Cake Artist/Online Bakery Owner/Operation Manager/Education Consultant
I have a Bachelor Degree of Commerce (majoring in Accounts & Finance), and a Diploma in Business Studies.
I am operating an online bakery with a team of members. As a business owner, I demonstrate quality leadership that successfully manage the product, supply, operational standard, hiring/training, and ensure satisfaction of both my internal and external customers. I believe in building mutually respectful relationships and excel in maintaining meticulous attention to detail, inspiring team accomplishment, and delivering quality, on-time project execution are areas in which I excel.
I have worked as an Education Consultant at New Horizons Computer Learning Centre for 2 years. In this role I am tasked to provide exemplary corporate and personal sales customer service. My key competencies include being results-driven, self-motivated and pro-active with strong negotiation skills. I am customer-oriented and can interact and communicate effectively with decision makers. In recognition of achieving exemplary sales results, I was nominated to attend the New Horizons International and APAC Conferences held in Orlando, USA and Bangkok, Thailand respectively.
Prior to the above, I was employed as an Operations Executive in a hotel / accommodation industry. My duties include managing staffs of various levels, ensuring smooth operations of the properties in my charge and preparing financial reports for the overall operations.
I was also employed as a Higher Education Consultant with another private higher education college much earlier in my career. My main responsibility is to provide consultation services to prospective and existing students of the college. I have managed to achieve several notable achievements especially in attaining awards for highest sales performances. I was duly commented for being one of the top sales consultants in the Purpletrain.com programmes (i.e. an online higher education programme), and consequently promoted to the position of Acting Sales Manager within my 1st year of service. I believe this recognition had illustrated my sales and marketing capabilities. I had managed not only to meet my sales targets, but also exceed the expectations of my previous employers.