Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 144 Technical Support projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
Clear all filters

Caesar Lantin

Caesar Lantin

Customer / Technical Support Specialist | Data Entry

Philippines - Tests: 12

Caesar V. Lantin started his career in the BPO industry wayback 2014. His first job in the call center industry was with Convergys Philippines hand customer service and billing inquiry. That was the start of his continuous career till 2014 of December. He decided that' it's time to switch to homebased for some many reasons. Caesar worked for more than 6 years in technical support and more than 6 years in customer service. He is happy to say that that the experienced he gained from his previous employment will definitely be an advantage on his part in gaining trust and confidence from clients who are looking for virtual assistant. He believes that working in a fast paced environment had been a day to day task so meeting deadlines is definitely not an issue for him. He is someone who can follow instructions very easily. He can work with minimal supervision as he had demonstrated from his previous employment. Caesar did not finish his course in college due to financial crisis but that did not stop him from pursuing his dreams and be a specialist in his own rights. As a person, He is very hardworking individual; He can work with large groups, He is cooperative and craving to learn a lot. He is highly committed, tenacious and a resilient person who is able to understand quickly a client's need and be able to organize, company's resources to satisfy the requirements. He is a person who is open to challenges that will test his ability. He has a reputation of being a fast learner, someone who is dependable, organize and most of all, He is computer savvy. Caesar is in serious pursuit of finding a job as an enthusiastic applicant. He has long prepared himself for a career as a virtual assistant, customer service and technical support. His career objective has always been linked to stable institutions with progressive orientation towards specific approach. This is the most compelling reason for his desire to apply and be a part a company that will trust his abilities and skills. Recording Links: Vacaroo: Dropbox:

92% Job Success
$5.00 /hr
1,198 hours

John Michael Manalo

John Michael Manalo

Experienced Customer Service and Technical Support Representative

Philippines - Tests: 4

I have been working in the BPO industry for 5 years where I was able to handle multiple accounts related to but not limited to the following: Telco Billing and Customer Relations Cable/DSL Internet Troubleshooting Email and Chat Support Web Advertising Data Processing Web Research Outbound Sales My time is very flexible where I am willing to work at any given time zone, weekdays, weekends and holidays. Please feel free to ask me additional information and reference.

$3.00 /hr
0 hours

Alyssa Marie Gascon

Alyssa Marie Gascon

Experienced Technical Support/Customer Service Representative

Philippines - Tests: 4

I was a Technical Support/Customer Service Representative of a known Antivirus Software, and I was trained by a known BPO Company in the Philippines. In addition to my experience, I worked as an Online English Tutor for Chinese Students. I can provide quality service through e-mail, and phone support. I am competent enough to delight your customers since I am well-trained with Integrity, and high standards of providing quality Customer Service. I am a part-time freelancer, and can work for US, EMEA, and APAC business hours.

$4.00 /hr
2 hours

Marcos M.

Marcos M.

Technical Support, System Administrator, VBA Developer

Philippines - Tests: 1

System administrator, Technical Support, VBA Developer I have more than 10 years experience in Information Technology field. Network and System Administration - Multi-platform system environment (Windows, Linux/Unix) - Active Directory - Mail Servers (Exchange, Domino) - Virtualization (VMWare, VirtualBox, KVM) - Google Apps, Office 365 - Software deployment and patch management (LANDESK, SMS, WSUS) - Mobile Infrastructure/BYOD (SAP Afaria, Notes Traveler, BES ) - Storage Management (HP, IBM, DELL, NetApps products) - System backup and restore / Disaster recovery planning - Capacity planning/growth management - LAN/WAN infrastructure support and administration - Structured Cabling - Design/Configuration/Installation/administration of Routers, Switches and Firewall appliances - LAN/WAN traffic optimization (Riverbed) - Administration of VPN gateway, Radius Server, iPass - DNS/DHCP infrastructure administration (VitalQIP) - WLAN infrastructure administration - Support database software - Performance monitoring - System integration and migration - Change management - Day-to-day operational administration Technical Support/Service Desk/Customer Support - Extensive technical support experience of various end-user operating systems (Windows XP, 2000, Vista, 7, 8, 10, Linux). - Troubleshooting and repair of computer hardware (laptop, desktop, workstation and servers). - Core business application support (Microsoft Office applications, Outlook, Lotus Notes, SAP). - Engineering tools/application support (CAD/Simulation tools/software, other proprietary products). - Experience with many remote support tools from enterprise solution like LANDESK to product like TeamViewer, VNC, Dameware, Remote Desktop. - Customer Service Software (HP Service Desk, other proprietary products). - Extensive experience in support of multi-language/multi-culture environment with thousands of users in multiple locations and countries. VBA/Script Developer - Tools and application development with Visual Basic, VBA (MS Office Apps), VBScript, Python. Excellent communication skills, sharp, observant and a quick learner. It is my passion to give the best that I can to serve my clients/customers. I'm flexible with my working hours and I'm happy to work with a team if needed.

$8.30 /hr
0 hours

Alan G.

Alan G.

Experienced Customer Service Agent and Technical Support

Philippines - Tests: 2

I have 5 years of experience in Customer Service and Technical Support assisting U.S. , Asia and European customers. I worked as an Escalation Manager, Duty Manager and trained agents during transition. Loyalty, Hard work and constantly practicing self- development has always been my priority, which ultimately improves the quality of service in the organization that I worked for. I can provide e-mail, and phone support and will do everything I can to resolved customers concerns and make them happy.

$3.33 /hr
0 hours

Andrei ceasar S.

Andrei ceasar S. Agency Contractor

NetSuite Consultant / Project Manager / Trainer / Technical Support

Philippines - Tests: 9

I'm a person with great dedication to my work. My work attitude is " doing the right thing, the first time". My skills and work experience are vast, which includes Project Management, Training and Development, NetSuite implementation, Customer service and Technical support. I'm looking for projects wherein I can utilize my troubleshooting and consultancy skills. I love a challenge and can adapt easily to different working environment.

Associated with: Sigma Consultancy Services

100% Job Success
$27.78 /hr
12,522 hours

Gerick fred jj G.

Gerick fred jj G. Agency Contractor

Filmmaker/Photographer/Experienced Technical Support Agent

Philippines - Tests: 8

Ever since creating my own oDesk profile, I have improved my skills greatly in the field of computers as well as other fields of my own interest. I have graduated and am a degree holder of college level, Have greatly improved my knowledge in system networking as well as computer hardware care and maintenance. I have, in my spare time, built computers from parts along with software installation and repair. I also experienced On-the-Job Training from various establishments in the city of my residence such as the Provincial Department of Interior and Local Government and the Secretary's Office for the City Hall. I am looking forward to expand my experience in the fields of my interests. I also am experienced in: Graphic Design, Photography and Filmmaking, Networking, General Troubleshooting, Online Support Ticket Managing and Responding, Remote Troubleshooting and Network Administration. Along with a few other fields that I have picked up through my career.

Associated with: GDLT Corp.

$8.00 /hr
1,727 hours

Kenneth G.

Kenneth G. Agency Contractor

Web Hosting Technical Support, Website transfer

Philippines - Tests: 6 - Portfolio: 21

I'm an experienced web hosting technical support. I have skills and experience transferring websites from one host to another, wordpress, dns management, whm, cpanel, whmcs, livechat, salesforce, zendesk. I am knowledgeable with website transfers, dns management, domain management, wordpress management, content moderator. I am seeking more opportunities in the web hosting industry.

Associated with: Tormis

99% Job Success
$33.33 /hr
7,594 hours

Mark vincent G.

Mark vincent G.

Sales/Marketing/Customer Service/Technical Support

United Arab Emirates - Tests: 8

Sales executive and Desktop Technician from the Philippines. On the gadget side, I am attentive to details, ambitious and passionate. All of my work is delivered ahead of schedule and is crafted with the utmost quality. I build strong relationships. I am always responsive to the expressed and unexpressed wishes and needs of our clients. I am empowered to create unique, memorable and personal experiences and I understand my role in achieving the Key Success. I continuously seek opportunities to innovate and improve customer experience. I own and immediately resolve guest problems. I create a work environment of teamwork and lateral service so that the needs of our clients and each other are met. I am proud of my professional appearance, language and behavior. I protect the privacy of our clients, my fellow employees and the company's confidential information and assets. When it comes to needs of the people, I know what I am talking about. If you are looking for someone who can do action and make your company bigger than ever, I'm your man. Position utilizing Marketing Skills I have special interests in selling products and development of business firms. I have special interests in technical support, selling and maintenance of computers for customer use.

$4.44 /hr
2,760 hours

Lyla Grace Isiderio

Lyla Grace Isiderio

Experienced Customer Service Representative/Technical Support

Philippines - Tests: 5

I was a Customer Service Representative for almost 7 years, on and off. I've handled different kinds of accounts: Customer Service (telephone) on Credit Cards for an international bank, Customer Service (telephone) for a US-based mortgage company, Customer Service / Chat Support for an online auction site, Inbound Collections Representative for an Australian Telco, Technical Support for an American satellite TV provider, Technical Support for a UK-based account, and Technical Support for an American Telco. I also have experiences in upselling and outbound telemarketing, and i do have an extensive knowledge in phone ethics and e-commerce legalities and procedures.

83% Job Success
$3.00 /hr
143 hours