Expert Customer Service Specialist / Web Researcher
Last active: 1 day ago
Hello my dear clients! Im Jhenine, a telemarketer based here in the Philipines. I've been in this industry for almost 3 years now. . As a freelancer, I am very focus on the instructions/order of my client, that helps me in sales in many ways. I make sure that I know everything there is to know about the product I'm selling, so that I can answer any questions a customer may have to their satisfaction. As a CSR, I assure the customers that I am doing my best to have a resolution for their main concern or problem regarding their bills and the amount in their account. As a sales representative, after resolution, I've been trained to perform ''transition-to-sales'': the complete knowledge of the service or product is the key to generate sales.
As a web researcher/lead generator, I have gained lot of skills on surfing the internet using different type of search engines. (Google/Yahoo/Bing/Ask etc) Im proud to say that Im a savvy person, I find datas on the deepest way that I can. I have also the set of skills regarding Microsoft office (Word/Excel/Powerpoint), GoogleDocs, Spreadsheets,Databases, I can also help you when it comes on making presentations in Microsoft Powerpoint, Prezi,and Powtoon for presenting business-related projects or any thing on regards of presentation. .
I believe that there's always a room for learning and I am willing to be trained for whatever it is that I need to know in performing the task.Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as collaborative team member.
I have my desire on graphic designing, and now im in the stage of exploring my skills on Wordpress/HTML/CSS/Drupal/Canva and other graphic designing websites regarding image editing and website development. I am open to be trained and teached so that I can improve my hobby into a set of useful skill that I can use for my jobs.