Reliable Technical Support | HelpDesk | Sound and Video Editor
A dedicated IT professional with 9+ years combined experience in Systems Administration, Software Support Specialist and Network Solutions Maintenance. Skilled at operating in a wide range of platforms. Excellent written and oral communication skills; capable of explaining complex software issues in easy-to-understand terms. Expert in computer hardware systems beginning with assembly, repair and troubleshooting.
• System Administration, Windows Active Directory, IIS, Citrix, XenApp, ERP, Zimbra Administration, VMWare, VOIP, MailChimp, Zapier
• Webserver Technologies, Apache, MySQL, phpMyAdmin, XAMPP, Webhosting Technologies, Application Servers, Database Servers
• Linux Administration, CentOS, Debian, Ubuntu, Raspberry pi, NOOBs, Raspbian, Kali Linux, LOIC, Tor, bash/perl scripting, Bitcoin Mining Technologies, Hackintosh
• Very Proficient in Troubleshooting Network and System Issues
• Knowledgeable in Network Designs (CCNA) CISCO IOS
• Apple iDevice development/technologies, Xcode
• Web development using Content Management Systems like WordPress, TeamSite, Joomla! and Drupal. CRM tools like SugarCRM. HelpDesk and ticketing system using Zendesk, Hesk and Kayako
• Flash and Action Scripting, HTML, ASP, PHP, CSS
• Video Editing, Adobe Premiere Elements 12, Final Cut Pro X, Camtasia Studio 8, iMovie.
• Fidelio Cruise Software / Micros Fidelio Point of Sale