Live Chat Operators

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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 55 Live Chat Operator projects are completed every quarter on Upwork.

55

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.53.

4.53
Last updated: June 1, 2015
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  1. Maja V.

    Maja V.

    Professional live chat, email and ticket support

    Slovenia - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    I am Maja, a freelancer based in Slovenia, Europe. I have several years of customer service and technical support experience (including online, over the phone and in person). Throughout my employment I have used Zendesk, 1ShoppingCart and Bintegra CRM for different tasks ranging from live chat support, email support, to phone calls and ticket support. I am also proficient in using Microsoft Word, Excel, Powerpoint and Microsoft Outlook online office suite. I would describe myself as professional, kind, energetic but also meticulous and thorough. I am good at multi-tasking and managing multiple events. I learn quickly and am able to put the learned skills to use instantly. I am also experienced in these fields: - personal / virtual assistant, administration, data entry - front-end web development (HTML5, CSS3, Javascript) - SEO, marketing - web design, graphic design, UI/UX design (Adobe Illustrator, Photoshop) I am looking forward to working together with you on your project.

    $16.00 /hr
    56 hours
    5.00
  2. Yaasmeen C.

    Yaasmeen C.

    Mobile Notary, Bookkeeping, Payroll, Excel & More

    United States - Last active: 09/25/2014 - Tests: 2

    Hello and welcome to my profile page, I am a Certified Professional Bookkeeper, Virtual Assistant and Notary Public in the state of Connecticut currently accepting new clients for bookkeeping and administrative assignments. My skills include, but are not limited to, Quickbooks, Freshbooks, Xero, Excel, MS Word, Powerpoint. I have experience in payroll, accounts receivable, accounts payable, and loan signings (as a Notary within Connecticut) I am reliable, prompt, detail oriented and pleasant to work with. Even more important is the fact that I really enjoy my work and I love helping businesses become more efficient. I offer new clients the opportunity to have a small complimentary test project completed before they make a decision before making a financial investment in my services. I am confident that you will be pleased with my work. As always, thank you for your time and have an amazing day.

    $33.33 /hr
    0 hours
    5.00
  3. Maria Victoria Martinez

    Maria Victoria Martinez Agency Contractor

    Native Level English/Spanish || AA /CSR/VA || Interpreter/Translator

    Mexico - Last active: 10/18/2013 - Tests: 13 - Portfolio: 6

    Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro

    Groups: Phone.com, salesforce.com...

    Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

    $15.00 /hr
    249 hours
    4.72
  4. Tawny B.

    Tawny B. Agency Contractor

    Highly Organized Personal Assistant & Administrative Professional

    United States - Last active: 05/25/2013 - Tests: 10 - Portfolio: 4

    Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

    Associated with: AdmiNinja

    $15.00 /hr
    2,377 hours
    4.98
  5. Ariadne Sanders

    Ariadne Sanders

    Multi-channel Customer Service/Transcription Expert

    United States - Last active: 1 day ago - Tests: 12

    As a self-starter and top rated customer service and transcription expert, I have the time management skills and dedication necessary to consistently deliver superior work product. I am proficient in Excel, SharePoint, Zendesk, and Salesforce to name a few. My strengths are customer service - where I ensure efficient, world class customer experiences 100% of the time, and transcription – where I accurately transcribe basic and complex audio and video content in a timely manner. My integrity and leadership place me head and shoulders above other freelancers.

    $25.56 /hr
    4,128 hours
    4.99
  6. Arlene Abella

    Arlene Abella

    Snippet Writer, Fast Typist, Chat & Email Support

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 4

    I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.

    $5.00 /hr
    764 hours
    4.99
  7. Jazziel Arquio-Gallagher

    Jazziel Arquio-Gallagher

    A Superb Virtual Assistant, Social Media Manager, Researcher.

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 5

    Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)

    $22.22 /hr
    775 hours
    4.94
  8. Jhoanna Storm Castillo

    Jhoanna Storm Castillo

    Professional Costumer Representative

    Philippines - Last active: 10 days ago - Portfolio: 2

    I worked as Game Moderator for 4 years and working 1 year as a freelance Customer Support/Virtual Assistant. As a Game Moderator and CSR, I am responsible to address and resolve customer/player issues and maintain a good relationship with customers and monitor the Game. My demonstrated ability to communicate and interact professionally with others, experience made it necessary for me to focus on providing quality service, and also enabled me to work with all types of people.

    $5.56 /hr
    39 hours
    5.00
  9. Michelle izalyn C.

    Michelle izalyn C.

    Experienced Costumer Service Representative (Gaming)

    Philippines - Last active: 1 day ago - Tests: 5

    I have been with the gaming industry for 5 years which started as a volunteer job. I am an experienced Gaming Costumer Service Representative that can handle calls, live chats, tickets and e-mails. I was also employed as a Game Support Representative/Game Master assigned to handle game promoting, server monitoring/testing, forum moderating, player banning, website updating and events planning. The game genres I have been assigned with were Casino, Cards, MMORPG(Multi-media Role-playing game),FPS(First player shooter), Puzzles and Sports that are all available for both Mobile and website.

    $4.10 /hr
    601 hours
    5.00
  10. Doina B.

    Doina B.

    Travel and Visa Specialist/ Customer Service and Technical Support

    Romania - Last active: 4 hours ago - Tests: 2 - Portfolio: 7

    I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile

    $9.22 /hr
    1,761 hours
    4.56