Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 41 Online Help projects are completed every quarter on Upwork.

41

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: July 1, 2015

Popular Online Help Searches

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  1. Tanjeena T.

    Tanjeena T.

    Data Entry/Transcription/ Web Research/Typing

    Bangladesh - Last active: 2 days ago - Tests: 1 - Portfolio: 3

    Are you looking for someone who's good at administrative works? I can assure you have come to the right person. I am an expert in - *Data Entry *Email Handling *MS Word, Excel and PowerPoint *Google Docs and Spreadsheets *Web Research *Transcribing *Presentation Preparing with MS PowerPoint and LaTex. My typing speed is 50 wpm (with almost zero error). I am always very careful about deadlines. Hire me and get your job done in a trusted way.

    $5.00 /hr
    17 hours
    5.00
  2. Moloy P.

    Moloy P.

    Expert in Administrator Jobs

    India - Last active: 6 days ago

    I spend more than 12 hours on internet per day. I am an expert on administrative jobs, microsoft office, internet searching, networking, blogging, andriod mobile application development. I am Cisco certified network administrator. I am working as admin in an organization from last year. I use microsoft office product like excel, word, power point and pdf all the time. I can type English very fast.

    $3.00 /hr
    10 hours
    5.00
  3. Stephanie C.

    Stephanie C.

    Instructional Designer/Developer

    United States - Last active: 8 days ago - Tests: 1 - Portfolio: 2

    I have more than 10 years of knowledge and experience in the training field, including instructional design, instructional development, and e-Learning. I am familiar with various authoring tools such as Articulate Storyline, Articulate Suite, Adobe Captivate, Dreamweaver, and Microsoft Office Suite and use these tools as needed at a client's request. I have the ability to take information from a wide variety of topics/subject matter (e.g. create effective SOPs and knowledge assessments, how to use an ERP (SAP) system, human resources/soft skills, SOP documents, user guides) and create instructor-led or e-learning course ware for those topics while working with SMEs. I have experience in the following industries: medical device, pharmaceutical, financial, IT, human resource/payroll, and non-profit.

    $50.00 /hr
    0 hours
    5.00
  4. Lidya R.

    Lidya R.

    Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    India - Last active: 8 hours ago - Tests: 3 - Portfolio: 1

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

    $6.67 /hr
    12,625 hours
    4.92
  5. Kris Nicolas

    Kris Nicolas

    Your All-around Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like lead generation, data entry, writing, web research, video editing, webinar set-up, WordPress admin skills, and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

    $10.00 /hr
    4,598 hours
    4.83
  6. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 1 day ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,700 hours
    5.00
  7. Bernadette Mckoy

    Bernadette Mckoy

    Mrs.

    Belize - Last active: 04/03/2014 - Tests: 2

    Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

    $3.33 /hr
    137 hours
    4.96
  8. Mary Jane Jaranilla

    Mary Jane Jaranilla

    Customer Service Representative

    Philippines - Last active: 8 hours ago - Tests: 4

    Obtain a position to maximize my customer service skills, training experience and my ability to work well with customer or clients. I'm a goal achiever,I provide good quality of work and efficient. I share my best practice and give customer service satisfaction.

    $3.00 /hr
    7,522 hours
    0.00