Salesforce.com Implementation Expert
7+ years experienced analyst & implementation expert focusing on Salesforce.com enhancement, implementation, custom app development, database management, data migration & data analytics integration with Business Intelligence tools (Tableau).
Implemented multiple projects based on Sales cloud, Marketing cloud, Pardot & Service Cloud, Analytics Force (Waves Analytics) platform. Remarkable experience in configuring integrated applications with salesforce conga composer, docusign, tableau etc. Implementations accomplished for industries Business Consulting, Manufacturing, Staffing services, Real Estate, Supply chain management.
Service can be availed for :
Customization and Configuration of Sales, Service and Marketing
Testing - UAT etc
Administrator and End user Training
1) Data security configuration (Sharing rules, profiles, roles & hierarchy)
# Setting up custom & standard object sharing rules,
# Making your data secure and private, configuring OWD (Organization Wide Defaults)
# Setting up user profiles & roles hierarchy
2) Enhancements for current implementation if facing adoption issues.
# Creating custom objects and relationships
# Creating custom fields & validation
# Business process automation, automating your business process using workflow engine, approval processes, process builder and visual flows.
# Configuring users & system properties
# User training & materials.
# Data loader jobs ( Import & Export )
3) Reports & Dashboards creation, standardization of reporting structure
# Setting up company dashboards & reports
# Automating weekly, monthly, yearly reports.
# Sales cloud, market cloud & services clouds reports
# Dynamic dashboards creation
# Salesforce analytics force platform configuration (Waves Analytics)
4) New system implementation, (Sales, Marketing, Service cloud & force.com platform)
# Setting up organization,
# user creation and securities
# Console development
# Custom app development
# Desktop & Email integration, (Ms Excel, Word & Outlook)
# Configuring standard applications according to user needs