Technical support, desktop support, helpdesk support
I am passionate and versatile on Information Technology systems, applications and processes
with expertise on various Microsoft office tools, advanced skill level in programming of Microsoft Excel.
Expert computer hardware and software technician, with vast experience in Installation, maintenance and repair of Desktops, Laptops, Tablets and Handhelds.
Troubleshooting of Microsoft windows based operating systems(XP/VISTA/7) and networks. With apreciable VBA/Macro skills.
I offer cost effective but efficient services in Lv 1 technical help desk support. My expertise cuts accross supporting and training users on Microsoft windows Platform including office applications(Word, Excel, PowerPoint and Access) . I enjoy helping people solve problems with Installation, maintenance, repairs, including pre/after sales support.
With a strong belief in team work and collaboration, using IT tools, I can help resolve customers technical issues, using VOIP, Skype, E-mails and webchat platforms. Having experience with training and seminars, I am adept at explaining techy terms to customers, friends and colleagues.
I seek roles where supporting users and customers with computer system related issues, concerns, challenges and expertise are needed.
I have foundational training in IT service management, that can be leveraged to provide efficient IT services, using best practices in software purchase, support and deployment.
I am available part-time, but can work full-time if the position has opportunity for further learning and growth.
Thank you for viewing my profile, looking forward to speaking with you.