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Online Community Management Upwork freelancers typically receive a client rating of 4.64.

Last updated: October 1, 2015
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Istiaq Ahmed

Istiaq Ahmed

Social Media Marketing Specialist

Bangladesh - Tests: 8 - Portfolio: 14

Hey, I am Istiaq. I'm a Social Media Marketing Specialist. I specialize in helping businesses build their social media platforms and engagement with their audiences in target markets. I have more than 3 year work experiences in social media marketing with 78 successfully completed job. I am skilled in Facebook, Pinterest , Twitter, Google Plus, Instagram, YouTube, Stump Upon, Linked In, Tumblr and other social networks. I have special expertise in creating and managing Facebook business pages, Google plus page, Pinterest business account and establish the brand value in social platforms. I am also expert in online shop management and data listing in Ebay, Etsy, Polyvore, Wanelo, Amazone & other e-commerce store. I'm self-directed and motivated in my job. I am Hardworking,quick learner with good communication skill. I have professionalism, speed and accuracy in my work. I'm a person who enjoys challenges and seeking opportunities to learn and improve my skills. My ultimate goal is to provide outstanding service with excellent results in a timely manner. Thanks for taking time to visit my profile!

96% Job Success
$10.00 /hr
10,386 hours

Samantha Schuh

Samantha Schuh

Experienced Social Media & Digital Marketing Manager

United States - Tests: 3 - Portfolio: 2

I am a business-owning Marketing Manager with an extensive background in Social Media Marketing, Digital Marketing and Client Relations. My experience includes a diverse mix of project management, traditional marketing, e-commerce and program implementation. This skill set has allowed me to build a solid home business, Wise Gals Social Media Consultants, and bring a Social Media and Marketing Management company to a national level. I would love to bring my expertise and knowledge to your company! My skills in online and social media marketing, together with my ability to meet deadlines and work as a team player, have contributed to my success in this field. I have performed a wide variety of activities, including management of marketing, public relations, and customer communications programs for both non-profit and corporate organizations, implementation of new business programs, and establishment of effective policies and procedures for organizations with little-to-no online presence. I have a record of designing and leading effective teams, as well as being an exceptional individual/solo worker. I am familiar with developing and implementing process improvements, and I have been successful in managing accounts and coordinating corporate involvement in conferences in industry events. I have an easy, outgoing, and friendly nature, which allows me to interact well with other staff members at all levels, and I pride myself on bringing the right measure of enthusiasm into the equation. If you are looking for a bright, enthusiastic social media and/or marketing manager, look no further!

100% Job Success
$33.33 /hr
1,371 hours

Lucas L.

Lucas L.

Project Manager / Marketing Manager / Customer Support

Brazil - Tests: 14 - Portfolio: 4

I'm a professional Customer Support Agent, Virtual Assistant and Marketing Manager with more than 4 years of experience. I'm fluent in English, Spanish and Portuguese. Still studying Mandarim and Dutch, one day I'll get there. I've already worked for 6 different companies in the last 6 years, 5 from U.S and one from Brazil, in their customer support & public relations department. "À tribuna" was the first company I joined in CS and I used to answer clients calls and help them schedule and edit their ads for printing in the newspaper, at Ingreso Cybernetico (, I used to engage and help clients through live chat (zopim), tickets (our own system and ZenDesk), e-mails (hotmail and gmail), calls (skype), through social media (facebook & twitter) and also check translations and the programmers' work. I had to manage the entire operation for their brazilian customers. We used to coordinate and manage the operations of the whole website and digital products through Basecamp and Asana ( & I've also worked for four more companies (ALL FROM THE U.S.A): Omaze (fund raising), KeepSafe (App development), Gosu (Game production) and HandPrint (Smartphone rental in the U.S.A). Keepsafe ( was the biggest app company I've ever worked for, with more than 40 million users around the world. I've also worked at Teleco.IO (, Handprint ( and Grace Smith TV ( as a community manager. I basically had to create their social media pages, manage them, answer the questions, engage with people in groups, pages, forums, etc. Here are some tools that I know how to manage: Dropbox, One Drive, google package (drive, docs, sheets, gmail, google+), Social media (Facebook, twitter, instagram, pinterest, google+, youtube, linkedin, whatssapp), ZenDesk, Chat&Serve, HelpShift, Infusionsoft, Evernote, IQTELL, Hootsuite, Edgar, Buffer, Basecamp, Asana, Slack, Amplitude, Skype, Office Package (powerpoint, word, excel, etc.), SEOmoz, Google analytics, Webmaster tools, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Audacity, Sony Vegas Pro and Sound Forge. I started my carreer in digital marketing in 2012 when I started studying about affiliate marketing and it took me to SEO and the other components of Online Marketing, such as paid advertising (PPC as Adwords, facebook ads, linkedin ads, youtube ads, twitter ads), SMM (social media marketing), SEM (Search Engine Marketing with Adwords), E-mail marketing (autoresponders such as mail chimp, magic responder and aweber), analytics (bing & google's webmaster tools, google analytics, facebook analytics, youtube analytics, seomoz, seo majestic), keyword research (google's keyword planner for adwords, keyworddiscovery, seomoz keyword tool, long tail pro) and content marketing of all types (writting, videos and audios). I'm still building my own digital marketing portfolio. (, a niche blog) I have the highest score in odesk's EN-PTBR translation test (First place out of 2.678 people.) I'm a professional translator with more than 5 years of experience, I started at the age of 17. I've already worked in several projects online (see my odesk profile) and offline (International events such as "Stone Fair"). I'm a professional voice actor since 2010, I can provide several samples of my work if needed. I'm Young, ethical, diligent, dedicated, experienced, skilled and FAST. I look forward to do my best for you and your company! Hire me and you won't regret having me on board, let's do it!

Groups: Pro Customer Service

99% Job Success
$22.00 /hr
2,642 hours

Jay Padriga

Jay Padriga Agency Contractor

Social Media Marketing | Community Management | Facebook Ads | Twitter

Philippines - Tests: 6 - Portfolio: 20

I can build you online communities that will generate you profits by establishing trust and providing content with value to your current and potential customers. I help companies develop creative and engaging inbound marketing strategies. I give advice on the best way to run and manage campaigns, and am often tasked with putting a team together in order to implement the strategy itself. I have the ability to work independently or lead projects as well. The services that I offer and specialize are, but not limited to; • Social Media Marketing o Determine Content Strategy o Develop a regular Activity Plan to guide posting frequency o Create, engage and build up relationships with your audience o Grow your fan base with relevant and targeted likes and followers • Facebook Business Page Creation • Metrics Monitoring, Reporting and Analysis • Facebook, Twitter and Pinterest Account Management I am a thought leader in this Upwork category and have been invited to be a social media resource speaker in several business events including the 6th Annual Customer Interaction Asia Pacific 2011, the oDesk (now Upwork) Meet and Greet 2011, and the Payoneer Forum Manila 2015. I currently serve brands and companies located in the United States, Canada, United Kingdom, Australia, New Zealand, Sweden and the Philippines. My clients have included businesses which are into retail, internet, e-commerce, consultancy, health & wellness, professional services, and FMCG (fast moving consumer goods). All of them have benefited from having a high quality, engaging Facebook business fan page, Twitter, and other properly managed social media accounts. I am seeking opportunities to leverage my experience in helping you and your business improve your bottom line. I can boost your website traffic through social media marketing, grow your site's fan base, promote engagement (through comments, shares, likes, links, followers) and build your brand for online success.

Associated with: Virtual Support Pros Agency

100% Job Success
$27.78 /hr
6,604 hours

Sherrie Chastain

Sherrie Chastain

Google Domination SEO Expert & Lead Generation Specialist

United States - Tests: 3 - Portfolio: 7

I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

100% Job Success
$225.00 /hr
2,377 hours

Mark Louie Punzal

Mark Louie Punzal

Content Moderator, Data Encoder, Data Analyst

Philippines - Tests: 4 - Portfolio: 5

A reliable and professional Forum and Online content Moderator. Has Intermediate Adobe Photoshop skills and exceptional dedication to work. My goal is to have a good reputation here in oDesk by building good relationship between me and my clients.

100% Job Success
$11.11 /hr
4,387 hours

mohamed koussay ben hamda

mohamed koussay ben hamda

E-commerce consultant

Tunisia - Tests: 4

To serve global customers with quality software services in the field of web design , web development and e-commerce. I have some experience in the following areas: Java , J2EE, PHP, MySql, javascript , Joomla , wordpress, prestashop ,linux (centos) , UML , scrum and software design and testing.

Groups: Bluehost Developers and Designers

100% Job Success
$22.00 /hr
1,063 hours

Jovell Alingod

Jovell Alingod Agency Contractor

Freelance Writer and B2B Social Media Manager

Philippines - Tests: 12 - Portfolio: 3

How Can I Help You? If you want to build and maintain a lucrative presence online for your business then my services are just what you need. Producing, publishing, and marketing digital content with a human touch are all time-consuming tasks but these are essential for the success of any business. With my help, you can get your blogging and online marketing activities going without too much weight on your shoulders. You get to focus on other activities necessary for the success of your business while still providing consistent, relevant, and timely content that answers your target customer's pains and moves them to becoming "buying" customers. I have been partnering with small business owners from different parts of the world since 2010. If you're looking for someone to mirror your voice and high quality content standards then don't hesitate to get in touch with me. Specialties: project management, virtual team hiring and management, content and social media marketing, blog management and marketing, email/newsletter marketing, proofreading and editing services, online writing

Groups: Article Samurai

Associated with: The Petite Pen Agency

100% Job Success
$27.78 /hr
3,802 hours

Randolph Charette

Randolph Charette

HR Supervisor/Manager

United States - Tests: 1

PASSION - PEOPLE - PERFORMANCE Goal oriented and energetic Project Manager/Human Resources professional with years of experience. Expertise in managing multiple facets of the Project Management/Human Resources spectrum including Talent Business Advisory, Employee Relations/ Engagement, Performance management, Talent Acquisition, Project management and Training. Consistently enhance and align organizations by striking key balance between hands-on HR involvement and senior leadership. Demonstrates strong leadership skills by fostering utmost morale, employee development and high performance among direct reports. Key professional HR roles have focused on - Recruitment & On-boarding, Unemployment Claims/Hearings, Employee Benefit, Leave Management, Performance Management, Handling Conflict/Harassment Resolution, Employee Engagement, Rewards & Recognition, Attrition Analysis, Employee Exits, Talent Dashboard, Employment Relations, Project management, Systems implementations. Business/management development focused on - International Relations, Interrogation, Battlefield, Operations, Communications, Project, Manufacturing and Retail Management. Military NCO with 26 years of service focused in - Combat Arms arena with broad experience with all branches of the military, the Inter-Agency and foreign military's. Results Oriented—Priority Driven—Inspirational Team Leader—Innovative Problem Solver. Highly qualified, motivated professional offers versatile and high profile supervisory, management and operational experience. Extremely focused and motivated to achieve in a competitive, fast-paced working environment. Globally experienced in complex multicultural and diverse environments.

$17.78 /hr
1,726 hours

Hazzel ellen M.

Hazzel ellen M.

Research Expert- Sales & Marketing - Social Media Management- CRM

Philippines - Tests: 6 - Portfolio: 7

Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using CRM ● Telephone Etiquette ● Communication Skills

88% Job Success
$5.56 /hr
1,553 hours