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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


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Time needed to complete a Technical Documentation project on Upwork.

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Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Aliaa B.

Aliaa B.

Software Developer and Technical Writer

Ireland - Tests: 3 - Portfolio: 5

I am a software engineer with over four years experience in complete software development life cycle. I gained experience in development using numerous programming languages, including Java, C#, and C++. Additionally, I acquired solid experience in development using different platforms, such as Eclipse, JBuilder, NetBeans, and Microsoft Visual Studio .Net. Additionally, I have a very good experience in writing/editing technical IT content and writing scientific papers, presentations, and software manuals/documentation. I intend to utilize my experience in handling large assignments with ability to deliver outcome within the deadline. I am looking forward to serve an esteemed client with my dedication & extensive experience.

97% Job Success
$16.67 /hr
3,737 hours

Kenneth Jackson

Kenneth Jackson

Mr Kenneth David Jackson

Australia - Tests: 1

Software Test/QA analyst SDLC expert Systems Administrator of UNIX and VAX/VMS systems Installation setup and management(e.g. educational support and mining) Developer of Technical (Engineering) Software (e.g. Finite Element Analysis Apps.) Experience on several large formal military projects Transaction Processing Systems: Command & Control, Totalisator (pari-mutuel) Experience in data security Can write specifications to ISO9001 standard

$25.00 /hr
870 hours

Mahesh R.

Mahesh R.

Project Manager, Business/Technical Analyst with 6+ year of Experience

India - Tests: 11 - Portfolio: 2

***100 Odesk hours in first 2 months*** It is easy to develop a software when you know precisely what to build and how to build. A structured documented method of entire SDLC can reduce a person's effort to a great extent and help in builduing a solid and stable software. According to statistics, following are the benefits of clear software requirements: ► Reduces cost as much as 60% on time and budget. ► 3 times less project failures. ► Reduces 70% to 85% of the rework costs. ► Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements. ► If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released. Objective: To produce a properly sturctured requirement for my employer which can help reduce the efforts and amounts needed to develop the entire software. Summary: Business Analyst/Requirement Analyst/Technical Analyst with total experience of 6+ years. Professional strengths: ► Possess good oral and written communication skills ► Possess worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ► Have experience in interacting directly with key business users and geographically dispersed stakeholders ► Extract, analyze and understand business requirements, gap analysis between goals and existing business processes ► Experienced in logical and use-case modeling ► Experienced in business modeling ► GUI wire framing ► Experienced in creating excellent documentation on business and functional requirements ► Experienced to act as a bridge between customer and implementation team ► Experienced in performing functional verification of requirements before customer delivery. ► Well organized and structured ► Quick learner, analytical mind ► Have good trouble shooting skill ► Experienced working in multiple time zones ► Extensively experienced in working from home office remotely for almost 4+ years with no monitoring ► Specialized in eliciting business and functional requirements with out a single voice call with clients. Technical Skills: ► Possess knowledge of UML, Waterfall and Agile ► Familiar with programming Pro *C, C, PL/SQL, SHELLSCRIPT, UNIX, HTML, PHP, CSS, JAVASCRIPT. ► Familiar with Microsoft Office (Visio, Excel, Outlook, PowerPoint and Word) ► Have knowledge on SQL and databases ► Familiar with Filezilla, Borland Together, Tortoise SVN, GENEVA, IRB. Specific Domain Skills: ► Insurance ► Admin & Billing ► Healthcare ► Telecom ► E-commerce ► Mobile (Iphone, Android, Corona) Do you have an idea for a business system, and need a business analyst who is good in communication? I can help you realize it using following services: Primary Services: Initiation Phase ► Interact with business stakeholders ► Elicit and gather business requirement through one to one discussions or JRD's ► Document business requirements (BRD)/ Project vision document Analysis Phase ► High level wireframing ► Translate business requirements into functional specs ► Use case analysis using UML, use case diagrams ► Document software functional requirements specifications (SRS) Design Phase ► Class diagrams ► Use case diagrams ► System interaction diagrams ► Sequence diagrams Secondary Services: Design and Testing Phases ► Functional Testing/ requirements verification ► Usability testing ► UAT (User Acceptance Testing) My profile suits for analysis and design phases of SDLC for following roles: ► Technical Business Analyst ► Requirements Analyst ► IT Business Analyst

79% Job Success
$33.33 /hr
124 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Sudipta Choudhury

Sudipta Choudhury

PMP, ITIL, Cloud Certified, Inbound Cert ,Technical / Business Writer

India - Tests: 9 - Portfolio: 2

I have multifaceted experience of 16 years with Information Technology clients, and 8 years with non-IT companies; covering a wide range of domains: hitech manufacturing, media, telecom, finance, taxation, healthcare, intelligent transportation, telecom, power, retail /distribution. My key competencies are: - Project and Program Management. - Technical article, blog and content delivery; requirement specification, design, user guide and manual; test case and plan; news item and opinionated writing. - Proposal and bid management; marketing collateral, go-to-market strategy, business planning & management. - Process documentation / standards: CMMI, ISO-27001, SSAE-16, proprietary standards of leading software companies. - Product development, delivery management and practice development. My projects have won a number of awards, such as "Global Best of the Best Award" from one US Based Auto Giant. I have worked for a range of clients on a full time basis from startups to very large MNCs across North America, Europe, Asia and Africa. My paper on Project Management was published in the International Project Management Conference held in Bangalore. By education, I am a Graduate Engineer, MBA from highly reputed institutes, PMP, ITIL and Cloud certified.

$27.78 /hr
17 hours

Dr. Manisha Rastogi

Dr. Manisha Rastogi

Expert researchers in field of scientific writing

India - Portfolio: 1

We are full time professionals with research experience of ten years in field of life science with specialization in writing and editing - research papers, thesis, proposals, books, healthcare websites content, student's assignment, medical write ups etc. We have several national and international publications in peered journals out of our research work and done volunteer review for various medical press. We are motivated to use our technical skills for providing integrated solutions to our prospective clients.

$10.00 /hr
0 hours

Anamika Chowdhury

Anamika Chowdhury Agency Contractor

10+ Years Experience in Manual Testing

India - Tests: 5

I have a vast experience in testing domain. I have worked with many MNC companies as tester and later as Test lead. I have testing experience in Web Applications, desktop applications, websites, Android and IPhone applications and websites. Also, in documentation process, I have worked on preparing Test cases, Test plans, strategy documents, Defects reports, project reports etc. I have worked on many websites QA projects as tester and have performed Multi browser and Multi OS testing techniques. Some Projects I have worked on: Social Media website project (YTK): I have worked on this website testing phase. This website is a social media website having many of the Facebook features. In this website, multi OS and numti brower testing has been done in each sprint/release. Kittco Website app: I have worked for Kittco website testing also. multi OS and numti brower testing has been done in each sprint/release. Quark Express: Quark express product and its website has been tested by me also. Many CRM and online shopping websites has been tested by me. Many testing types has been performed on them including payment methods like Paypal

Associated with: ANA Solutions

$5.56 /hr
6 hours

April Abigail Embuscado

April Abigail Embuscado

Senior Technical Project Manager

Philippines - Portfolio: 1

• Leads and manages contact center technology projects. • Works with resources and resources managers to identify issues, roadblocks and facilitate solutions. • Responsible in creating the plan for the Finances of the Project, in terms of purchasing the Technical/Hardware equipment that needed for the project. • Keep track of the Financials budget of the project • Keep track of the Project status and day to day activity. • Serve the client's overall day-to-day primary contact and is responsible in keeping both client and Internal Management team up to date on project activity status. • Manages the deployment schedule for client infrastructure builds and changes and uses input from Technology Managers. • Oversees the management timelines and milestones for a variety of projects, acting as the primary Technical contact for both internal and external customers. • Proven ability to effectively facilitate meetings. • Accountable for success of project being managed. • Lead large project teams, consisting of highly technical resources from multiple IT disciplines and functional areas. Previous IT Role  SITE TECHNOLOGY LEAD • Responsible in handling the 3 Sites of Teletech o IT Infrastructure and Desktop Support • Oversee and support Trouble Ticket activity and work orders as required. • Proactvely recognize technical issues affecting the agent or call center production and recommend an effective solution • Communicate with Technology Account Managers for new application deployments and roll out • Responsible in maintaintaining the Active Directory for adding users security policy, moving to users and computers to different OUs. • Enforce the implementation of Teletech IT Security and Policies across the Site • Responsible in managing the Cisco Call Manager Console – for configuring Cisco Hardphones and Softphone for new and existing user. • Create and maintained the infrastructure documentation including • Data Port Mapping (cabling connections and configurations), • Percentage of Patch and AV Compliant • Physical inventory of the hardware and peripherals at the site. • FAC inventory and Cisco Phone Extensions • Meet and or exceed all support, personal and team specific goals, objectives and SLA for the recorded support request • Keeps, maintains and update the Desktop image of each account for deployment purposes. • For Change Management work: Responsible in raising and approving CMR request - for any deployment of new tools, applications, re-imaging stations and Seat Movement activity. • For Problem Management work: Assist the Problem Mngt team in investigating any IT Issues happen on site. Also, Site IT Team helps in resolving and studying any major issues happen on site. • Updating their profiles and evaluating their Mid Year and Annual Performance Assessments.  Project Management: Proactively engaging and managing project roll out completion in a Site IT perspective and able to achieve the target in timely manner. Here are the lists of the Projects completed for the Year of 2013 Two Ecomm Build Out and Roxas Restack Project – these projects has 3 phases. Phase 1 – Training Room Reconfiguration (Roxas) – completed last May 2013 Phase 2 – EComm Site Build Out – completed last September 2013 Phase 3 – Migration of Programs to EComm & Roxas Restack/Reconfiguration – completed last December 28th 2013. Below are the phases of the projects Aseana Build Out Completion – This is the 3rd site of Roxas Site. This project includes the migration of Blue Shield of California to this new site. With just a span of 2 weeks preparation, we managed to complete the PC deployment and configuration on time. Full migration of BSC in Aseana site were completed last 12/9 was a success, with no major issues and concerns.

$44.44 /hr
0 hours

Geoffory C.

Geoffory C.

Business and Technology Executive and Consultant

United States - Tests: 8 - Portfolio: 8

To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

100% Job Success
$55.56 /hr
4,823 hours