Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 41 Online Help projects are completed every quarter on Upwork.

41

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: July 1, 2015

Popular Online Help Searches

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  1. Lidya R.

    Lidya R.

    Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

    $6.67 /hr
    12,628 hours
    4.92
  2. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 1 day ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,708 hours
    5.00
  3. Kris Nicolas

    Kris Nicolas

    Your All-around Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like lead generation, data entry, writing, web research, video editing, webinar set-up, WordPress admin skills, and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

    $10.00 /hr
    4,612 hours
    4.83
  4. Mary Jane Jaranilla

    Mary Jane Jaranilla

    Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4

    Obtain a position to maximize my customer service skills, training experience and my ability to work well with customer or clients. I'm a goal achiever,I provide good quality of work and efficient. I share my best practice and give customer service satisfaction.

    $3.00 /hr
    7,542 hours
    0.00
  5. Ricky P.

    Ricky P.

    Client Relations Manager / Technical Consultant

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 3

    To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. Of more than 12 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!

    Groups: Pro Customer Service

    $15.00 /hr
    9,557 hours
    4.99
  6. Christiaan N.

    Christiaan N.

    Customer Service / Virtual Admin

    South Africa - Last active: 1 day ago - Tests: 15 - Portfolio: 1

    I am currently enrolled at Unisa Long Distance Learning University, in the process of procuring a degree in B-Com Law. I would like to procure a full time job in customer service related positions or virtual assistance support. I managed my own business for 2 years in the hospitality industry. I was responsible for all administrative duties in the business, daily supervision of employees and monthly reports to the relevant shareholders and franchisor. Other duties included timekeeping, petty cash control, scheduled maintenance, safety and health spot checks and local marketing of the business. I was also involved in a startup company for a year, in the social economic development sector. As a administrative office assistant. My duties included time keeping administration, insurance administration, local development project administration, supply procurement, inventory management, scheduling of meetings and diarizing the managers day. I am familiar with Microsoft Office and the daily operational side of a small office. I am able to work under pressure, I prefer to work under minimum supervision and I can work as an individual or as part of a team.

    $5.56 /hr
    2,680 hours
    4.96
  7. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Last active: 1 day ago - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,582 hours
    4.98
  8. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,181 hours
    5.00
  9. Maria concepcion M.

    Maria concepcion M.

    Ecommerce Virtual Assistant / Customer Service Pro 5,000+ Odesk Hours

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 9

    To be able to perform quality works with over 8 years experience in Ecommerce, Customer Service, Social Media Marketing, Data Mining, Research and Office Management using web tools such as Channel Advisor and Zendesk. I fully guarantee accurate, competitive and fast turnover for each and every project I am fortunate to work on.

    $4.44 /hr
    10,702 hours
    4.63
  10. Ahsanur Kabir

    Ahsanur Kabir Agency Contractor

    HTML CSS SEO eBay Amzon Listing Template Designer Store Manger

    Bangladesh - Last active: 1 day ago - Tests: 5 - Portfolio: 17

    I have over 5 years of experience in eBay, Amazon, Etsy, Shopify, Volusion, Magento, BigCommerce, WooCommerce, & others eCommerce product listing, Web Research, Data Entry, etc. Listing platform or tools I used are ChannelAdvisor, inkFrog, M2E Pro, Auctiva, TurboLsiter, HighWire, Linnworks, BlackThorne Pro, etc. Over 2 years experience on adding items to eBay Motors with vehicles / parts compatibility. Also familiar with all basic photo editing, HTML, & CSS. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver your project efficiently. Also experienced with domain registration & hosting, cPanel management, WordPress installation, Theme, Page, & Post management with proper media like audio, video, images, etc. I am available for both short term and long term projects but prefer long term projects. I am available to work 6 days per week except Friday & my working hours are flexible. Looking forward to build win-win relationship with you. Thanks for reading!

    Groups: BigCommerce, Bluehost Developers and Designers...

    Associated with: WebNext BD

    $10.00 /hr
    7,671 hours
    4.87