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LogMeIn Rescue Job Cost Overview

Typical total cost of Upwork LogMeIn Rescue projects based on completed and fixed-price jobs.

Upwork LogMeIn Rescue Jobs Completed Quarterly

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Time needed to complete a LogMeIn Rescue project on Upwork.

Average LogMeIn Rescue Freelancer Feedback Score

LogMeIn Rescue Upwork freelancers typically receive a client rating of 5.00.

5.00
Last updated: September 1, 2015
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  1. Jerold John Pacia

    Jerold John Pacia

    Experienced Customer/Technical Support Specialist (voice/non-voice)

    Philippines - Tests: 10 - Portfolio: 4

    By providing an exceptional customer service experience to customers, this is what I do best. Call me Jerold and I am an experienced Technical / Customer Service Specialist, both for voice and non-voice support. I've done Remote Desktop Service, phone support for Technical / Customer Service, Email and Chat support. And I did them all very well. I am the type of who works meticulously hard to deliver a job well done. In all the years of my working life, I have developed and gained the patience and open-mindedness in understanding people. No matter what form of communication (voice or non-voice), I have dealt with them fairly, sincerely, understanding and with utmost respect. I got the knowledge and perseverance to translate that understanding to a resolution that’s beneficial, to my customers and the company I represent. Most of the time, the delivery of that resolution creates an exceptional experience and a very satisfied the customer. I am hardworking, responsible and reliable for the people (my customers) I serve, and to the company I work for. I work well with people. I have the maturity and wisdom that gains the respect of my peers. I got the eagerness and passion of learning new things. I want to be a contributing factor for your company in getting the job done and delivering results.

    $8.89 /hr
    14 hours
    0.00
  2. Eric Price

    Eric Price

    Data Entry Professional

    Canada

    Able to work fast and efficient, I do my absolute best to provide a service for any jobs that are needed. I have extensive working knowledge of computers and Office applications. I have completed my ACS (Attestation of college studies) degree in micro-computing and networking. I am very proficient with a keyboard, have a working knowledge of email, data entry, virtual assistance, and other computer related jobs. I work well in a team environment, but I can also perform just as well autonomously. I have access to multiple working computers, internet, and telephone. I am available anytime, and willing to negotiate any terms you have. Looking forward to hearing from you.

    $14.00 /hr
    0 hours
    0.00
  3. Douglas Haber

    Douglas Haber

    Systems Engineer

    United States - Tests: 8

    I am a highly motivated 20 year old systems engineer. I have been interested in computers since I was very young and have worked with them professionally since I was 14. I love to what I do and take every opportunity I can to learn and build my skill set. My favorite thing to work with is hardware. I have built servers as a consultant on the side and for work for my entire working career. I have a strong understanding of all x86 computer sockets and the components that go with them. I have worked with Linux/BSD systems since I was 14 years old and Windows systems since I was 18. I have managed small individual server setups for hosting companies (cPanel, DirectAdmin, Webmin, and no control panel systems) as well as fifty plus server deployments for large enterprises. Currently, I manage Windows domains, firewalls, network peripherals, and all end user machines for approximately 20 companies.

    $38.89 /hr
    0 hours
    0.00
  4. Russ Crossen

    Russ Crossen

    IT Director and Consultant

    United States - Tests: 2

    I have 7 years of experience in the call center industry. I started on the ground floor or a call center so i know how to work on a shoestring budget while not sacrificing quality. The company i work for has become quite successful, which has allowed me to gain experience with the other end of the spectrum of hardware and software budgets. I have experience with several different hosted phone systems as well Windows servers, Cisco and Sonicwall firewalls, and most Dell switches and servers. I have also had an active roll in the management aspect of our business. This helps immensely with my IT work. With my experience with many other clients, it makes it much easier to explain to a client from the very beginning that there may be a better way to approach a program, it can save many wasted hours and unhappy emails and phone calls from clients when things do not go as smoothly as they hoped because they are going through the same learning experience that we have seen other clients go through. This, of course, must be approached delicately and what the client decides is final. Generally though, the new clients will agree that our suggestions make sense and appreciate the effort to save time and money.

    $55.56 /hr
    0 hours
    0.00
  5. Ma. Corazon Lacambacal

    Ma. Corazon Lacambacal

    Experienced Customer Service Representative

    Philippines - Tests: 3

    I worked as a Customer Service/Technical Support Representative for an Australian Telecommunications Company for more than four(4) years. As a Technical Support Representative, we are considered connection specialists for ADSL and wireless(mobile broadband) internet connection. We walk the customers through basic troubleshooting steps to get their connection up and running and in tiptop shape. We offer technical support over the phone or via remote access using the LogMeIn program. This entails getting their wifi devices connected to their network and assisting them with their emails by configuring the POP server settings. Establishing rapport and customer satisfaction are my strongest assets. My customers feel comfortable communicating with me and I make sure they feel confident that I am the best person to help resolve their concerns. I have received many commendations from my customers and I have been told numerous times that I am the best consultant they have ever encountered or dealt with. I also received a Recognition Award for my Exemplary Display of Customer Advocacy from the company's Executive Director of Service Delivery.

    $5.00 /hr
    0 hours
    0.00
  6. Caroline Aniana

    Caroline Aniana

    Technical Support with Customer Support Background

    United Arab Emirates

    Technical Support: • Application installation, maintenance and monitoring functions to ensure that both functional and business specifications are met. • Stay current with system information, changes and updates by providing training and knowledge transfer regarding new/modified process that was implemented after the deployment of new release. • In-depth root analysis about the reported issue, by providing alternative solution, investigation, traces logs, and ensuring database integrity, considering both back-end data and front-end accessibility for end-users. • Gathering and analyzing user\clients’ needs for business requirements to determine feasibility of design within time constraints. • Design, develop and modify customized templates based on the customer requirements. • Provide assistance to other L2 team, if they require further investigation for integrated application on XPP such as EDI, EDI for All, IFS and SI. • Checking all post deployment issue and making sure that there is address accordingly as it might have a big effect in production after the deployment of the new release. • Replication of reported issue in, direct application testing and validation of procedures • Store, retrieve, and manipulate data for analysis of system capabilities and requirements. • Work with release coordinator and development to investigate complex issues, identify and implement solutions to re-occurring problems. Customer Service: • Handles inbound calls,chat and email from LinkSys clients on installing/troubleshooting their networking devices by identifying the main problem and providing step by step instructions to help the client solve the problem. • Receive incoming calls for processing of customers’ requests for replacements of LinkSys products to ensure customer’s requirements are satisfied. • Handles by processing Return Merchandise Agreements (RMA)/replacement requests thru filling up request form on name, shipping address, date/place purchased, model #, credit card information and sending it to Head Quarters; complaints from technical support; status of replacements and orders and rebates in a timely manner to ensure consistent and high quality customer service. E-mails to Customer Service Urgent Support for complicated cases. • Meets KPIs of ACD time of 5 minutes per call; and a QA grade of at least 90% by adhering to the call handling process of gathering complete information, opening and closing spiels, customer service, enthusiastic and lively voice, English proficiency and first call resolution to provide quality customer service.

    $5.56 /hr
    0 hours
    0.00
  7. Jimmy Constantino

    Jimmy Constantino

    Customer Support, Virtual Assistant, Data Entry

    Philippines - Tests: 3

    In my years of experience as a Technical Support Representative under Customer Service Department, I have developed an attitude in work with enthusiasm towards difficult customers and how to analyze the given situation and found the root cause of the issue and developed a positive solutions that is both mutually beneficial to the Customers and the Company. I also developed office, marketing, communication, quality assurance and customer service skills that I can use to provide excellent service to you and to your business. I continuously mold myself to be a highly competitive individual to be qualified in every task that will be given to me, therefore identifying my capabilities. I am willing to learn and explore new things to discover my full potential. I aim to give 110 percent to achieve my goal in the work that will be delegated to me.

    $3.50 /hr
    0 hours
    0.00
  8. Denise Massa

    Denise Massa

    Virtual Assistant, Quickbooks Certified

    United States

    I have been a Virtual Assistant for ten years for a security company, a medical monitoring operation, a contractor, a councilman, dog walker, a personal trainer amongst others. Prior to that I have worked in the administrative field for over 20 years specializing in Quickbooks, human resources, customer service and other office managerial tasks. Whether your need me for a one time research project, to keep your Quickbooks up to date or anything in between, I am the piece of the puzzle you have been missing.

    $12.00 /hr
    0 hours
    0.00
  9. Lina Chelaramani

    Lina Chelaramani

    Sr. Payroll Analyst & Data-Entry Specialist

    India - Tests: 4

    I am having experience since last 9+ years in Online/Offline Book-keeping,Payroll Process,Accounting & Data-Entry jobs.I have developed excellent Data Analyst and Database Administrator skills from my prior experience as a Data Entry Specialist Team Leader for almost 5 years.I faced number of challenges & exciting experiences.A good problem solver as well as analyze & translate complex customer requirements.Motivated & succeeded in fulfilling client goals by earning highest customer satisfaction working with US clients.I regard myself as Proficient in learning administrative work with minimal supervision required.

    $4.00 /hr
    0 hours
    0.00