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Hardware Troubleshooting Upwork freelancers typically receive a client rating of 4.68.

Last updated: October 1, 2015

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Javed Ghulam

Javed Ghulam

CCNP Cisco Network Engineer

United Kingdom - Tests: 5

I have been working as a Network Engineer for last 8 years. I am MCSE, CCNP qualified. I have solid experience in working with below technologies: Cisco 800/1700/1800/2800/2900/3700/3900 serie routers Cisco 2960/3560/3750/4500/6500 Series switches Cisco PIX/ASA firewalls Cisco ACS 4.x/ACS 5.x and ISE EIGRP/OSPF/BGP routing protocol DMVPN/GRE/IPSEC/L2TP/PPTP Cisco wwireless technology DHCP/DNS

$27.78 /hr
0 hours

Mark Alain Flores

Mark Alain Flores

IT Administrator \ IT Analyst \ Graphic Artist

Qatar - Tests: 4

I'm a knowledgeable person who is seeking for a part time job whether it's IT related or designing. I've been working as a full time IT staff and a part time Thesis Panelist and Graphic Artist for 5 years. I'm flexible, quick learner and always take ownership when given a tasks. I'm still on the process of learning more about IT related things and different Technics in designing but I'm still open in having a job even if I don't have experience in doing it because I take that as a challenge to learn more.

$25.00 /hr
0 hours

Raghu Raj Sharma

Raghu Raj Sharma

System & Network Administration IT

India - Tests: 1 - Portfolio: 1

An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions

$5.00 /hr
0 hours

Kurt Allen Kinchalos

Kurt Allen Kinchalos

HTML , PHP, 3D Modeling, Adobe Photoshop, Unity3D Engine

Philippines - Tests: 3

• Programming in PHP, C#, C++, Java o PHP – Advanced o C# - Intermediate o C++ - Intermediate o Java – Intermediate • 3D Modelling (Autodesk Maya) - Intermediate • Photo Editing (Adobe Photoshop) - Advanced • Video Editing (Sony Vegas) - Advanced • Game Development (Unity) – Intermediate • Laptop / Desktop Assemble & Disassemble - Intermediate • Microsoft Office - Advanced

$3.33 /hr
0 hours

Amit K.

Amit K.

Technical Support Engineer/Customer Support

India - Tests: 13 - Portfolio: 3

Amit Kumar ITIL® OBJECTIVE To achieve professional excellence with dedication, creativity, skill and target oriented performance in a manner exhibiting both individual skills and competence, thus ensuring growth both for myself as well as the organization. PROFILE SUMMARY • Strong knowledge of Mac OS and Windows operating systems, including configuration, system administration, and troubleshooting procedures. • Knowledge of SQL and relational databases (e.g., Oracle, SQL Server) • Demonstrated ability to take ownership of tasks and projects and ensured their completion. • Ability to learn new technologies quickly. • Strong organizational and time-management skills. • Ability to work independently with minimal management direction. ADDITIONAL STRENGTHS Training experience • More than 200hrs of training experience including New Hire Training, Feedback Sessions & Knowledge Transfer. Updating self-help documents so customers/employees can try to fix problems themselves POWER RESEARCHER • Google Certified Power Researcher (Yr. 2012) EDUCATION & CREDENTIALS • Secondary (10th Grade) from New Green Field School , Alaknanda , New Delhi • Sr. Secondary (12th Grade) from GHPS School, Hemkunt Colony New Delhi • Bachelors of Information Technology from PGDAV College, Delhi University, India • Masters in Business Administration from Faculty of Engineering and Technology, Jamia Millia Islamia New Delhi. • IELTS score band of 7.0 IT SERVICE MANAGEMENT • ITIL® Foundation Level from EXIN, USA. (Yr. 2011) PERSONALITY TRAITS • Confident and work oriented. • Excellent written and verbal communication skills • Good analytic skills. • Go gather personality. • Ability to work under pressure. • Customer service and retention skills CORE COMPETENCIES • Operating System - Windows 2000, 2003 & Xp, Windows 7, Windows 8, Mac OS and Ubuntu • Backup - Connected Data Backup • Monitor - Event Logs,System monitor • Remote Tools - RDC,VNC,Dameware • Ticketing tool - Virtualtech ,Ultimatix,Remedy,AHD client • Chating tools - Microsoft Communicator , Webex Connect and Meeting PERSONAL DETAILS Date of Birth : 11-10-1979 Marital Status : Married Fathers name : Mr.K L Kardam Citizenship : India Resident Address : Sector 15 NOIDA UP-201301 PROFESSIONAL EXPERIENCE Astreya Partners Singapore Designation, Current : – Senior Technical Support Engineer (IT Operations), Gurgaon Client: Google India Pvt Ltd Duration: Oct 2010 – Jul 2012. Role: Technical Support Engineer Client: Google India Pvt Ltd Duration: Aug 2012 – Aug 2014. Role: Senior Technical Support – (IT Operations) Company Profile Astreya Partners is a global staffing company providing state of the art solution to the esteemed clients. Astreya established the most stringent processes to identify secure and continually train some of the most talented system and network engineers available Job Profile: • Responsible for supporting the company's user at all levels as part of a Helpdesk Team. Ensuring that all hardware and software is configured and installed Correctly. • Responsible for networking, design, installation and maintenance services. • Supporting users and network administrators over the telephone and by email. • Maintain the company’s network infrastructure. • Networking and providing support for Windows, Macintosh and Linux issues. • Configuration and testing of any new hardware and software. • Travelling to client sites to help with installs, deployment, and troubleshooting. • Management of the daily data backup and retrieval scheme. • Installing and operating Windows desktop and server operating systems. • TCP/IP networking and hardware maintenance and repair. • Training new employees. • Assistance with training of staff and compiling procedural documentation. • Assisting the network manager with support requests. • Ensure computer hardware is safe & complies with health and safety legislation. • Applying patches in accordance with company procedures. • More than 1600 Employees Desktop related issue and Laptop related issue • Smart Card issue and Token management issue trouble shooting in Laptops .

$4.00 /hr
0 hours

Mithu Sarkar

Mithu Sarkar

Manager IT & Admin.

India - Tests: 1

Possessing 12 years, broad ranging public sector administration experience gained within an ever changing environment. Managing general office procedures, dealing with customers and high volume workloads whilst meeting strict deadlines. Possessing wide-ranging “problem solving” experience mainly within management, finance, personnel, and I.T. Established track record with 14 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks. Specific relevant IT & Admin. skills include:  Managed LAN network lifecycles on a Windows platform, from software and hardware applications to equipment layout and technical support  In-depth knowledge of LAN maintenance and troubleshooting, including desktop support, configuration, and workstation issues, from initial problem analysis to final end resolution  Integrate amongst technical support, ensuring multiple tasks and parallel deadlines are met and in line with technological advancements and company growth. • Study and analyze the progress reports submitted by the departmental heads. • Make strategies for the branch office in adherence with the head office’s objectives. • Place orders for supplies, technology, knowledge, finance, etc., to carry out operations. • Communicate the policies, strategies and goals determined by the head office to employees. • Finalize the budget for the branch office and implement cost control measures at work. • Find solutions to problems faced by the employees and pacify their doubts and ill-feelings. • Support the administration by managing the office environment and maintaining discipline. • Issue letters, certificates, and other documents to the concerned employees and external associates of the organization. • Prepare a list of newly appointed employees and mention their appointment date, designation, responsibilities and salary. • Supervise the staff members and ensure that they abide by the rules and regulations set by the organization. • Ascertain that each team is given appropriate resources in sufficient quantities. *** Give me an opportunity, I will prove that you got the right person to work for you.

$5.56 /hr
0 hours

Amor-Vill Garcia

Amor-Vill Garcia

PHP, CSS, Website, Graphics, Logo, Design, Programming

Philippines - Tests: 1 - Portfolio: 3

Hi, I'm Amor-Vill Garcia, you can call me Bill. Im very Proficient on using Ms Office I'm knowledgeable on using some programming language such as php(PDO), mysql, html, css, database & ETC.) and also a graphic artist who's responsible is to create tarpulin, company logo, presentation invitation(any event), etc. I'm currently working in Real Estate company,in the field which developing Website, System(Web based). For more information hire me! :]]

$8.00 /hr
0 hours

Neko bryan L.

Neko bryan L.

Virtual Assistant, Data Entry, Customer Service,Typist.

Philippines - Tests: 7

My main objective is to provide excellent service, with timely, accurate, and professional results. Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. Data entry and chat support is my Main skills because I'm good in keyboard shortcut so it will be easy for me to manipulate computers and I can finish my job in a timely manner, can work part time or full time.

$4.44 /hr
0 hours

Dennis Perpetua

Dennis Perpetua Agency Contractor

Operations Manager / Team Leader / Helpdesk Analyst / CSR / TSR

Philippines - Tests: 3

I have been in the BPO Industry since 2005 where I started as a Technical Support Representative and shortly, became a Team Leader for a few years before becoming an Operations Manager here in the Philippines and Malaysia. I have a one year experience as well as a Helpdesk Analyst overseas. Prior to joining the BPO Industry, I was a Marketing Assistant in a printing company here in the Philippines. I want to build my career as a Freelancer here on Odesk and accept fresh challenges to help me build upon my skills. I am available for a fresh new work either full time or part time at the moment.

Associated with: F.I.R.M Solutions

100% Job Success
$7.78 /hr
2,469 hours

Mary Jean Pedroso

Mary Jean Pedroso Agency Contractor

Audio Editor/ Video Editor / Technical Support

Philippines - Tests: 2 - Portfolio: 3

I've been doing audio and video editing for 4 years in Odesk and I manage to handle my clients well. They never complain because I made the project on time and serves them well with my talents in editing. I used Adobe Audition for audio editing and Adobe Premiere and after effects, AVS and Sony vegas for Video editing. I also have knowledge in remote controlled Computer repair such as removing malware and viruses to the clients Operating system wherever they are in the continent. You will never regret if you will give me the opportunity working with you.

Associated with: RMJ

$3.00 /hr
2,790 hours