Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Jamsad Pulpadan

    Jamsad Pulpadan

    Technical Support Executive, Review writing, Email and Chat Support.

    India - Last active: 2 days ago - Tests: 6

    I am a Technical Support Executive with 5 years working experience in international technical support environment. I have worked as a Technical Support Expert with Sony VAIO computers for 2 years and worked for McAfee Anti Virus Program for 3 years. I possess strong communication skills and interpersonal skills. Having worked with customers from various global locations, I have developed strong ability to build customer relationships. I am used to working under stringent timelines and have the ability to multi-task and make quick decisions. I am able to adapt well and can handle complex situations with ease. I strive for professional growth and career promotion.

    $5.56 /hr
    0 hours
    5.00
  2. Miranda Brewer

    Miranda Brewer

    Technical support / Customer support / Web designer with Wordpress exp

    United States - Last active: 3 months ago - Tests: 5

    I am very reliable, trustworthy and I take pride in my work. I currently have experience with CMS platforms such as Wordpress and Concrete5 as well as knowledge of CSS, CSS3, HTML and HTML5. I am currently learning Javascript but my skills are still very basic in programming languages I am also open to take jobs in web research, database, personal assistant, customer service, email handling and technical support. I will not take a job unless I am 100% confident that I can exceed your expectations and provide the best quality work for you. Thank you for your interest.

    $11.11 /hr
    6 hours
    4.86
  3. Rene Rey Rodillon

    Rene Rey Rodillon

    Data Researcher | Customer Service | Technical Support

    Philippines - Last active: 18 hours ago - Tests: 6 - Portfolio: 2

    I am a dependable, trustworthy and self motivated contractor with more than 5 years experience in the field of Customer Service and Technical Support. I am willing to learn new things and can work under pressure. My ultimate goal is to secure a long term job where I can use the skills and abilities that I have acquired throughout the years for the company's utmost advancement as well as to develop great working relationship to every client I work with.

    $4.44 /hr
    1,487 hours
    4.83
  4. Agie P.

    Agie P. Agency Contractor

    Customer Service/Virtual Assistant/Technical Support

    Philippines - Last active: 2 days ago - Tests: 2 - Portfolio: 4

    I'm very glad you view my profile. I'm an Skilled freelancer continuing to contribute and gain experience in this domain for almost 4 years, during those years, I have lots of project had done successfully as you can see on my portfolio and most of them has great results like being virtual assistant and customer service representative. I'm very committed person and make sure that i will meet or surpass what you expected from me, looking Forward to Work with you,

    Associated with: SPLDigital Marketing Group

    $3.33 /hr
    490 hours
    5.00
  5. Napoleon Nipal II

    Napoleon Nipal II

    Expert in Customer/Technical Support Representative

    Philippines - Last active: 2 months ago - Tests: 6

    Hi my name is Napoleon A. Nipal, II. I’ve been working with the BPO industry for almost 6-7 years. 1st BPO experienced was a Telemarketer for HSBC, and being one of the top agents for sales, I’ve been promoted as a Team leader. My 2nd BPO experienced was a CSR for a local Telco account, and again. Being one of the best agents for that account I was promoted as trainer and soon became a QA analyst. After 4 yrs. of working with a local BPO here in the Philippines. I decided to apply for international call centre. Luckily I’ve been hired to one of the best call centre as CSR and TSR. I thought that I can’t excel with this kind of account since I came from a local BPO company but I was wrong. I was able to excel and was awarded as one of top agent. For me, the reason why I got those achievements is because I’m not just giving lip service to excellence, but putting every part of myself into achieving it. My strength is that I have very strong values and ethics and a very good eye for detail. I believe in strong relationships and have a very supportive family and very good friends

    $4.44 /hr
    377 hours
    4.90
  6. Ofer Agady

    Ofer Agady

    Computer Support Technician - Top Technical &Internet Security Support

    United States - Last active: 3 months ago - Tests: 1

    Help Desk / Tech Support experienced IT technician with more than 20 years of experience - My experiences range from providing online and over the phone customer support, online computer repair, troubleshooting, software installations, inventory and cataloging to internet security, virus/adware/spyware removal, antivirus installation, wireless network installation/implementation (and secured) to installing and configuring computer software, systems, networks, printers and scanners, planning and undertaking scheduled maintenance upgrades, talking to clients and computer users to determine the nature of problems responding to breakdowns, investigating, diagnosing and solving computer software and hardware faults Looking forward to hearing from you.

    $27.78 /hr
    0 hours
    0.00
  7. Jiro Dacoco

    Jiro Dacoco

    HP Certified Technical Mentor, Level 2 Technical Support

    Philippines - Last active: 3 months ago - Tests: 6

    I earned my diploma in Information Technology, Computer Science and I am an HP Certified Technical Mentor. [A Certified Technical Mentor is the highest level of certification HP offers its top support professionals in contact centers.] I have a passion towards helping customers and getting back a smile from them, which they deserve. I work as an HP-CTM, ASG (Advanced Support Group) and SME (Subject Matter Expert) at Hewlett-Packard PSG (Personal Systems Group) Technical Support Department for Consumer Notebooks and Desktops - Escalations Team. We provide phone, back-office email, chat and remote desktop support for all US-based customers having problems with their HP ENVY, Pavilion or Compaq Presario Notebook and Desktop PC's. SME's specialize in Technical mentoring and escalated HARDWARE & SOFTWARE troubleshooting on a WINDOWS platform such as NO BOOT, NO P.O.S.T., BSOD-STOP Errors, Slow performance, Virus cleanup, PC-Tune Ups, Video/ Graphics troubleshooting, Hardware & Software installation, Advanced Local & Wide Network installation & troubleshooting for both wired & wireless connection, etc. SME Management Tasks include Day-end report analysis, Agent intervention via Socratic Approach, Coaching and Agent Performance Management to ensure that all KPI's (Key Performance Indicators) and goals are met and exceeded on a daily basis. I've been working at HP for more than three years. Before HP, I worked with AT&T as a Technical Support Agent Level 2 providing phone, chat and email support to all US-based AT&T DSL and Dial-up customers having issues with their wired and wireless internet connection on both Windows and MAC OSX platforms. I then moved on to work with INTUIT as an L2 Technical Support agent providing support for all US-based customers with their Intuit QuickBooks Financial Management Software. Support includes installation, printing, setting up multi-user environment for inter-networked PC's, Advanced Troubleshooting by Installation and Repair of third-party software interoperability components such as Microsoft .NET Framework, Adobe Acrobat, MSXML, and Visual C++.

    $5.56 /hr
    970 hours
    0.00
  8. Jholina andrea N.

    Jholina andrea N.

    Voice, Email, Chat Technical/Customer Support Representative

    Philippines - Last active: 1 day ago - Tests: 5

    I am an experienced customer service representative / technical support representative that is flexible with my work schedule. I am simple, honest, hardworking & loving person. I am a good listener and a good learner. I can work hard to achieve my target in time. I try my best to adapt to different situations. I am a target achiever and like to take new challenges in life. I have my ability and skills to devote myself to this field. As an individual I am always willing to work under pressure, I can easily get along with the people around me and with the environment. You should hire me because I have good qualifications and I am able to do this job. I will make a great effort because I want to be a successful part of a successful organization.

    $4.44 /hr
    405 hours
    4.25
  9. Lyla Grace Isiderio

    Lyla Grace Isiderio

    Experienced Customer Service Representative/Technical Support

    Philippines - Last active: 10/07/2014 - Tests: 5

    I was a Customer Service Representative for almost 7 years, on and off. I've handled different kinds of accounts: Customer Service (telephone) on Credit Cards for an international bank, Customer Service (telephone) for a US-based mortgage company, Customer Service / Chat Support for an online auction site, Inbound Collections Representative for an Australian Telco, Technical Support for an American satellite TV provider, Technical Support for a UK-based account, and Technical Support for an American Telco. I also have experiences in upselling and outbound telemarketing, and i do have an extensive knowledge in phone ethics and e-commerce legalities and procedures.

    $3.00 /hr
    143 hours
    4.13
  10. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,326 hours
    3.92