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Aleksey K.

Aleksey K.

ITSM consultant, Project manager, SysAdm, C# dev, DBA

Russia - Tests: 3

I've much experience in project management, system administration, DBA and software development. I took a part in ITSM process involvement at my previous and current job. I'm familiar with ITIL: I've implemented IncM, ChgM and CfgM in these companies, built service desk. I has skills of Manage Engine Service Desk and Omnitracker software. Also I professionally worked with Windows-based infrastructure (Windows Server 2003/2008/2012, Hyper-V, AD, GP, Exchange 2003/2007). I worked also with several generation of HP Proliant servers (DL, ML series oG3-G6 ) and I have work experience with Dell, Supermicro and Intel I worked SharePoint 2003/2007 about 6 years.

$20.00 /hr
46 hours

Joseph M.

Joseph M. Agency Contractor

Professional ITIL consultant looking to help improve your ITSM stack

United States - Tests: 1

A Managing Business Consultant of 23 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. ITIL certified V2 Service Manager and V3 Expert. I can perform an analysis of business requirements, drivers and I/T resource consumption across multiple platforms and develop a macro level capacity planning methodology.

Associated with: Joseph Miller

$83.33 /hr
1,126 hours

Menahem Zen

Menahem Zen

IT Technical Writing Specialist

Indonesia - Tests: 9 - Portfolio: 3

For more than 15 years I have been actively developing information system and websites in the role of designing to developing and maintaining the system, therefore I have seen the technology evolve from HTML2 to HTML5 today. My core competency is to design and develop a new system and to upgrade an old system to a new one and provide a sound technical documentation accompanying the system. I believe that there is no limit in the technology development as I have seen in my 16 years of professional life in IT.

80% Job Success
$21.00 /hr
44 hours

Yogesh Gupta

Yogesh Gupta Agency Contractor

Internet Security and Managed Networks Consultant

India - Tests: 6 - Portfolio: 10

Information Systems Security Professional awarded by National Security Agency and Cisco Certified Security Professional With more than 10 years experience in Managed Network and Security Services, I am a specialist yet enthusiastic Network and Security Consultant. My passion for network security coupled with a drive to deliver quality solutions, have taken me to full-time freelancing. Therefore, I am available round the clock and as per client requirement and his time-zone. I hold various Vendor-specific certifications (listed under the section - Certifications) I have vast experience in Network Design, Implementation, Change and Fault Management

Associated with: Network Labs India

68% Job Success
$60.00 /hr
896 hours

Satpal Singh

Satpal Singh

ITSM Expert, Market Research and Data Entry

India - Tests: 4 - Portfolio: 2

I have 3 years of experience in BMC Remedy ARS (Action Request System) / ITSM (Information Technology Service Management) / SRM (Service Request Management) application development, enhancement and support. I have good command in communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner. Recently I have done 3 projects successful in previous company with good appreciation from clients. I am ITIL V3 foundation certified person and know how to handle process of Service Desk and other application of ITSM. I am ready to do part time job for Data Entry and Market Research also. Hoping for Good Projects.

$10.00 /hr
0 hours

Irish H.

Irish H.

Networking & Information Systems, Administrative Support, Customer Ser


IT professional possessing 12 years overall experience. Equipped with support and operational skills ranging from Service desk, Desktop support, Systems implementation, Systems administration, IT Operations, Infrastructure monitoring and Service delivery. 7 years of experience on enterprise systems, technical pre-selling of Microsoft products; competitive experience in the implementation, analysis, optimization troubleshooting and documentation of various software products and platform. 4 years of experience on IT Infrastructure Library (ITIL) in the field of IT Operations for global IT infrastructure operation of a multi-national company. I am enthusiastic, disciplined, flexible, eager learner, and with strong personal drive to add value in an organization.

$10.00 /hr
0 hours

Eashani Rodrigo

Eashani Rodrigo

Business Consultant (Marketing Materials/ PPT/ ITIL/ Academic Writing)

Sri Lanka - Tests: 10 - Portfolio: 16

My domain of knowledge covers the fields-: IT , Business & Marketing Management & Organizational Psychology. I have gained my experience and knowledge in IT Service Management (ITSM), IT Marketing and Business Analysis areas working in IT Industry. I am experienced in business management, marketing and sales, online marketing, business consultancy and online research. Specialties: -- IT Service Management (ITSM in relation to ITIL) -- IT Marketing Management -- Online Marketing Management -- Project Management -- Business Management -- Organizational Psychology/ Business coaching -- Neuro-Linguistic Programming (NLP) Skills -- PowerPoint Presentation Designing (Business, Educational, Training) -- Presentation Video production ( PPT to Video using Camtasia) -- Marketing Material Preparation ( Presentations, Flyers, Brochures, Videos) -- Business Profiles / Business Proposals / Marketing Proposals/ Sales Proposals and Other Business Documents preparation -- Website content writing -- Online Research -- Process diagrams, flowcharts designing (using MS Visio) -- Personal Coaching Academic Background *** Bachelor's degree (B.Sc. (Hons) in IT Management) *** *** Masters Degree (M.Sc. in Business Psychology) *** As a successful academic I am skilled in: -- Article Writing -- Academic Writing -- Preparation of Online Tutorials ( Knowledge area : Business Psychology, Business Management, Marketing, Online Marketing, IT, ITSM, ITIL, Leadership, Change management and Neuro-Linguistic Programming [NLP]).

100% Job Success
$20.00 /hr
2,274 hours

Alex I.

Alex I.

Email deliverability Engineer

Romania - Tests: 4 - Portfolio: 1

I am experienced in resolving: - Email deliverability issues - Managing ESPs - Setting up Cpanel/DNS/SPF/DKIM/rDNS,etc. - Removing and preventing domains/IPs blacklist issues - Email Servers

86% Job Success
$44.44 /hr
1,618 hours

Svilen Vasilev

Svilen Vasilev

Project Manager / ITIL Subject Matter Exert

Bulgaria - Tests: 1 - Portfolio: 1

IT Service Management professional with seven years of experience leading and managing multifaceted projects in the technology field with specialized knowledge in IT Service Management and the ITIL Methodology. Strategic, goal-oriented leader with strong relationship building skills, and extensive experience in managing both technical and non-technical aspects of projects. Consistently adds value by meeting project scope within time, cost and stakeholder satisfaction. Specialties:Incident management, Problem Management Service Desk procuders, Reporting and Service Level Mangement, Request Management and etc. ITIL® V3 Intermediate: Service Design Certified ITIL® V3 Intermediate: Service Transition Certified ITIL® V3 Intermediate: Service Strategy Certified ITIL® V3 Intermediate: CSI Trained ITIL® V3 Foundation Certified

$8.89 /hr
0 hours