Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Online Help Searches

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  1. Gael Rosette Nombrado

    Gael Rosette Nombrado

    Executive VA, Website Developer/Administrator SM Marketer

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 5

    2 years working as a VA with very happy clients. My expertise are general office assistance, website development / administration, data management , graphic editing / designing, online marketing and lead generation. I also start working on SM strategies and project management. My VA experience is one of the most fulfilling work i have done in my life which is more of a hobby to me. I do every single assignment with passion and dedication. 1 year as an EA in the corporate office for a direct selling and marketing company in Manila owned by US citizen. Headed multiple projects during those time and successfully turned over each projects during expansion. 7 years experience working for Swiss Company based is UAE as a back office support mainly in marketing and sales office in the watch and jewelry industry. 2 years working in electronics product company as a sales and marketing coordinator. Prepared promotional letters and followed up sales receivables.

    $8.89 /hr
    552 hours
    4.55
  2. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Last active: 4 days ago - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,191 hours
    5.00
  3. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Last active: 3 days ago - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,594 hours
    4.98
  4. Christiaan N.

    Christiaan N.

    Customer Service / Virtual Admin

    South Africa - Last active: 3 days ago - Tests: 15 - Portfolio: 1

    I am currently enrolled at Unisa Long Distance Learning University, in the process of procuring a degree in B-Com Law. I would like to procure a full time job in customer service related positions or virtual assistance support. I managed my own business for 2 years in the hospitality industry. I was responsible for all administrative duties in the business, daily supervision of employees and monthly reports to the relevant shareholders and franchisor. Other duties included timekeeping, petty cash control, scheduled maintenance, safety and health spot checks and local marketing of the business. I was also involved in a startup company for a year, in the social economic development sector. As a administrative office assistant. My duties included time keeping administration, insurance administration, local development project administration, supply procurement, inventory management, scheduling of meetings and diarizing the managers day. I am familiar with Microsoft Office and the daily operational side of a small office. I am able to work under pressure, I prefer to work under minimum supervision and I can work as an individual or as part of a team.

    $5.56 /hr
    2,686 hours
    4.96
  5. Abdelhai L.

    Abdelhai L.

    English Tutor, Teacher and translator

    Algeria - Last active: 13 days ago - Tests: 2 - Portfolio: 2

    I am Abdelhai Laggoun a graduate of Didactic English from the University of Hamma Lakhdar in Eloued A native Arabic speaker and fluent speaker of English as well, I have been working as a part-time teacher in university and a couple of weeks in the secondary school I can work on these software : * Word * Excel * Power point * Photoshop * Illustrator * Ulead 11.0 * Adobe After Effects cs4 * Team Viewer 7 if you even needed help or a service in any of these fields - English Teaching and Learning - English tutoring - Making English Lessons for all levels - Translation work - Online assistance - E- Learning and Teaching - Posting and Networking - Simple Graphic design works

    $3.00 /hr
    0 hours
    4.87
  6. Aleksandra T.

    Aleksandra T.

    Web Research,Virtual assistant, Data entry, MSoffice

    Serbia - Last active: 4 days ago - Tests: 3 - Portfolio: 2

    I am a sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Virtual assistant, Social media assistant, MS Office, Email, Admin Support, MS Word, Typing, and Internet Research. I am able to work under pressure and meet deadlines. So my objective is to prove that I am a skilled freelancer and to impress my employers with the high quality of my work.

    $3.33 /hr
    8 hours
    4.16
  7. Ahsanur Kabir

    Ahsanur Kabir Agency Contractor

    HTML CSS SEO eBay Amzon Listing Template Designer Store Manger

    Bangladesh - Last active: 8 hours ago - Tests: 5 - Portfolio: 17

    I have over 5 years of experience in eBay, Amazon, Etsy, Shopify, Volusion, Magento, BigCommerce, WooCommerce, & others eCommerce product listing, Web Research, Data Entry, etc. Listing platform or tools I used are ChannelAdvisor, inkFrog, M2E Pro, Auctiva, TurboLsiter, HighWire, Linnworks, BlackThorne Pro, etc. Over 2 years experience on adding items to eBay Motors with vehicles / parts compatibility. Also familiar with all basic photo editing, HTML, & CSS. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver your project efficiently. Also experienced with domain registration & hosting, cPanel management, WordPress installation, Theme, Page, & Post management with proper media like audio, video, images, etc. I am available for both short term and long term projects but prefer long term projects. I am available to work 6 days per week except Friday & my working hours are flexible. Looking forward to build win-win relationship with you. Thanks for reading!

    Groups: BigCommerce, Bluehost Developers and Designers...

    Associated with: WebNext BD

    $10.00 /hr
    7,688 hours
    4.87
  8. Rasel Ahmed

    Rasel Ahmed Agency Contractor

    Internet Researcher & Linkedin Expert

    Bangladesh - Last active: 9 days ago - Tests: 5 - Portfolio: 10

    ***What are my strengths?*** • I am honest, straightforward, trusted as well as ethical. • I have sense of urgency, if I know that a task is important, and then I will work hard (for most early, I can involve some people) to get it done on time. • I am a fast learner and able to focus on detail oriented job • Ability to communicate with different people • Flexible sufficient adjusting changing conditions. • Able to face drawback as well as learn from my own errors. © PROFILE ORIGINAL █║▌│█│║▌║Rasel Ahmed║▌║││█║▌│║ ▄▄ Certified by Odesk.com ▄▄ ✔ Account Verified █║¢σρчяigнт © 2012-2014 ᵀᴴᴱ ᴼᴿᴵᴳᴵᴻᴬᴸ ®™▌█║

    Associated with: Multiple Service Providers

    $4.00 /hr
    1,507 hours
    4.87
  9. A.F.M Mahbubur Rahaman

    A.F.M Mahbubur Rahaman Agency Contractor

    Graphic design, Digital image editing

    Bangladesh - Last active: 15 days ago - Tests: 3 - Portfolio: 15

    I have 5 years working experience of Clipping Path, Masking, Retouch, Shadow Create, Neck Join/Image Manipulation, Multi Path, Image Restoration, Color Correction, Background Change/Remove, Graphics Designee applications (Adobe Photoshop cs6). I like to take responsibility. I'm available, approachable, and eager to keep myself busy working almost all my waking hours. I never bid any project which I think I cannot complete. I am always reliable, honest. I always try my best to satisfy 100% a client whereas job is small or big. I'm a new worker and I want to prove my skill. I'm waiting for a chance.

    Associated with: ClippingMaskingService

    $3.33 /hr
    164 hours
    4.00
  10. George Eid

    George Eid Agency Contractor

    Appointment setter

    Philippines - Last active: 14 days ago - Tests: 6 - Portfolio: 3

    I have an unwavering commitment to hard work, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills: listening attentively, solving problems creatively.. I am an organized, self-motivated, and a resourceful individual who is always willing to take on a new challenge. I communicate at all levels, thus ensuring good teamwork as well as being able to work independently and under pressure. I regard this as a valuable..

    Associated with: 4M'S B-SOLUTIONS

    $13.33 /hr
    3,222 hours
    4.99