Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

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Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 16 Online Help projects are completed every quarter on Upwork.


Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

Last updated: October 1, 2015

Popular Online Help Searches

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Yasir Star

Yasir Star

Network/System/PBX Engineer

Pakistan - Tests: 2 - Portfolio: 5

I am Telecommunication Engineer. I have 04 years and 10 months experience in EPABX, IP Networking, IT, Telecommunication, SDH, IP Telephony, GSM, Optical Fiber Transmission. I also have experience in following areas: Computer Hardware/Software, Online Technical Support, Phone Support. I am Certified Engineer From Cisco and Alcatel-Lucent. I can work with Technical/Non-Technical Challenges. I can provide Online Support for given Task.

$8.00 /hr
4 hours

Alexander Lor

Alexander Lor

Moodle Consultant and Instructional Designer

Australia - Tests: 3

Over the last four years, I have worked on a wide range of elearning projects as an instructional designer, online course developer and Learning Management System administrator. I currently implement, develop and maintain Moodle LMS systems for educational institutes in Australia. This ranges from small tasks such as plugin installations, site configurations to larger tasks such as course backups and website integration. For elearning course development I use Adobe Captivate, Articulate Storyline and Camtasia. I also have some experience in the following areas: LMS site setup and customisation, SugarCRM, Survey Monkey, Joomla website development, PDF/Word conversion, Data entry, Vettrak, Articulate Storyline, Adobe Captivate, Microsoft Office packages, Adobe software packages, Audio/Video recording, Screencasting, Tumult HYPE, Video/DVD conversions, social media marketing, Youtube transcription/closed captions development, change management implementation, Wimba authoring, Apple Mobile device management, LLN course development. I’m available for projects in the following areas... - Instructional design consultation - Online course development - Moodle setup and administration - Website development - Moodle Administrative support - Technical/support documentation

$55.56 /hr
0 hours

Karan S.

Karan S.

World-Class Communicator & Back-Office Supporter

India - Portfolio: 1

Born and raised in Miami, FL. Graduated summa cum laude form the great University of Queensland, Australia. I have lived and worked all-over the places form America to New Zealand. I am a world-class communicator and an well-experienced back-office supporter. I have sound experience over wide range of fields starting form technical support to administrative support. In addition, I have worked with innumerable international clients form all over the globe.

88% Job Success
$6.00 /hr
176 hours

Imtiazul Haque

Imtiazul Haque Agency Contractor

Online Business Marketing Expert

India - Tests: 7 - Portfolio: 30

I have been doing Online Marketing for past 10 years.My Job is a challenging work for me.I learn every day and experiment it live.I have worked with startups and also well established Online companies.During my experiences I learnt to give respect to earn Respect. I respect other people's time, effort and money that's why I always provide high quality deliverables in quick turn around time. My main skills and specialities: Online Marketing, Social Media Marketing, Content Marketing, Editing and Publishing articles for WordPress, Brand Marketing and Development, Web Analytics, Email Marketing,Lead Generation,Leadership, Strategic Planning. Reach out to me for a quick conversation about how I can help your business reach the right audience using latest and effective internet marketing techniques. I am proud to work more the 3k hours individual and my company profile in upwork crossing 10k hours Thanks to my all the clients for appreciating my work. God Bless them All.

Groups:, Yahoo Web Hosting Designer

Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

90% Job Success
$11.11 /hr
3,967 hours

Cecilia P.

Cecilia P.

Musician, songwriter, arranger, translator


Hi! I'm an italian musician, arranger, songwriter and experienced music teacher with Classical Piano Conservatory Degree and Master Degree in Music Business, and also an artistic assistant and secretary with good experience as a translator and interpreter (english and italian). Plus, I work as a lyricist both in english and italian and as a backvocalist. Here's what i could do for you: 1) work as a session musician (I am a keyboardist, pianist and backvocalist) 2) help with arranging your music 3) transcribe music 4) help with your label, with planning an event or a concert 5) translate something for you: English to Italian and Italian to English. I'm quite flexible and a fast learner! Let's work together!

$20.00 /hr
6 hours

Angel T.

Angel T.

Junior Web Developer and Designer / Internet researcher / Game tester

Macedonia - Tests: 3 - Portfolio: 4

Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - JavaScript - jQuery - PHP - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

97% Job Success
$6.67 /hr
214 hours

Aidyl Rose Saulo

Aidyl Rose Saulo

Experienced Customer Service Representative/ Online ESL Teacher

Philippines - Tests: 2

• Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

100% Job Success
$6.00 /hr
1,975 hours