Sales & Customer Service Experienced, Team & Time Management Junkie
I have been working in the call center industry for almost 4 years now and have been in a position mostly for sales. I am currently working for a UK online-based real estate company mainly for customer service handling chat and email. I also do various admin tasks for the company and work closely with the CEO. My previous work experiences have been working for a leading cable company in the US, a popular and top-rated phone system provider for small and medium-sized businesses. I have also worked under the fields of real estate and worked for an Ayala company named AvidaLand here in Manila, Philippines which ranks as one of the major real estate moguls in the country. I also tried the marketing field working for a software development company that offers POS solutions to customers that are mostly from the state of California and did blog postings, make KB's, make demo-videos and voice-overs, send out email marketing blasts to customers using MailChimp and many more. I also tried my hand at english tutoring and home schooling japanese and korean people. Basically, my skill set covers phone and chat support whether sales or regular customer service. Back office work and other administrative tasks.
I have found out, over the past years or so working for the BPO industry, that I am very flexible. Whatever field I am being put in, I can work my best as long as I am trained well and know I am very comfortable with my environment. I tend to love what I do. I am very hardworking and will strive more especially with the right motivation. I am very straight-forward and believe that I would rather ask questions than assume to avoid any errors. In truth, I know that I have a lot to look forward to and learn, but with the right training and people to work with, I may be just the right one for the job.