Clear all filters
  1. Aleksey K.

    Aleksey K.

    ITSM consultant, Project manager, SysAdm, C# dev, DBA

    Russia - Tests: 3

    I've much experience in project management, system administration, DBA and software development. I took a part in ITSM process involvement at my previous and current job. I'm familiar with ITIL: I've implemented IncM, ChgM and CfgM in these companies, built service desk. I has skills of Manage Engine Service Desk and Omnitracker software. Also I professionally worked with Windows-based infrastructure (Windows Server 2003/2008/2012, Hyper-V, AD, GP, Exchange 2003/2007). I worked also with several generation of HP Proliant servers (DL, ML series oG3-G6 ) and I have work experience with Dell, Supermicro and Intel I worked SharePoint 2003/2007 about 6 years.

    $20.00 /hr
    30 hours
    5.00
  2. Bala Dinesh

    ServiceNow Consultant

    India

    Have been in ITSM since 2005 and have worked on implementation, customizing and support of ITSM tools such as HP OVSD, HP SC, HP SM and currently on ServiceNow, since 2011. Im an ITIL Consultant having experience in Agile methodology too. I work also on Power Builder and SQL. I have traveled to US, Australia, Singapore, Mexico and Malaysia

    $22.00 /hr
    0 hours
    0.00
  3. Joseph M.

    Joseph M. Agency Contractor

    Professional ITIL consultant looking to help improve your ITSM stack

    United States - Tests: 1

    A Managing Business Consultant of 23 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. ITIL certified V2 Service Manager and V3 Expert. I can perform an analysis of business requirements, drivers and I/T resource consumption across multiple platforms and develop a macro level capacity planning methodology.

    Associated with: Joseph Miller

    $83.33 /hr
    820 hours
    5.00
  4. Serge hilaire M.

    Serge hilaire M.

    ITIL Certified, MCT, MCSA

    Cameroon - Tests: 8 - Portfolio: 1

    Over the 6 past years, I have been providing IT support to the company I am actually worked with, based on ITSM best practices using ITIL. I have first of all work as a Computing Specialist where I was responsible to ensure quality computing services are provided to the Business. Since more than two years now, I have been appointed as Computing Supervisor and now managing many ITIL processes that have been adopted. This include Incident Management, Problem Management, Request Fulfillment, Change Management, Process and Release Management, Service and Configuration Asset Management. I also supervise a Team made of Computing Specialist and Technician and we insure IT operations are implemented and working as per Company policies and standards.

    $10.00 /hr
    0 hours
    5.00
  5. Nitish Pandey

    Nitish Pandey

    IT Remote Assistance and Customer Service

    India - Tests: 9

    I am a graduate in Information Technology and I have been working in BPO & IT Consulting for over 4+ years, I have provided customer support and IT Support via phone, email, chat, and in person to small businesses and individuals. I feel my skills and interest can be used best for campaigns that require hard working and dependable people. I provide ethical work relationships with my clients, produce quality results and successfully carry out projects based on productivity and customer satisfaction. I am a good communicator and can work well under pressure and can multi task efficiently to meet deadlines. I can provide services like: - Call Center Agent, Customer Services, Collections, Technical Support, Email Handling, - Technical/IT Helpdesk Agent - Windows Administration, Windows Server Administration, Active Directory, User Management, Microsoft Outlook Configuration & troubleshooting, - Accounts Receivable, Collections, Claim Status Enqiry, Medical Claim appeals, Medicare & Medicaid Claims resolution, Medical Billing, Data Entry. I am available 50+ hours per week and ready to work in live US, UK and Australian time zones, I can work on weekends. I believe that it is through hard work, skill and an inherent will to excel that such prestige and quality is supported and upheld. I hope that I will merit a favourable response on my humble request and I am grateful for the time you have spent in reading my profile.

    $8.00 /hr
    1 hours
    5.00
  6. Rohen Kher

    Rohen Kher

    IT Service Management pro flair for creative/business writing

    India - Tests: 1

    Dexterous wordsmith with core skills in ITSM, Training, Creative/Business Content Development. By mainstream trade, I am an IT Service Delivery Manager with passion for innovation, customer success and bridging gaps between people and process/technology. A PGDBA (Operations Management) + B.A. (H) English with over 13 years of experience in supporting 24X7 production environments, I have done extensive work in Knowledge Management, Business/Technical content writing, training design/delivery, Service Management process re-engineering, customer experience simplification as part of offices I have held up to now. I am a lifelong bibliophile, part-time blogger and an adept hand at creative writing. I like to dabble in both prose and verse. Through UPWORK, I am looking to partner with opportunity-providers globally who are equally passionate about delivering quality content to the end consumers.

    $17.00 /hr
    0 hours
    0.00
  7. Menahem Zen

    Menahem Zen

    IT Technical Writing Specialist

    Indonesia - Tests: 4 - Portfolio: 3

    For more than 15 years I have been actively developing information system and websites in the role of designing to developing and maintaining the system, therefore I have seen the technology evolve from HTML2 to HTML5 today. My core competency is to design and develop a new system and to upgrade an old system to a new one and provide a sound technical documentation accompanying the system. I believe that there is no limit in the technology development as I have seen in my 16 years of professional life in IT.

    $15.00 /hr
    38 hours
    4.97
  8. Yogesh Gupta

    Yogesh Gupta Agency Contractor

    Internet Security and Managed Networks Consultant

    India - Tests: 6 - Portfolio: 10

    Information Systems Security Professional awarded by National Security Agency and Cisco Certified Security Professional With more than 10 years experience in Managed Network and Security Services, I am a specialist yet enthusiastic Network and Security Consultant. My passion for network security coupled with a drive to deliver quality solutions, have taken me to full-time freelancing. Therefore, I am available round the clock and as per client requirement and his time-zone. I hold various Vendor-specific certifications (listed under the section - Certifications) I have vast experience in Network Design, Implementation, Change and Fault Management

    Associated with: Network Labs India

    $60.00 /hr
    133 hours
    4.47
  9. Samuel Ndungu

    Samuel Ndungu

    Marketer/Social Behavior Change Communication specialist

    Kenya - Tests: 1

    Am a marketer by profession with a great understanding of marketing strategies. I also have a good understanding of NGOs community development projects with 4 years of experience in that field.My career objective is always to grow and exceed clients' expectations as a result of my work.

    $7.00 /hr
    0 hours
    0.00