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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.

44

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: September 1, 2015

Popular Technical Documentation Searches

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  1. Charudatta M.

    Charudatta M. Agency Contractor

    Brainbench Certified Technical Writer/ Documentation Expert

    India - Tests: 9 - Portfolio: 14

    Over the last 13 years, I created various user guides, administration guides, reference guides, troubleshooting guides, installation manuals, and Web help systems for a various engineering and software products and projects. My core competency lies in managing end-to-end documentation for software projects. But, I also work on improving and maintaining the existing documentation or create printed guides for a product. After working on different documentation projects, I developed professional expertise in using various documentation tools, such as Confluence, HelpGizmo, Wordpress, Help & Manual, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, MS Office, and technologies, such as single sourcing, DITA, and content management system. In addition to documentation tools, I have good understanding of the software languages, such as C/C++, Java, PHP, CSS, HTML, and databases, such as MS Access, MY SQL, and so on. I am seeking opportunities to develop documentation from the ground up for your business.

    Associated with: Charudatta M.

    $20.00 /hr
    1,942 hours
    4.91
  2. Aliaa B.

    Aliaa B.

    Software Developer and Technical Writer

    Ireland - Tests: 3 - Portfolio: 5

    I am a software engineer with over four years experience in complete software development life cycle. I gained experience in development using numerous programming languages, including Java, C#, and C++. Additionally, I acquired solid experience in development using different platforms, such as Eclipse, JBuilder, NetBeans, and Microsoft Visual Studio .Net. Additionally, I have a very good experience in writing/editing technical IT content and writing scientific papers, presentations, and software manuals/documentation. I intend to utilize my experience in handling large assignments with ability to deliver outcome within the deadline. I am looking forward to serve an esteemed client with my dedication & extensive experience.

    $16.67 /hr
    3,688 hours
    5.00
  3. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  4. Vlassis Valatas

    Vlassis Valatas

    Electrical Engineer

    Greece - Tests: 3

    I have over 15 years of experience working in sales, technical and purchasing departments as a technical advisor/consultant, buyer and later as a purchasing manager. Since 2006 I am offering the same services as an independent contractor. All these years I have learned to be flexible and to adapt to the needs of the company that I'm working for. I can provide a variety of services including but not limited to market research (either from buyer or seller perspective), negotiation, preparation and analysis of related reports, dealing with international clients or suppliers, technical consultancy, translation or copywriting of technical documents, manuals and user guides.

    $15.00 /hr
    4,053 hours
    5.00
  5. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  6. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  7. Jobin J.

    Jobin J.

    Documentation specialist / Technical Writer

    India - Tests: 4 - Portfolio: 5

    My name is Jobin Jose. I have 11 years of successful experience in technical writing and Content Development. I work on an array of writing jobs* which include: • User manual, • Online Help System, • Procedure Manual, • Policy Guide, • Admin Manual, • Process Demo, • Technical documentation, • API documentation, • Use case, • White paper, • Quick Reference Guide, • How to, • FAQ, • Market Research Report, • Business Analysis, • Business Plan, • Functional Spec, • System Requirement Specification (SRS), • Web Content, • Blogs, • Academic Papers, • Business Proposals, • Grant Proposals, • News Stories, • Press releases • Website Analysis and SEO strategy report or any other documents come in between. In short, I offer you quality technical documents, content, and market research which are strictly adhere to time and budget. (*Please review my profile and portfolio. More samples can be provided upon request).

    $18.00 /hr
    2,642 hours
    4.97
  8. Kiran M.

    Kiran M.

    C#, WinForms, WPF Application Developer and XAML Design Expert

    Pakistan - Tests: 3 - Portfolio: 15

    ★ 3+ yrs of software design, development, and configuration experience ★ C#, VB.NET(3.5, 4.0, 4.5), WPF, MVVM, Web, Windows Services ★ ADO.NET, Entity Framework, LINQ, 3-tier,n-tier, Winforms desktop applications ★ ASP.NET web apps, Silverlight ,Telerik & DevXpress. I have worked with .NET (C#, VB.NET) and databases such as SQL Server 2008/2012, MySQL 5, SQLLite and Oracle 9i. I have complete command over Microsoft Office Tools. I have extensive experience with 3rd party APIs such as 1. Twitter API 2. Google API 3. Code Reason Reports 4. EDD (Easy Digital Downloads) Licensing integration. 5. Telerik Rad Controls for ASP.NET AJAX 6. Telerik RAD Controls for WPF (Windows Presentation Foundation) 7. Telerik RAD Controls for Winforms 8. DevXpress/DExperience for Web and Winforms 9. Krypton Toolkit 10. Microsoft Excel Interop and Microsoft Word Interop 11. Microsoft SQL Server 2000/2005/2008/2008 R2 12. Microsoft SQL Server Compact 3.5 & 4.0 13. Windows Communication Foundation (WCF Services) 14. Microsoft Entity Framework 4.x/ADO.NET Entity Framework 15. LINQ to Entities, LINQ to SQL, LINQ to objects 16. Telerik OpenAcces ORM (Database First, Model First) 17. Windows Presentation Foundation (WPF) and MVVM 18. Login Authentication/Encryption I have worked with enterprise grade software systems that are composed of multiple tiers and multiple layers, distributed client-server applications. I have also performed configuration and build management using Advanced Installer. I have participated in projects as project member while being in part of each stage from requirements gathering to system design, development, integration & quality assurance to deliver functional, usable and quality products. I have worked with lead developers and helped them define processes for maintaining quality of code, over life cycle of application development and have been a guiding mentor to my colleagues utilizing my experience in software development and best practices.

    $31.44 /hr
    1,465 hours
    4.85
  9. Juan Lebrijo

    Juan Lebrijo Agency Contractor

    Ruby on Rails Developer (and DevOps)

    Spain - Tests: 4 - Portfolio: 11

    What I do best (my favorite tasks): * Backend developer with Ruby on Rails and PostgreSQL * Front end development with HTML, CSS (HAML/SLIM and SCSS/SASS), Javascript (Jquery, AngularJS, NodeJS ...) * Expert in DevOps high availability, scalable, zero downtime deployment with: Ubuntu / Docker / Chef / Capistrano stack. NewRelic for monitoring. * Expert in payment gateways: Braintree (my favorite), Stripe and Paypal. * TDD and BDD: Rspec and Capybara are my favorite frameworks * Continuous Integration/Deployment with Jenkins

    Groups: Corona Labs, Engine Yard Ruby on Rails Professionals Network

    Associated with: Lebrijo.com

    $60.00 /hr
    2,800 hours
    4.97
  10. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Industrial Engineer | Operations Manager

    United States - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $36.67 /hr
    3,496 hours
    4.95