Technical Support Freelancers

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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

Last updated: May 1, 2015
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  1. Marc Raymond Bolongon

    Marc Raymond Bolongon

    Technical Support/ Customer Service

    Philippines - Last active: 02/14/2014

    I was working in a BPO for almost 3 years. With 1 year of Customer Service account for computers (HP) and almost 2 years of working as Technical Support Representative dealing with ADSL connection (Telstra Bigpond, Australia) and configuring wifi connections and email set-up for email clients. I used to work as well as a nurse for 2 years and a half.

    $24.44 /hr
    0 hours
  2. Joana Marie Tabil

    Joana Marie Tabil

    Technical Support Representative

    Philippines - Last active: 05/22/2014

    I worked as a Technical support representative that assist customers having problem with there internet and at the same time telephone connection, We also set appointment repair for them if ever the issue is not resolved thru hotline and if at the end of the troubleshooting we discover that the computer is the main cause of problem we also assist them in troubleshooting with there computers so they can connect thru internet again.We also upsell to upgrade there internet connection,so I also know how to assist and handle irate customers.

    $444.44 /hr
    0 hours
  3. Brian C.

    Brian C.

    Technical Support System Administrator

    United States - Last active: 06/13/2014 - Tests: 1 - Portfolio: 2

    We provide residential and small business customers affordable computers and PC repair with a 5-year warranty. After 17 years of experience in information technology, this company was started to save people money from the other overpriced custom PC building and repair websites. Our goal is to offer customers superior and honest customer service, at a fair and reasonable price. We also offer PC and Mac repair at a $75 hourly rate, but if we cannot fix it, you do not pay for it. We want our customers to be efficient and not to let lack of computer knowledge impede their judgement on choosing the right computer to get the job done.

    $66.67 /hr
    0 hours
  4. Marion Flamenco

    Marion Flamenco

    Technical support and translator

    El Salvador - Last active: 07/03/2014 - Tests: 3

    My name is Marion and I'm 25 years old. I have a very fluent level of English My native language is spanish -I have been working on the call center industry for the last 7 years. -I have never settle down for the standard and always look for ways to become a better person and improve my skills. -I've worked as a quality assurance. team manager, trainer and worked on several companies as travel agencies, phone companies and currently as a technical support.

    $6.11 /hr
    0 hours
  5. Jonathan I.

    Jonathan I.

    Technical Support Expert

    Costa Rica - Last active: 09/30/2014 - Tests: 8

    With over 18 years of experience in the I/T field, my technical and customer service, business, and language skills allow me to tackle a wide-swath of tasks with both confidence and creativity. A native of Fort Worth, Texas, I've been living in Costa Rica for the last 5 years and have become fluent in Spanish. Having the experience of providing technical support and customer service to clients that range all the way from Fortune 500 corporations to residential customers, there are no types of customer interaction that I am unfamiliar with. Technology changes at such a rapid pace that individual software packages or versions mean little to me. The largest punch that my experience provides me is the ability to roll with any situation that comes up.

    $22.00 /hr
    0 hours
  6. Nikolai Georgiev

    Nikolai Georgiev

    Technical Support Engineer

    Bulgaria - Last active: 3 months ago - Tests: 1

    Technical Support Engineer, Customer support, Helpdesk, Support over phone, email or chat, Translation from and in English and German, Technical writing, System administration , Experience with the following : Windows 7 Win 8 Win XP Win Server 2003 Win Server 2008 Win Server 2008 R2 Win Server 2012, Win Server 2012 R2 C/C++ Java MySQL Visual C Visual Basic XAMPP Notepad++ SolidWorks Microsoft Excel (expert) Microsoft Word Microsoft Access Microsoft Windows Servers Microsoft SQL Server SQL SQL Configuration Manager SQL Management Studio

    $10.00 /hr
    0 hours
  7. William Gaston

    William Gaston

    Advanced Technical Support Agent

    United States - Last active: 01/18/2014 - Tests: 1

    Over the years I have been in the technical support industry providing real time technical support for customers through phone support, Live Chat, and email ticket systems. I am proficient with web technologies such as cPanel, WHM, Linux Servers, WordPress, and various others. Also, able to multitask things such as SSH, FTP, and Code Debugging. Furthermore; I specialize in website optimization through the configuration file on an Apache web server, which is what most web hosting companies use to provide webpage request. Lastly; I am familiar with PHP, MySQL, JavaScript, HTML, Joomla, Drupal, Opencart, and Prestashop.

    $20.00 /hr
    0 hours
  8. Catia G.

    Catia G.

    Technical Support - Transcription - Translation

    Portugal - Last active: 2 months ago - Tests: 5

    These last 14 years my professional work has involved several IT areas (among others): Programming, Sys Admin (mainly Windows Server-based), Project Management and Network Security, Design and Administration. I'm a responsible, organized and expressive person. I'm also available for english audio transcription work and translations (check my portfolio for samples and oDesk test scores).

    $16.67 /hr
    0 hours
  9. Elisha Irvin

    Elisha Irvin

    Technical Support Engineer

    United States - Last active: 07/15/2014 - Tests: 5

    I am a Technical Support Engineer with expertise in system support, identifying and resolving complex problems and solution delivery. I posses a proven broad range of experience delivering customer support, class issue management, field training, and technical writing on multiple hardware and software platforms for Fortune 1000 companies, non-profits, medical practices, hospitals and myriad small business. • 15 years of Technical Experience • Experience with implementing a centralized managed support provider model for 2000+ workstations and 500+ servers across multiple client sites • Troubleshot system problems and resolved issues on 2000+ uniquely configured computers • Intimately familiar with security procedural requirements for customers who require adherence to HIPAA, SOX and PCI Compliance. • Acutely aware of the needs of medical practices, hospitals, private schools & non-profit organizations.

    $22.22 /hr
    0 hours
  10. Philip Donachie

    Philip Donachie

    Quality Assurance / Technical Support

    New Zealand - Last active: 09/11/2013 - Portfolio: 2

    Bachelor's degree in Computer Science (Artificial Intelligence) BSc Hons, Essex University, UK 4 years hands-on experience in Information Technology sector with strong emphasis on Software Quality technical support Extensive experience in functional, system integration, performance, release, regression, usability testing Implementation of test automation using in-house and of-the-shelf automation tools Web testing of intranet/Internet sites, Web 2.0 applications and cross-browser testing Compatibility testing hardware devices including physical/virtual PCs, Android, iPhone/iPad platforms Isolating, replicating, and reporting defects into bug tracking systems Tracking progress of project changes and user stories and providing QA updates Writing test reports, status updates and providing full support and visibility of testing process to stakeholders Industry exposure across banking, e-commerce, GIS Geographical Information Systems, travel, manufacturing, education & private sectors Testing and supporting applications across banking, E-commerce, travel, manufacturing, not-for-profit, government and GIS sectors

    $25.00 /hr
    0 hours