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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
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  1. Nicola Ellison

    Nicola Ellison

    World class customer service and administrative assistance.

    Jamaica - Last active: 1 day ago - Tests: 10 - Portfolio: 1

    I believe it is important for persons in leadership positions to encourage an environment where team work is emphasized and each individual understands they have an important role to play. I have over 5 years experience as an administrative assistant, resulting in my strong communications skills. I am comfortable working independently or with a team. My greatest strength is my ability to work with different people, because I enjoy learning from everyone. My greatest weakness is I may at times I spend more time than necessary on a task, working on perfection. My achievements and qualifications are listed below: a) Competent and certified in Microsoft office suite b) Experienced in providing information to customers via phone, email or chat c) I have passes in English language, Mathematics, Principles of Business and Accounts

    $11.11 /hr
    826 hours
    4.97
  2. Velber B.

    Velber B.

    Content Master Supervisor | Admin Support | Proj Mgr | LinkedIn Expert

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 3

    I have done several jobs in the past and at present which includes Social Media Management and Internet Marketing, Stock Market Lead Generation, Technical and Customer Support, Data Entry and Webscraping, and Virtual Assistance. My expertise are on Lead Generation in Forex Trading and Stock Market Exchange, Social Media Marketing, Data Entry - Lead Generation, Virtual Assistance, Personal Assistance, Technical Support and Customer Support. I look forward to expand my expertise, learn more new-skills and be part of a dynamic team and/or company. "It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money — that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot — it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." ~ John Ruskin

    $11.11 /hr
    5,789 hours
    4.97
  3. Jan M.

    Jan M.

    Experienced Translator, Customer Service Rockstar skilled in IT

    Czech Republic - Last active: 1 day ago - Tests: 7 - Portfolio: 1

    Motivated multilingual, Customer Service Rockstar with strong skills in translations and IT. Ability to organize and schedule workload and meet deadlines. Reliable and co-operative individual, also works well as a team member. Flexible, independent, multitasker, outgoing, proactive, friendly, open-minded and reliable person who enjoys new challenges and experiences in life. My services: Translation/Proofreading: - Website localization - Business documents and letters - Marketing and advertising materials - Theatre plays, Scripts, Subtitles Customer Service/Support IT Support Call Agent Service Virtual Assistant

    $13.32 /hr
    2,892 hours
    4.89
  4. Sorbipher M.

    Sorbipher M.

    PA/VA/Tech Support/Customer Service/Researcher/Documentator/

    Philippines - Last active: 1 day ago - Tests: 12

    Over the last 6 years, I've been through some of the call centers and became Technical and Customer Service Representative. I had a job being a System Documentator Analyst in which we create a system for point of sales, websites etc. that needs documentations. I am seeking opportunities that will enhance and improve my skills as a technical person or as a customer support. I want to explore things in my field of interest; anything about computer technologies. My profile speaks for me. Looking for long term full time opportunity.

    $7.78 /hr
    3,181 hours
    5.00
  5. Nasif R.

    Nasif R.

    Graphic Designer

    United Arab Emirates - Last active: 3 days ago - Tests: 10 - Portfolio: 6

    IT Executive with more than 5 Years Experience in Customer IT Support ,and Graphics Designing. worked in a challenging environment handling customers troubleshooting PCs,networks ,etc and my work involved hands on approach like Solving problem, giving solution for customer issues , Solving problem with network,PCs etc. 1 Self motivated, committed & result oriented. 2 Ability to determine priorities & achieve scheduled deadlines. 3 Hard working. Skills 1. Graphic Designing.(Flyer, Icon design, Banners, 3D Modeling,e-ads,etc( 2. Adobe Photoshop. 3. Adobe Premiere. 4. 3Ds Max 5. Technical Customer Support  6. Installing and Configuring Windows Server 2012 7. Operating Systems installation, updating and troubleshooting (Windows 7 / Vista / Xp /Windows Server 2012) 8. LAN Maintenance, monitoring & troubleshooting 9. CCTV Security Camera Configuration and Troubleshooting 10. Virtualization with V-Mware and Hyper-V 11. Active Directory Domain Services 12. User support and complaint handling on hardware and software issues 13. Assisting users in person, via phone and electronically 14. Diagnose and resolve technical hardware and software issues 15. Proven team player and independent worker  Proven ability to prioritise and work to deadlines 16. Dedicated to professional development and ongoing training Flexible, reliable and dedicated

    $10.00 /hr
    936 hours
    5.00
  6. Melani Claveria

    Melani Claveria

    Microsoft Expert

    Philippines - Last active: 1 day ago - Tests: 14

    I have been in the BPO industry for the last 6 years, and I have developed different skills that would help me with my career growth, such as in-depth knowledge in using Word processor, Excel, online research, data entry, excellent customer service and technical knowledge for both laptop and desktops. I am seeking opportunities to apply and enhance my knowledge and possibly acquire more skills. In addition to this, I am a Microsoft certified technician, and have been a chat support for Microsoft for almost a year. I gain in depth knowledge in both Windows and Office software which can definitely help my career growth.

    $4.50 /hr
    2,535 hours
    4.73
  7. Renee Lei Arcagua

    Renee Lei Arcagua

    Quality Assurance Analyst

    Philippines - Last active: 22 days ago - Tests: 1

    Obtain a position where I can maximize my management skills, quality assurance, program development, and training experience. I am a very skillful person and I am capable of adjusting to new information that I have to learn quickly. I have always been a team player knowing for a fact that a team is what makes a business excel. I take criticisms with pleasure and make sure that I learn from those comments for me to improve what I am currently contributing to a company.

    $4.44 /hr
    23 hours
    4.42
  8. Susan Sullivan

    Susan Sullivan

    Virtual Assistant

    United States - Last active: 20 days ago - Tests: 12 - Portfolio: 3

    I have an A.S. in Business Management. I am certified in Windows XP, Certiport Internet and Computing Core Certification, certifications in Microsoft Office 2007 (Word, Excel, Power point, and Outlook), as well as a Microsoft Office 2007 Master Certificate. Additionally, a certification for a PBX Operator/ Front Desk, and I have taken an entrepreneur course, through the Tucson Hispanic Chamber of Commerce, and have received a certificate for it. I can type averagely at 75 WPM @ 100% accuracy and ten-key averagely at about 15000 KSPH.

    $8.89 /hr
    146 hours
    4.13
  9. Frances Marianne Corpuz

    Frances Marianne Corpuz

    Customer Service Representative, Data Entry Specialist, VA

    Philippines - Last active: 2 days ago - Tests: 8 - Portfolio: 4

    My goal is to be able to provide assistance in the customer service line of work, and efficient data entry services. I have been working for the call center industry for over 4 years now, supporting both customer service and technical needs of customers who are mainly based in the United States. I am confident in my customer service skills, as well as my data entry skills. Working in a call center environment not only demands one to be on the phone assisting subscribers who are calling, it also requires a certain degree of multitasking making sure that you wouldn't lose your focus at all times; this skill I am most confident about.

    $4.44 /hr
    1,318 hours
    4.06
  10. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Last active: 1 day ago - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $16.67 /hr
    5,679 hours
    4.68