinterest, I research on different Coupon Sites: I am required to sell and set up our product offers on all popular deal coupon sites in the USA, Canada, UK, Germany, France, Italy, Spain . Before that, I also worked with call centers for travel agencies as customer care for 3 years and became an escalation lead.I call airlines regarding trip cancellations as well as booking and reservations.I also worked as a technical support for one of the telecommunication company in United States where I troubleshoot with phones and also do up selling with add on services for customer's phones.I also worked with one of the Internet Service Provider as a technical Support agent wherein troubleshooting with internet connections and with computers doing a remote assistance for different Operating system Windows and MAC, and requests dispatched for technician when needed.For 2 years I also worked in a directory assistance call center where I received calls for name and number listings,movie listings and driving directions. I would like to describe myself as an honest, a very straightforward person who likes to take things in his stride in a very level headed manner.Life is quite exciting to me as it has galores of opportunities and experiences to offer and I feel one should always make the right use of it. I am adventurous by nature for I like to take up new challenges. It gives me the zeal and impetus to work towards excellence.One thing I firmly believe in is that one should always strive towards individual betterment, in whichever form it may be.Therefore I'm never tired of beginning where others end.

    $8.00 /hr
    0 hours
  4. Jonald R.

    Jonald R.


    Philippines - Last active: 28 days ago - Tests: 5

    I am a young freelancer specialized in computer hardware troubleshooting and repair, network troubleshooting, and very good in assisting people in trying to solve problems regarding to my line of specialty. i also enjoy working under a minimum supervision and can finish my work independently at the best of my abilities. i also know things about advertising because went under a business course and has knowledge regarding business management, human resource, has knowledge in accounting and other relevant aspects in business. i also know basic autocad, with good knowledge in photoshop and corel designs. i have a background in working under a five star hotel as an IT head and experienced in hardware and network troubleshooting stuffs. i am also good in customer service handling as i had an online printing shop that accepts customized printing on t-shirts and other related stuffs.

    $5.00 /hr
    0 hours
  5. Xydel Marc Malubay

    Xydel Marc Malubay

    Desktop Analyst

    Philippines - Last active: 21 days ago

    May 2014 – Present Sidra Medical and Research Center/Dell Doha Qatar Dell Desktop Analyst • Analyzed and develop customized solutions internal or external user’s needs, and determines solutions to problems. • Take ownership of end to end ticket resolution, Identify and resolve technical issues and providing user end support for all technical issues. • Ensuring you deliver excellent customer service on every call and update incident tickets in the OPAS. • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems and peripheral function. • Responsible for deployment and on-site installation of machines and network connectivity • On site troubleshooting on hardware and software during deployment • Prepare and submit daily diagnosis of user's technical problems. • Remotely or Physical setting up of MAC machines, computers and software system installation for various computer application and programs • Discussing with individual staff members who work on the computers what the problems is in order to figure out how to help solve the problem. Individual assessments of computer systems to identify the problem(s) • Configured Cisco Phone for the user and Configured Mailbox Exchange for new user. • Handles Active Directory adding and removing accounts, Microsoft Lync, SCCM console for putting a new image. • Rotational 24x7 On-Call Support if required. July 2012 – March 2014 EKG OUTSOURCE SOLUTIONS Davao City IT Support • My Responsibilities include Proficient with troubleshooting, isolating, and resolving hardware/software issues including removal/replacement of hard drives, memory, and etc… • Delivering professional services for desktop operation maintenance & management. • Testing of computers & ensuring that computer systems are functioning properly • Physical setting up of computers and software system installation for various computer application and programs. • Resolved problems on workstations and LAN, including IP resolution, cabling problems and peripheral function. • Networking & connecting computers within the same organization to enhance communication. January 09, 2012 – May 31, 2012 Credit Suisse / OMG Pte Ltd Singapore Desktop Support Engineer • My Responsibilities include PC cloning, migration Windows XP to Windows 7, Proficient with troubleshooting, isolating, and resolving hardware/software issues including removal/replacement of hard drives, memory, and etc… • Delivering professional services for desktop operation maintenance & management. • Assist and solve the problem to the users regarding their issues of their migration from windows xp to windows 7. • Files mapping and Printer mapping to the Users • Testing of computers & ensuring that computer systems are functioning properly • Physical setting up of computers and software system installation for various computer application and programs. • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems and peripheral function. • Networking & connecting computers within the same organization to enhance communication. November 25, 2009 – August 15, 2011 Seamen’s Hospital – AMOSUP JSU Davao City IT Technician • Extensive management and responsibility for IT department and support 50 users. Proven ability to design and implement large-scale network and systems/network infrastructures. • Manage, analyze and resolve network connectivity and TCP/IP configuration issues; installation and maintenance of routers, switches. • Plan and evaluate network implementations as well as make recommendations to design in order to ensure network stability and optimum performance. • Provide daily administration, management as well as troubleshooting and maintenance of LAN Infrastructure locally and remotely. • Actively imposed the creation of infrastructure security policies, standards and procedures for the enterprise local networks. • Ensuring optimal availability of network resources through analysis of alerts, diagnosis of error journals of events and corrective action when applicable. • Extensive hands-on experience in configuring and implementing famous network devices such as Cisco Routers & Switches. • Connect Toshiba medical machines to a specific computer and configured. • Fully able to analyze Software Applications in different format. • Fully able to learn new programs and technologies independently. July 16, 2008 – November 23, 2009 TRICOM DYNAMICS Davao City Service Engineer (Toshiba Laptop) • My responsibilities include hardware and software troubleshooting for Toshiba laptop. Quality Check in every unit for delivery. • Resolving hardware/software issues including removal/replacement of hard drives, memory, motherboard, LCD module, cables, and other parts of Toshiba Laptop. • Analyze Software Applications in different format and troubleshooting.

    $22.22 /hr
    0 hours
  6. Mylene Javier-Gelle

    Mylene Javier-Gelle

    Experienced Business Support and Administrative Professional

    Philippines - Last active: 2 days ago - Tests: 3

    Gained eleven years of experience in financial industry handling administrative works, customer service, data analysis and data entry. I have worked with known and established multinational companies where I was able to enhance my skills and knowledge. Pioneering and maintaining successful processes are considered as my achievements. With my continuous will to succeed, I am now seeking a new professional challenge.

    $3.00 /hr
    0 hours
  7. Dennis Perpetua

    Dennis Perpetua Agency Contractor

    Operations Manager / Team Leader / Helpdesk Analyst / CSR / TSR

    Philippines - Last active: 1 day ago - Tests: 3

    I have been in the BPO Industry since 2005 where I started as a Technical Support Representative and shortly, became a Team Leader for a few years before becoming an Operations Manager here in the Philippines and Malaysia. I have a one year experience as well as a Helpdesk Analyst overseas. Prior to joining the BPO Industry, I was a Marketing Assistant in a printing company here in the Philippines. I want to build my career as a Freelancer here on Odesk and accept fresh challenges to help me build upon my skills. I am available for a fresh new work either full time or part time at the moment.

    Associated with: F.I.R.M Solutions

    $7.78 /hr
    1,727 hours
  8. John christian D.

    John christian D. Agency Contractor

    Appointment Setting, Lead Generation and Customer Service Expert

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 3

    I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.

    Associated with: Customer Service Group Manila™, Telemarketer Group Philippines™, L.D. Call League Telemarketing

    $7.78 /hr
    332 hours
  9. Mary Jean Inodio-an

    Mary Jean Inodio-an Agency Contractor

    Audio Editor/ Video Editor / Technical Support

    Philippines - Last active: 2 days ago - Tests: 2 - Portfolio: 3

    I've been doing audio and video editing for 4 years in Odesk and I manage to handle my clients well. They never complain because I made the project on time and serves them well with my talents in editing. I used Adobe Audition for audio editing and Adobe Premiere and after effects, AVS and Sony vegas for Video editing. I also have knowledge in remote controlled Computer repair such as removing malware and viruses to the clients Operating system wherever they are in the continent. You will never regret if you will give me the opportunity working with you.

    Associated with: RMJ

    $3.00 /hr
    2,210 hours
  10. Justin C.

    Justin C. Agency Contractor

    Data Entry Expert

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    My expertise include (7) years of web research & editorial task, (3) years data entry & typing projects (40-50 wpm), and (5) years of nursing skills. I am responsible, flexible, persistent, patient, focused and optimistic. I am also very passionate about my work and always make sure that I am doing the right thing with utmost dedication. I also have a good command of the English language both spoken and written.

    Associated with: On The Go

    $3.33 /hr
    3,066 hours