Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

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Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 16 Online Help projects are completed every quarter on Upwork.


Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

Last updated: October 1, 2015

Popular Online Help Searches

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Mikaela Serevan

Data entry expert


I've worked over the last 3 years as a QA Tester at GFK Romania. I'm a very fast learner, self-confident, detail oriented with high knowledge in cleaning and modeling data. I have skills like: - MS Office Advanced, Spss, Sql, Sap, Oracle Business Inteligence Enterprise Ed., C++ and Fox Pro.

$3.33 /hr
660 hours

Matias T.

Messaging & Collaboration Admin / Tester

Argentina - Tests: 1

I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

$11.11 /hr
252 hours

Ronessa amour D.

Ronessa amour D.

Honest, Sincere and Reliable / Excellent in Online Help

Philippines - Tests: 2

A position that will capitalize on acquired expertise and experience. I have been in the call center industry for over five years now. I was able to work as a Technical Support Specialist, a Customer Service Specialist, and Reports/Data Analyst. Through the course of my experience in the BPO industry, I developed certain skills which can be utilized in achieving excellent customer service. I am looking for jobs that would allow me to utilize and further enhance my skills. Also, to be able to create a quality working relationship with my oDesk employer. I am competent when it comes to being professional, efficient, thorough and detailed. Not to mention the dedication to work assigned to me. I specialize in giving quality services with high regard to tight deadlines and even high expectations from employers. I also possess self discipline and time management skills necessary for my employers needs Expertise: -Customer Service -Data Entry/Data Encoding -Voice Talent (As a) -Internet Research -Microsoft Office -Microsoft Word -Microsoft excel -Internet-Research -Online Help

$3.33 /hr
0 hours

Anastasija Stojkovska

Anastasija Stojkovska

On your disposition -VA,Customer,Data,Research.


I can provide any kind of Customer(,phone),Data Entry,Transcriptions,Virtual Assistant,Travel&Hotel Arrangements,and any kind of Research. I'm 24/7 on your disposition to make your work done in the most efficiently and precise way ever ! I take you offer and treat your project very seriously and I'll do my best to satisfied your needs because like that i'm building my reputation, so we are even! ;) Give me your chance to prove you that i will do my work better than anyone else ! :)

$5.00 /hr
12 hours

I N jayaradhana

I N jayaradhana Agency Contractor

Ideas that work

Sri Lanka

I understand your requirements. I'm confident to do your job with hardworking and honesty. My aim is to provide 100% satisfaction to buyers and get positive feed back. I have expertise of Transcription PHP5 HTML5 Javascript .NET MySQL Administration WordPress Magento Web Design Our Service is available all around the world. Absolute majority of our first-time deals have resulted into repeated orders, that is why our customers recommend FLYTE SOLUTIONS to the people they know. And we are proud of this fact!

Associated with: Esolution (pvt) LTD

$8.00 /hr
0 hours