Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 20 Online Help projects are completed every quarter on Upwork.

20

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: September 1, 2015

Popular Online Help Searches

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  1. Balamani S

    Balamani S

    Quickbooks Online/Reconciliation/Payroll

    India - Tests: 4 - Portfolio: 7

    I am a full-time freelancer having 6 years experience in Online/Offline Bookkeeping, Payroll Process and Virtual Assistance jobs. (Working Experience in BPO company) I would like to do the challenging tasks where I can use and update my skills and knowledge. Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements. Motivated achiever who exceeds goals, has been promoted regularly, earned highest customer satisfaction rating while working with US clients, and has garnered numerous awards.

    $7.78 /hr
    950 hours
    4.92
  2. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,698 hours
    4.98
  3. Diana C.

    Diana C.

    Sales,CSR,TSR,Appointment Setting,Virtual Assistant!

    Philippines - Tests: 7

    I'm flexible in terms of work hours and need less supervision. Had established a great work etiquette from 11 years of experience working in various companies based in the Philippines. Gained a good relationship with previous clients I've worked with as an appointment setter and virtual assistant. I'm straight forward, open and love to share ideas, I'm not just working but I'm giving my heart in everything I do. I consider myself not the best but a good one, on that way I still have a room for growth and improvements.

    $10.00 /hr
    46 hours
    5.00
  4. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,341 hours
    5.00
  5. Kashif Mehboob

    Kashif Mehboob

    Website Optimizer & SEO, SMM & SMO Expert

    Pakistan - Tests: 3 - Portfolio: 2

    I am a Search Engine Optimizer. I have been doing SEO from last three years and quite familiar with every aspect of the industry and keep myself updated with the recent changes & trends through various search engine marketing portals. My core expertise is to analyze the website and figure out the areas that need attention from SEO point of view and re transform every element in the website with best of my ability. With On-Page SEO : 1. Website Review and Optimization For SEO Purposes 2. Keyword Targeted Content For SEO 3. Footer Links Refined For SEO With Off-Page SEO : 1. Article Creation For local SEO and General SEO Authority 2. Blog Commenting For SEO Credibilit 3. SEO and General SEO Link Building 4. RSS Submissions For local SEO and General SEO Back Linking 5. Google Places Listing For local SEO Visibility 6. Yahoo Local For local SEO Visibility 7. Bing Places For local SEO Visibility 8. Press Releases For Overall local SEO and general SEO Back Linking 9. Social Networking For Increased local SEO and General SEO Authority 10 Social Network Commenting For local SEO and General SEO Back Linking

    $6.00 /hr
    178 hours
    4.66
  6. Maria concepcion M.

    Maria concepcion M.

    Ecommerce Virtual Assistant / Customer Service Pro 5,000+ Odesk Hours

    Philippines - Tests: 2 - Portfolio: 9

    To be able to perform quality works with over 8 years experience in Ecommerce, Customer Service, Social Media Marketing, Data Mining, Research and Office Management using web tools such as Channel Advisor and Zendesk. I fully guarantee accurate, competitive and fast turnover for each and every project I am fortunate to work on.

    $4.44 /hr
    10,888 hours
    4.63
  7. Aleksandra T.

    Aleksandra T.

    Web Research,Virtual assistant, Data entry, MSoffice

    Serbia - Tests: 3 - Portfolio: 2

    I am a sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Virtual assistant, Social media assistant, MS Office, Email, Admin Support, MS Word, Typing, and Internet Research. I am able to work under pressure and meet deadlines. So my objective is to prove that I am a skilled freelancer and to impress my employers with the high quality of my work.

    $3.33 /hr
    8 hours
    4.16
  8. Abdelhai L.

    Abdelhai L.

    English Tutor, Teacher and translator

    Algeria - Tests: 2 - Portfolio: 2

    I am Abdelhai Laggoun a graduate of Didactic English from the University of Hamma Lakhdar in Eloued A native Arabic speaker and fluent speaker of English as well, I have been working as a part-time teacher in university and a couple of weeks in the secondary school I can work on these software : * Word * Excel * Power point * Photoshop * Illustrator * Ulead 11.0 * Adobe After Effects cs4 * Team Viewer 7 if you even needed help or a service in any of these fields - English Teaching and Learning - English tutoring - Making English Lessons for all levels - Translation work - Online assistance - E- Learning and Teaching - Posting and Networking - Simple Graphic design works

    $3.00 /hr
    0 hours
    4.87
  9. Danielle Mangal

    Danielle Mangal

    Online Customer Support, Virtual Assistant and Social Media Enthusiast

    United Kingdom - Tests: 5

    I have had a total of 2.5 years in the customer service industry providing support for different products and service in person and through online support. I previously provided technical support for Asus electronics products. However I currently provide support for a telecommunications company and supervise their representatives. I have also had experience through 2007-2009 as a data entry clerk with a typing speed of 72 wpm (words per minute), for various documents and databases. I pay close attention to detail and ensure the job is done right every time. I graduated from the University of Technology with a degree in Information Technology and a minor in Multimedia. I completed an internship with Kingston Graphics Limited assisting with designs for marketing different products and services and as a result I have developed a great interest in Social Media Marketing.

    $5.00 /hr
    2 hours
    5.00
  10. Timothy Murimi

    Timothy Murimi

    Expert in Mathematics and Statistics

    Kenya - Tests: 4

    A mathematics genius and professional with a high proficiency in mathematics and statistical knowledge. Possess excellent analytic and communication skills and produces excellent work. Highly trustworthy, discreet and ethical. Have a Bachelors Degree in Actuarial Science and a postgraduate in Statistics. 1 years experience as a freelance of Mathematics Statistics.

    $12.00 /hr
    0 hours
    5.00