IT Service Management Freelancers

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  1. Eashani Rodrigo

    Eashani Rodrigo

    IT & Business Consultant (&expert in presentations/ AcademicWriting)

    Sri Lanka - Last active: 14 hours ago - Tests: 10 - Portfolio: 15

    My domain of knowledge covers the fields-: IT , Business & Marketing Management & Organizational Psychology. I have gained my experience and knowledge in IT Service Management (ITSM), IT Marketing and Business Analysis areas working in IT Industry. I am experienced in business management, marketing and sales, online marketing, business consultancy and online research. Specialties: -- IT Service Management (ITSM in relation to ITIL) -- IT Marketing Management -- Online Marketing Management -- Project Management -- Business Management -- Organizational Psychology/ Business coaching -- Neuro-Linguistic Programming (NLP) Skills -- PowerPoint Presentation Designing (Business, Educational, Training) -- Presentation Video production ( PPT to Video using Camtasia) -- Marketing Material Preparation ( Presentations, Flyers, Brochures, Videos) -- Business Profiles / Business Proposals / Marketing Proposals/ Sales Proposals and Other Business Documents preparation -- Website content writing -- Online Research -- Process diagrams, flowcharts designing (using MS Visio) -- Personal Coaching Academic Background *** Bachelor's degree (B.Sc. (Hons) in IT Management) *** *** Masters Degree (M.Sc. in Business Psychology) *** As a successful academic I am skilled in: -- Article Writing -- Academic Writing -- Preparation of Online Tutorials ( Knowledge area : Business Psychology, Business Management, Marketing, Online Marketing, IT, ITSM, ITIL, Leadership, Change management and Neuro-Linguistic Programming [NLP]).

    $20.00 /hr
    1,822 hours
    4.99
  2. Aleksey K.

    Aleksey K.

    ITSM consultant, Project manager, SysAdm, C# dev, DBA

    Russia - Last active: 1 day ago - Tests: 3

    I've much experience in project management, system administration, DBA and software development. I took a part in ITSM process involvement at my previous and current job. I'm familiar with ITIL: I've implemented IncM, ChgM and CfgM in these companies, built service desk. I has skills of Manage Engine Service Desk and Omnitracker software. Also I professionally worked with Windows-based infrastructure (Windows Server 2003/2008/2012, Hyper-V, AD, GP, Exchange 2003/2007). I worked also with several generation of HP Proliant servers (DL, ML series oG3-G6 ) and I have work experience with Dell, Supermicro and Intel I worked SharePoint 2003/2007 about 6 years.

    $20.00 /hr
    5 hours
    5.00
  3. Joseph M.

    Joseph M. Agency Contractor

    Professional ITIL consultant looking to help improve your ITSM stack

    United States - Last active: 5 days ago - Tests: 1

    A Managing Business Consultant of 23 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. ITIL certified V2 Service Manager and V3 Expert. I can perform an analysis of business requirements, drivers and I/T resource consumption across multiple platforms and develop a macro level capacity planning methodology.

    Associated with: Joseph Miller

    $83.33 /hr
    424 hours
    5.00
  4. Alex I.

    Alex I.

    Email deliverability Engineer

    Romania - Last active: 2 days ago - Tests: 4 - Portfolio: 1

    I am experienced in resolving: - Email deliverability issues - Setting up Cpanel/DNS - Removing domains/IPs from blacklists - Email handling I'm currently employed at a huge US email company and I have a strong background in managing email deliverability and relationship with ISPs

    $44.44 /hr
    1,595 hours
    4.89
  5. Kornelius Menahem Zen

    Kornelius Menahem Zen

    IT Technical Writing Specialist

    Indonesia - Last active: 1 month ago - Tests: 4 - Portfolio: 3

    For more than 15 years I have been actively developing information system and websites in the role of designing to developing and maintaining the system, therefore I have seen the technology evolve from HTML2 to HTML5 today. My core competency is to design and develop a new system and to upgrade an old system to a new one and provide a sound technical documentation accompanying the system. I believe that there is no limit in the technology development as I have seen in my 16 years of professional life in IT.

    $16.67 /hr
    0 hours
    5.00
  6. QuraTulAin Javaid

    QuraTulAin Javaid

    Recruitment/Admin/Training/Consultancy/Writing/Customer Services

    Pakistan - Last active: 14 days ago - Tests: 5

    With an exposure of 10 years in multinational organizations, within diverse workforces and multiple domains at different HR roles, as an Administrator, Trainer, Recruiter, Consultant, R&D, HR Manager, and now an HR Generalist and a Strategic partner, I have allowed myself to be an outcome-oriented Human Resource Developer. I am able to handle end–to-end HR matters parallel to the needs of organization development by adapting HR processes and procedures. I have a proven record in all aspects of the HR offerings including Talent & Succession Planning, Resourcing, Performance Development, Remuneration Management, Occupational Health and Safety, Employee Recognition, Retention and Appreciation, Industrial Relations, Re-designing Reporting Structure and Organizational Hierarchy and Management of Surplus Resources. I strongly believe that strong HR Strategies can improve both efficiency and productivity by creating an employee-oriented culture that emphasizes on setting goals in Learning and Growth (L&G) opportunities for developing a superior workforce. Key Achievements & Core Skills: - Trainings, Recruitment and other HR operations, cost reduction i.e., improved ROI, Tenure, Total Absence and Turnover rate. - Interviewed and selected hundreds of candidates and provided several corporate level training programs including induction and orientation sessions for new employees. - A trusted Management Adviser by providing analysis, key facts and figures from survey results and feedback, and an honorable Coach and Mentor by handling employee grievances. - Always aiming to encourage employee engagement and shape the organization's culture. - Self-motivated with a proactive management style and a Team builder with a natural ability to promote collaboration. - Highly organized to maintain confidentiality with excellent judgement capabilities. - Profound ability to communicate well at all levels of an organization.

    $15.00 /hr
    8 hours
    5.00
  7. Humberto Torres

    Humberto Torres

    System Administrator & Translator

    Mexico - Last active: 09/25/2014 - Tests: 13 - Portfolio: 3

    Multilingual, self-motivated and highly skilled professional with 20 years of experience in the IT field. Strong command of System Administration and Technology Infrastructure Management tools and techniques. Two years of International experience (USA & Canada). Excellent communication skills. I have an excellent command of English, French and Spanish, I am member of selected oDesk Translators group. Can deliver high quality translation services, very fast and reliable, my work is 100% guaranteed.

    Groups: Joomla!, Microsoft Certified Professionals...

    $17.00 /hr
    208 hours
    4.61
  8. Muhammad Faheem

    Muhammad Faheem

    VoIP Consultant and Project Manager

    Pakistan - Last active: 05/08/2014 - Tests: 7 - Portfolio: 2

    I am IT graduate and student of Masters in Project Management. Furthermore I have five years of professional experience. Initially I started my career as VoIP Technical Support Engineer, mainly worked on Open Source VoIP Solutions and AdvancedVoIP Billing and Switching Solutions. Being Technical Support Engineer, I got strong grip on Linux Administration, VoIP Protocols and troubleshooting of Technical issues. Later on I moved into the VoIP Operations and took lead of VoIP Projects and it gave me very detailed insight of VoIP Business Models , their architecture and implementation. As part time, I also worked with one of leading MNC as Senior Service Desk Engineer to get technical skills and knowledge of Windows Based Environment and IT Services Management. I am ITIL certified and led the implementation of ITIL Compliant tool (Front Range) project over there as Technical Implementation lead. As of now I am doing my Masters in Project Management and working as consultant for couple of softwares houses for VoIP and IT Services Management Projects.

    $16.67 /hr
    0 hours
    5.00
  9. Birant A.

    Birant A.

    IT Security Expert | Technical Writer | Translator

    Turkey - Last active: 12/17/2014 - Tests: 8

    I am a IT Security Expert with more than 13 years of experience, and I am a perfect match for the position you advertised in your website. I would welcome the opportunity to further discuss my skills if you will be interested in a telecommute worker for this position.I look forward to hearing from you.

    $30.00 /hr
    0 hours
    5.00