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Last updated: September 1, 2015

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  1. Jyoti Rana

    Jyoti Rana

    ITIL V3 Certified,Google Adwords Certified,Translator

    India - Tests: 9

    I provide services in the following areas :- 1. ITSM (IT service management) 2. Google Adwords, PPC Campaigning 3. Translation- English to Hindi and Vice- versa 1. ITSM:- I have an extensive 6 years of experience in IT Service management, based on best practices of ITIL.I am ITIL V3 Foundation certified and my work includes: Incident Management Change Management Problem Management Service Request Fulfillment. 2.Google Adwords/PPC:- I am Google Adwords Certified professional- https://www.google.co.in/partners/?authuser=1#i_profile;idtf=113950885287171400161; I have 2 years of experience in Website designing and development, setting up and optimizing PPC campaigns, online marketing. 3.Translation :- I have excellent command over English and Hindi languages. I thus offer Translation services(Hindi to English and vice-versa).

    $9.99 /hr
    378 hours
    5.00
  2. Joseph M.

    Joseph M. Agency Contractor

    Professional ITIL consultant looking to help improve your ITSM stack

    United States - Tests: 1

    A Managing Business Consultant of 23 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. ITIL certified V2 Service Manager and V3 Expert. I can perform an analysis of business requirements, drivers and I/T resource consumption across multiple platforms and develop a macro level capacity planning methodology.

    Associated with: Joseph Miller

    $83.33 /hr
    856 hours
    5.00
  3. Bernard Leigh

    Bernard Leigh

    Director of Professional Services, Consulting and Program Management

    Cyprus - Tests: 7 - Portfolio: 4

    Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

    $60.00 /hr
    7,951 hours
    5.00
  4. Adrian Nichols

    Adrian Nichols

    Requirements, Transformations & Project Management

    United Kingdom - Tests: 2 - Portfolio: 10

    10 years of experience within the BI domain demonstrating industry flexibility -across automotive finance and risk, aerospace, loyalty marketing, logistics and recycling - built on top of technical-focus, military foundations. AgilePM and PRINCE2 practitioner, Certified Scrum Master and ITIL qualifications supporting a proven track record of delivering BI, software and data projects from full life cycle down through architecture and design to the development of individual components as well as documentation and training.

    $70.00 /hr
    252 hours
    3.62
  5. Serge hilaire M.

    Serge hilaire M.

    ITIL Certified, MCT, MCSA

    Cameroon - Tests: 8 - Portfolio: 1

    Over the 6 past years, I have been providing IT support to the company I am actually worked with, based on ITSM best practices using ITIL. I have first of all work as a Computing Specialist where I was responsible to ensure quality computing services are provided to the Business. Since more than two years now, I have been appointed as Computing Supervisor and now managing many ITIL processes that have been adopted. This include Incident Management, Problem Management, Request Fulfillment, Change Management, Process and Release Management, Service and Configuration Asset Management. I also supervise a Team made of Computing Specialist and Technician and we insure IT operations are implemented and working as per Company policies and standards.

    $10.00 /hr
    0 hours
    5.00
  6. Muhammad Abubakar

    Muhammad Abubakar

    MCITP, Juniper Associate, ITIL Certified

    Pakistan - Tests: 2 - Portfolio: 2

    Professional experience over 14 years of experience in the IT with comprehensive business/technical skills in Microsoft Technologies, Open Platform Technologies, Systems Integration, Requirements Analysis, & Project Management; Result oriented decisive leader to maintain high quality standards to meet challenges of this fast paced, high turn industry; persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management; Adroit at analyzing the organizational requirements Skills and Experties OPERATING SYSTEMS • Microsoft Windows 2008 Server, Win2003 Server and Workstation, WinNT 4.0, Windows 7, Windows 98, ME, & earlier versions, with Dos 6.22. Portal & Applications • Microsoft SharePoint 2010, Microsoft Exchange Server 2010, Microsoft ISA Server, Microsoft SQL Server, Active Directory, DNS, FTP, IIS 7, Hyper V. Capital TV March31-To-Present IT In-charge Managing the IT Team for smooth channel daily operations including System Administration of Windows Server 2008 with Active Directory with domain policy, File Server, Microsoft TMG Server, Symantec Endpoint Security Antivirus for Server and client, Symantec Backup Exec for backup of data servers and clients. FTP Server management. Tandberg LTO 6 with Symantec Backup Exec. Omneon MediaGrid and Media Hub. Configuration of Cisco Small Business Router and Juniper SRX-100 and planning for Internet over fiber connectivity. PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS SAPPHIRE CONSULTING SERVICES Nov-2006 – To-March31 Manager Managed Services Heading the Networking and support team at Sapphire. Responsible for improving the systems at Sapphire. Facility provides to consultants for access the clients systems remotely and Head office servers. Also responsible for managed Services in offshore markets along with other Sapphire ERP and Custom development services. Responsibilities include designing & deployment of Network Infrastructure of Clients, and project management of the clients. Following are the clients list. CLIENTS NAME: 1. Al-Abbass Group 2. Network Microfinance Bank 3. HUM Networks [Hum Tv], [Masala Tv], [Style360] 4. SBOS (Government of Sindh) Project 5. IoBM (College of Business Management) Project IoBM (College of Business Mangement) Project October,12-to-March31 PeopleSoft Campus Solution • Installation and configuration of Oracle Linux 5.8. SBOS (Government of Sindh) Project October,12-to-March31 Infrastructure Administrator • Designing and Deployment of Data Centre. • Server Racks IBM 42U with PDU. • IBM x3500 m3 Servers mounting and Configuration. • IBM Storage DS 3500. • IBM Tap Library TS-2900 • Cisco Switches 2960-S • Cisco ASA 5510. HUM NETWORKS Feb-2008-To-July-2012 IT Manager Job Responsibilities: • Redesign the Infrastructure of the organization. • Deployment of Windows Server 2003 with Domain Controller. • Successfully run the entire directory with domain policies. • Deployment of Client Server Antivirus. • Deployment of MDaemon Server for Email Services. • Smoothly running of 1000+ users on email server. • Network Monitoring through SolarWind. • Management of Team members in network and systems department. • Prepare and document data backup and recovery plan • Co-ordinate and communicate with vendors and all involved parties to execute the task/project • Procurement and Management of Software licensing • Information Technology Policies • Implement General Computer Controls as advised by the management of the Company. • Configuration of LTO-4 with Press store 4.0 • Configuration of Juniper Firewall SSG5. • Configuration of 1800 Router. NETWORK MICRO FINANCE BANK Feb-2008-June 2012 Project Manager Job Responsibilities. Supervise technical staff including hiring, training, assigning work and conducting performance reviews. • Plan and document Information Technology and Network infrastructure, including firewalls and Wi-Fi setup • Information Technology Policies • Co-ordinate and communicate with vendors and all involved parties to execute the task/project

    $11.11 /hr
    0 hours
    0.00
  7. Jose S.

    Jose S.

    MCITP | VCP | BCSA | ITIL | ISO 20000 | ISO 27002

    Philippines - Tests: 5 - Portfolio: 5

    I look forward in applying my experience and technical knowledge in systems engineering and administration to support and manage IT operations and solutions. A brief summary of my technical background include Microsoft Exchange, Active Directory, Blackberry Enterprise Server, Symantec Enterprise Vault, IT Security, Antivirus solutions, Windows Systems Administration, IT Service Management and VMware to name a few.

    Groups: Microsoft Certified Professionals

    $16.00 /hr
    3,347 hours
    4.83
  8. Eashani Rodrigo

    Eashani Rodrigo

    Business Consultant (Marketing Materials/ PPT/ ITIL/ Academic Writing)

    Sri Lanka - Tests: 10 - Portfolio: 16

    My domain of knowledge covers the fields-: IT , Business & Marketing Management & Organizational Psychology. I have gained my experience and knowledge in IT Service Management (ITSM), IT Marketing and Business Analysis areas working in IT Industry. I am experienced in business management, marketing and sales, online marketing, business consultancy and online research. Specialties: -- IT Service Management (ITSM in relation to ITIL) -- IT Marketing Management -- Online Marketing Management -- Project Management -- Business Management -- Organizational Psychology/ Business coaching -- Neuro-Linguistic Programming (NLP) Skills -- PowerPoint Presentation Designing (Business, Educational, Training) -- Presentation Video production ( PPT to Video using Camtasia) -- Marketing Material Preparation ( Presentations, Flyers, Brochures, Videos) -- Business Profiles / Business Proposals / Marketing Proposals/ Sales Proposals and Other Business Documents preparation -- Website content writing -- Online Research -- Process diagrams, flowcharts designing (using MS Visio) -- Personal Coaching Academic Background *** Bachelor's degree (B.Sc. (Hons) in IT Management) *** *** Masters Degree (M.Sc. in Business Psychology) *** As a successful academic I am skilled in: -- Article Writing -- Academic Writing -- Preparation of Online Tutorials ( Knowledge area : Business Psychology, Business Management, Marketing, Online Marketing, IT, ITSM, ITIL, Leadership, Change management and Neuro-Linguistic Programming [NLP]).

    $20.00 /hr
    2,113 hours
    4.99
  9. Joseph Nduhiu

    Joseph Nduhiu

    Certified Process Professional with ISO9001 and ITIL experience

    Kenya - Tests: 2 - Portfolio: 1

    I am a holder of a Bachelor of Science degree in Electrical and Electronic engineering as well as an MBA. My main specialty is processes and I am a certified ISO 9001 Lead Auditor and a certified ITIL expert (certified in ITIL MALC and four intermediate modules i.e.SOA, OSA, PPO & CSI). I also possess PRINCE2 and MSP practitioner certifications in project and program management respectively. Professionally, I work as a Process Governance manager, overseeing change management, problem management and continuous service improvement, as well as driving implementation of other ITIL processes, as well as conformance to ISO 9001 requirements. I have also a number of years experience in GSM and UMTS performance management. Technical writing is also one of my capabilities and in addition, I design world class processes using Microsoft Visio aligned to any standard including ISO 9001 and ITIL. I am a high speed typist with very good grammatical skills. I am capable of producing high quality presentations using Microsoft PowerPoint. I can also do data entry and transcribing.

    $20.00 /hr
    75 hours
    5.00