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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 36 Helpdesk projects are completed every quarter on Upwork.

36

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.41.

4.41
Last updated: September 1, 2015
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  1. John Cristopher Umipig

    John Cristopher Umipig

    HelpDesk Support

    Malaysia - Tests: 2

    I want to further my career with a growth-oriented firm that will allow me to utilize my experience and knowledge as an IT Professional. Qualified IT professional with variety of software, hardware, and networking knowledge. Exceptional teamwork and leadership skills. Efficient troubleshooter with commitment to lifetime learning.

    $8.89 /hr
    0 hours
    0.00
  2. Naufal A.

    Naufal A.

    Helpdesk, web developer & mobile software

    Belgium

    I have extensive computing experience and knowledge, I work quickly and quality is my top priority. I often ask many questions so that i fully understand your business needs. I am perfectly capable of following instructions as long as they are clear. Once i have a project in my hands - I give my best, i am always honest so don't expect me to lie to you or to your customers in one way or another. I believe thruth and communication are most important for successful colaboration. I have long experience in Helpdesk, so i have a good experience helping people in all they need. Also, i have a Youtube channel and website about android systems. My blog: http://rincondelandroid.es Youtube Channel: http://youtube.com/RinconDelAndroid Best regards, Naufal

    $9.11 /hr
    0 hours
    0.00
  3. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $12.00 /hr
    0 hours
    5.00
  4. Gunjan Saxena

    Gunjan Saxena

    Client Technical Support Specialist and IT Helpdesk Specialist

    India - Tests: 7

    Result Oriented professional with 7+years of experience as a Technical Support Officer and IT Helpdesk Specialist. As a Technical Support Office I was providing chat, call and email support. Well versed with ticketing tools like Remedy and Oneview. Specializes in handling Active Directory, Servers, MS Exchange, Citrix, Wireless, XBox, Play stations, Iphones, Ipads,MS Office, Windows and MAC related issues. I also have exposure to Remote Access tools like Logmein, TeamViewer, GotoAssist.

    $5.56 /hr
    0 hours
    0.00
  5. Ryadh Sahli

    IT Helpdesk

    Tunisia - Tests: 2

    - Maintenance informatique. - Gestion des comptes utilisateurs sur active directory windows 2003 et 2008. - Gestion des ordinateurs associés à un domaine. - Check des locaux techniques (serveurs, onduleurs, armoires de précision et groupe électrogène).

    $4.00 /hr
    0 hours
    0.00
  6. Nikola Niksa

    Nikola Niksa

    Helpdesk agent

    Croatia

    Bachelor degree in computer science , 2.5 year expertise in telecommunications as technical helpdesk agent for residencial units in Croatian Telecom , network administrator for Windows and MAC , excellent at using MS office tools , speaking 3 different languages (English - expert , German - basic, Croatian - expert ), good at create writing ,

    $3.33 /hr
    0 hours
    0.00
  7. Senthil Kumar N

    Senthil Kumar N Agency Contractor

    Computer Savvy with 8+ year of Experience in IT

    India - Tests: 8 - Portfolio: 1

    A Good Hardworking, friendly Contractor – Every team needs one of best contractor, and there’s none better than me. To be an efficient person in handling challenges in the work and utilize my skill sets to the best of my ability.My most priority working in oDesk is to get employer's satisfaction by providing quality work within given time. I have done many projects in Odesk and got good feedback from my employer. I have good skills in Software testing, Manual testing, Data Entry, Web Research, Data mining jobs. I always want to learn new technologies to improve my knowledge and skills. I would like to have long term relations with my employers and I am sure I will be good to be a part of any team I work for. When hiring a contractor on any marketplace like oDesk, it will be more difficult for the employer to find the right candidate with honesty, integrity, knowledge and expertise. They have to look for the contractor who is committed to achieve the best possible result for you. Then you have deal with the person who have all the above, Which my profile perfectly suits and my focus is on creating a relationship of respect and trust with all my clients.

    Associated with: Tech Click

    $11.11 /hr
    5,756 hours
    4.89
  8. Liridon Krasniqi

    Liridon Krasniqi

    Computer Support Specialist

    Serbia - Tests: 5 - Portfolio: 2

    Almost 15 years in providing desktop support, installing & maintaining networks and support end user of the biggest ISP and telecom industries in Kosovo • Excellent knowledge of Windows & Network Administration • Excellent knowledge of designing and building LAN, WAN, Troubleshooting end user and so on.

    $11.11 /hr
    4 hours
    5.00
  9. Alan Guan

    Alan Guan

    Technical/Network Analyst

    United States - Tests: 3

    Computer Science B.A. from the University of North Carolina - Chapel Hill. Young IT professional that has worked in the field for 3 years. Former occupations: Service Desk Analyst, Network Analyst I, Application Consultant, Technical Support Intern. Grew up in touch with technology and gadgets. Jack of all trades, incredibly fast adopter/learner. Currently building my personal profile by freelancing to hone in on my interests (right now looks to be design for mobile apps). Typing tests put me on average at 105 WPM. I work well under pressure, juggling multiple tasks on my plate and prioritizing those that need more attention. I can be a perfectionist at times and will take hours to utilize/read any resources I can to solve a problem. I very much enjoy and excel in helping people understand technology/computers. I would love to get into web design, mobile app design, UX in general. Thanks for reading and considering me for work. I assure you, you won't be disappointed.

    $30.00 /hr
    0 hours
    0.00
  10. Reem Bayoumi

    cloud computing admin

    Estonia - Tests: 1

    I'm currently working at University of Tartu in cloud computing field OpenStack, and i was working previously as Linux / window system admin, i have experience in technical support as freelancer since 2002.have knowledge in Database, SQL. Also my study was Computer Engineering so I know in Electrical/Electronic Engineering. I was designing implementing electronic circuits. I also took technical course in PLC design. I was studying embedded system last semester I was using AT&T and Arduino boards to write software for driving stepper motor.

    $22.22 /hr
    0 hours
    0.00