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Processing Job Cost Overview

Typical total cost of Upwork Processing projects based on completed and fixed-price jobs.

Upwork Processing Jobs Completed Quarterly

On average, 4 Processing projects are completed every quarter on Upwork.

4

Time to Complete Upwork Processing Jobs

Time needed to complete a Processing project on Upwork.

Average Processing Freelancer Feedback Score

Processing Upwork freelancers typically receive a client rating of 4.89.

4.89
Last updated: September 1, 2015
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  1. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  2. Tawny B.

    Tawny B. Agency Contractor

    Highly Organized Personal Assistant & Administrative Professional

    United States - Tests: 10 - Portfolio: 4

    Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

    Associated with: AdmiNinja

    $15.00 /hr
    2,377 hours
    4.98
  3. Carla Coria

    Carla Coria Agency Contractor

    Bilingual Support Manager - Expert Translator (EN-ES)-Graphic Designer

    Argentina - Tests: 10 - Portfolio: 9

    My objective is ideally to find a long-term (Part-time or Full time) job where I can work from home in the translation, customer service, or Graphic Design field. Thanks to oDesk, I've had the joy of working for some amazing companies as a Bilingual Support Manager (ES-EN) for the past 2 years. Before moving to oDesk I worked as a Dish Network Rep. here in Argentina for the States and personal translator/secretary for my employer who handled these US Dish Network Accounts for 5 years. I also worked as a law firm secretary, I'm a Law student and I'm working to obtain my Juris Doctor. My native tongue is Spanish, however, I was raised up in Columbus, Ohio so my English is fluent and I'd be more than happy to offer a voice call demonstration on Skype or any other available voice call service to verify my pronunciation and common knowledge of both languages. I have taken the Spanish- English Translation tests here on oDesk and I'm in the TOP 10% of test takers. I'm very responsible with due dates and easy to get a hold of online if anything should come up. I'm in the -3 GMT Time zone and available during US office hours. Well, that's about it! Feel free to browse around my profile or get in touch with me - I'm a proud 5 star contractor! Hope to work with you soon!

    Associated with: InfinitColibri Agency

    $21.11 /hr
    2,812 hours
    5.00