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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Viktoria A

    Viktoria A

    Technical Support

    Russia - Last active: 23 days ago - Tests: 7

    I have 3 years of experience working as a Linux Administrator where I gained extensive knowledge in this field. I am familiar with installation, configuration, patching and upgrading systems. I worked mostly with CentOS but also with Ubuntu, Debian and FreeBSD. In the last 3 years I installed and managed servers and services like Apache/Nginx/lighttpd, MySQL, Postfix/sendmail/exim/dovecot/courier, DNS servers, squid and a lot more. I can install, configure and maintain any piece of software you need.

    $7.00 /hr
    0 hours
    0.00
  2. Norman Villaresto

    Norman Villaresto

    Technical Support/IT ServiceHeldesk

    Philippines - Last active: 8 days ago - Tests: 2

    I've been in BPO industry, specifically in technical account and currently looking for jobs which is related with my current field. I have an extensive knowledge in PC hardware and software, networking basics, as well as configuring Windows server, mail server (MS Exchange), and Active Directory. I'm flexible, hardworking and fast learner. I can also work in a fast paced industry and can work with minimum supervision. My work is my passion and I always give out the best in me on my work.

    $4.44 /hr
    234 hours
    5.00
  3. Arthur Dominic Alcantara

    Arthur Dominic Alcantara

    Technical Support Representative

    Philippines - Last active: 2 days ago - Tests: 2

    I am a former Technical Support Representative,known for having great technical skills, a wide range of knowledge when it comes to technology, and has a never ending thirst for success. I did work for a Telecommunication Company before, Fixing TV, phones, internet connectivity, programming email software, and pocket gadget is nature of my occupation. Technology is basically my life. I am always updated when it comes to latest software and hardware. I am looking for an opportunity to share my talents and skill.and widen my horizons when it comes to technical support,

    $3.00 /hr
    0 hours
    0.00
  4. Morris Gad

    Morris Gad

    Technical support enginner

    Kenya - Last active: 1 day ago - Tests: 4

    I am an honest and humble gentleman who takes responsibility for all my actions. I have a high degree of adaptability and compatibility which helps me get along with others be it in the workplace or social circles. Am very patient and this helps when dealing with diverse clientele and to add to that am loyal to my colleagues, friends and loved ones I am a self-starter individual with over 12 years hands-on technical experience and Proficiency in: - Network systems & equipment (installation, configuration & Support - Microsoft products (operating systems & applications) - Personal computers ( with adept knowledge in all leading brands) - UPS systems ( both backup and clean power environments) - Help desk support ( for both remote and onsite clients) - Internet ( installation, configuration & support) - CCTV and security systems - Communication skills (excellent in English & Swahili) - Typing skills I also have vast experience and skills in management

    $6.67 /hr
    0 hours
    0.00
  5. Philip Donachie

    Philip Donachie

    Quality Assurance / Technical Support

    New Zealand - Last active: 24 days ago - Portfolio: 2

    Bachelor's degree in Computer Science (Artificial Intelligence) BSc Hons, Essex University, UK 4 years hands-on experience in Information Technology sector with strong emphasis on Software Quality technical support Extensive experience in functional, system integration, performance, release, regression, usability testing Implementation of test automation using in-house and of-the-shelf automation tools Web testing of intranet/Internet sites, Web 2.0 applications and cross-browser testing Compatibility testing hardware devices including physical/virtual PCs, Android, iPhone/iPad platforms Isolating, replicating, and reporting defects into bug tracking systems Tracking progress of project changes and user stories and providing QA updates Writing test reports, status updates and providing full support and visibility of testing process to stakeholders Industry exposure across banking, e-commerce, GIS Geographical Information Systems, travel, manufacturing, education & private sectors Testing and supporting applications across banking, E-commerce, travel, manufacturing, not-for-profit, government and GIS sectors

    $25.00 /hr
    0 hours
    0.00
  6. Starlin Almonte Peralta

    Starlin Almonte Peralta

    IT Technical Support

    Dominican Republic - Last active: 12/24/2014 - Tests: 2

    Over the last 4 Years, I've been working as an IT Technical Support, on Windows - Mac based equipment. Configuring computers, networks (And all equipment related like shares, printers, etc.) and troubleshooting Software - OS issues. I am a Microsoft Certified Professional (Currently working on get my Microsoft Certified Solutions Associate on Windows Server 2012). If you got a problem, then I probably got a solution for it.

    $17.00 /hr
    0 hours
    0.00
  7. Gregory Lamarche

    Gregory Lamarche

    Technical Support Guru

    Canada - Last active: 05/10/2014 - Tests: 5

    Over the last 10 years I have been doing work in a call center environment. I have mainly worked in Technical Support, with a great aptitude for finding resolutions for issues that were deemed as unrepairable. I have done customer service, sales and billing. Since with all type of contact centers use some of CRM. I have a lot of experience in doing tedious types of data entry. I have a great attention for detail and verifying that everything is inputted correctly.

    $14.44 /hr
    168 hours
    0.00
  8. Julio Paulo Andal

    Julio Paulo Andal

    Technical/Customer Support Representative

    Philippines - Last active: 3 months ago - Tests: 5

    With almost four years of experience in the Call Center Industry where I was mostly involved in a team handling technical support. I am self-motivated and passionate about quality and excellence. Possess excellent written and verbal communication skills with the ability to interface at all levels and have the willingness and initiative to learn and explore new technologies. I am eager for any opportunity to expand my craft as a professional. I am able to meet business requirements with limited supervision and can work well independently or as a part of a team. Have strong troubleshooting, resolution, organizational skills. SKILLS PROFILE SUMMARY Proficient in Internet Connection (wireless and wired), TV connections Microsoft Office 2003-Present, Microsoft Windows Operating System Knowledgeable on Adobe Photoshop, and Symantec PC Anywhere Introduction to JAVA and computer networking PROFESSIONAL EXPERIENCE November 2007 - October 2008 September 2009 - December 2009 Technical Support Representative SPI Global (former ePLDT Ventus) Clients: Philips Consumer Products United Bank of Switzerland (Brokers) DISH Network (Satellite TV Provider) August 2010 - August 2011 Technical Support Representative Teleperformance Clients: AT&T Uverse (Internet +TV+Phone service provider) As a Technical Support Representative: • Responsible for providing Internet, TV, and/or Telephone technical support and excellent customer service solutions to users. • Resolve customers support issues and provide customer with a solution, via troubleshooting techniques. • Provide customers their personal account information pertaining to bills and privileges and promotions. October 2011 – October 2013 Technical Support Representative VXI Global Clients: AT&T Uverse (Internet +TV+Phone service provider) As a Technical Support Representative: • Responsible for providing Internet, TV, and/or Telephone technical support and excellent customer service solutions to users. • Resolve customers support issues and provide customer with a solution, via troubleshooting techniques. • Provide customers their personal account information pertaining to bills and privileges and promotions. • A 2nd level of support for Uverse, handles all service issues staying with Uverse scope of support, that 1st level are unable to.

    $5.56 /hr
    1,403 hours
    3.82