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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

Last updated: August 1, 2015
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  1. Maurene Mendoza

    Maurene Mendoza

    All Rounder Researcher

    Philippines - Tests: 8 - Portfolio: 14

    Good day to all! I am Maurene and I am a WELL EXPERIENCED RESEARCHER. I can say that I am an all rounder type since I am very much inclined to many different kinds of research; may it be about Contact Detail Scraping, Topic Researching, Patent Researching, Website Research, Email Gathering, SEO/SEM Research, or Blog Research and the like. Aside from that, I can do Virtual Assistance, Data Entry and do some Customer Service through Email Handling. So if you are looking for someone who has a Degree in college, a self-starter, and a person who is very enthusiastic when it comes to having tasks completed, then I am the MAURENE you are looking for. Have a great day everyone and hopefully I can be of help to you soon :)

    $3.89 /hr
    3,546 hours
  2. Axl Rose Sunga

    Axl Rose Sunga

    Experienced Social Media Manager / Customer Service Representative

    Philippines - Tests: 2 - Portfolio: 2

    I've been with Sprint for almost 2 years as customer service representative . I am a person that fast learner and perform better under pressure I am a very good team player that motivate others in order to achieve the company's common goals.I also have drive,interest and determination to make a real success of this role.I have a unique combination of strong technical skills and the ability to build strong customer relationships.I also have great experience and a thorough understanding of sales and marketing. Also, I worked for a year as Social Media Manager as freelancer but it is outside Odesk, my overview tasks as a social media manager are: editting photos on ,MailChimp,Posting Ads and managed different websites like Facebook, Instagram,Flipboard, Tweeter,Creating Shortstack App for social media contests, scheduling tweets,pin in pinterest ,manage stumbleupon and other sites. I would appreciate the opportunity to hear from you with your professional advice on the skills required to be successful in this field. I am also interested in your current or anticipated staffing needs and would be pleased to discuss the qualifications or requirements of any position. Thank you so much for your considerations.

    $5.56 /hr
    14 hours
  3. Christopher Wan

    Christopher Wan

    SEO Analyst, Virtual Assistant, native Spanish speaker

    Venezuela - Tests: 3

    I am currently studying System Engineering. I was born and raised in Venezuela so I am a native Spanish speaker and I speak English too. I have gathered laboral experience working as virtual assistant, SEO Analyst, technical support, online sales; my laboral experience includes -but is not limited to- customer support and information supervision, and updating on the client's website, managing phone calls and answering emails. Also, I have been working for several years doing text translations and proofreading (English-Spanish) for many companies in my country. I've worked with texts with more than 20.000 words before. Even though I don't have an academic title, I have plenty of experience in translating extensive texts. And I have a good grammar and great glossary dominance. I am very dedicated to my work, and I always pay attention even to the minimal details on it. As a Freelancer I have enough time to do this, and I always try to deliver my best effort to do an excellent job. I am proactive, responsible and able to work under pressure with efficient results. -Skills: Virtual Assistant Transcription English-Spanish Translation English-Spanish Technical Support Online Sales -Tools: Gmail Google apps Hotmail Skype FTP Wordpress Dropbox Facebook Youtube Blogger Office Firefox Google Chrome Windows Photoshop Adobe Acrobat

    $8.00 /hr
    130 hours
  4. Mark andrew D.

    Mark andrew D.

    Photoshop/Virtual Assistant/Web Research/Data Entry/Data Mining/

    Philippines - Tests: 8 - Portfolio: 2

    What i do? I'm a certified internet savvy. A full time Virtual Assistant. I hope to help my clients realize their goals and complete their projects on time, and deliver the quality of work that I am known for. I am eager to help my clients in whatever means possible to achieve the results they desire. I am seeking a long term partnership with equally dedicated, professional clients I am an experienced administrative assistant and can help you with a variety of needs. I am excellent with technology, including: - Microsoft Office Suite products such as Word, Powerpoint, Excel, Outlook, Access, Sharepoint - Google Docs - Google+ - Adobe Photoshop - Dropbox - Facebook - Skype - Twitter - Pinterest - Linkedin - Youtube - Alibaba - - Wordpress - HTML Tasks that I done so far includes the ff: - 3D Object Mapping - Boolean Research - Basic Research - Data Mining - Data Entry (70 WPM) - Spreadsheet Creation - Finding Email Address of business or person Additional Information: • Trained and proficient in computer matters. • Knowledgeable in Computer Hardware and Software Computer Troubleshooting • Certified Microsoft Office Specialist • Able to do multitasking work. • Able to cope and adjust to any working environment. • Able to establish a good interpersonal relationship. • Patient, Responsible, Dedicated, Punctual and Hardworking. Seminars Attended: TESDA NCII - Computer Hardware Servicing ODBC/ADODB MICROSOFT OFFICE TRAINING WIRELESS NETWORKING JAVA MOBILE PROGRAMMING (J2ME)

    $3.33 /hr
    161 hours
  5. Eliseo P. Sadorra III

    Eliseo P. Sadorra III

    Customer Service Specialist / Sales Specialist / Chat/E-mail Support

    Philippines - Tests: 13

    Well experienced customer service specialist with a demonstrated track record in sales gained from nearly 4 years of sales experience. I possess broad knowledge in customer service, telemarketing, internet research, order management and technical support, with over 5 years of experience in Business Process Outsourcing. My breeding and professional experience, include customer support solutions, telephone/electronic mail marketing, sales expert and order tracking. I am seeking opportunities to further extend my assistance. Extremely organized, Resourceful and totally capable of multi-tasking to meet any fast paced working environment. Ethical and trustworthy; has strong interpersonal and organizational skills and has exceptional written and verbal English communication skills; committed to excellent customer service. I've always desired to be a part of respectable company wherein I can partake in my abilities and skills for its continuous development and success, and which likewise open doors of opportunities to assist me achieve my goals and success. Highly systematic, workaholic and lives with deadlines. Should you require my service (only $3.89/hour - Introductory) for your well-established business, let's schedule our talk.

    $3.89 /hr
    1,982 hours
  6. Hyrold J.

    Hyrold J.

    Advance Customer Service Representative

    Philippines - Tests: 3 - Portfolio: 9

    I am in the outsourcing industry for almost 4 years going from voice to non-voice accounts. Several challenges occurred but good thing I was able to get the hang of it. During my voice accounts, I was able to satisfy my customers providing them customer satisfaction equipped with abilities and responsibilities of being a good customer service. In line with this, I also make sure that for my outbound clients I could always provide them highly qualified hot leads and over reach our quotas.

    $6.00 /hr
    3,544 hours
  7. Mark angelo T.

    Mark angelo T.

    Phone/Email/Chat/Technical/VA Specialist

    Philippines - Tests: 12

    Over the last 3 years, I have delivered great support experience to customers in different areas in the U.S. I have served different telecommunication accounts like AT&T and T-mobile and I also have some experience handling a financial account. Experienced in: Microsoft Word 2013, Excel 2013, Photoshop, Adobe Muse, MailChimp, Google Drive, Data Entry, Zendesk, Desk, Livechat, Microsoft Windows 8.1 and OS X Mavericks. Knowledgeable in: Microsoft Outlook, OneNote, Evernote, Search Engine Optimization, Wordpress, Slack, Email Marketing Basics, Dropbox, and Internet Marketing Basics. Tools: Desktop (Win 8.1), Mac-book Air and a stable internet connection.

    $5.50 /hr
    1,880 hours
  8. Allene May Ansaldo

    Allene May Ansaldo

    Customer Service, Social Media Marketing, Data Entry, Web Research

    Philippines - Tests: 4 - Portfolio: 2

    Over the last 9 years, I have become professional on both Customer Service and Technical Support. It includes a wide experience in Team Management, Sales, Web Research, Documentation and Data Entry. I am an expert in computer and networking related concerns. The main family business is Photography. Therefore, I have developed skills in Adobe Photoshop, Lightroom, Premiere and ACDSee Pro. To market the business, I have consistently updated Facebook, Twitter, Instagram and Google+ accounts. E-mail marketing is a plus. As a digital nomad, I am very comfortable using Google Docs and Google Sheets. I have developed the skills on other software like Quickbooks and other work-related application. Providing a reliable and quality service does not limit my skills and learning.

    $5.56 /hr
    834 hours
  9. Alejandro Dejan Jr

    Alejandro Dejan Jr


    Philippines - Tests: 3

    I am 21 yrs. of age with 2 years experience in the BPO industry. I have always wanted a full time job where I am in total control of my time. My experience in the BPO industry allowed me to enhance my verbal and written English skills. We handled calls, chats and email query from people across the United States and United Kingdom. Those two years gave me a very nice experience, I was able to work while at the same time develop my skills and competencies making me equip for any job that is related to IT and Customer Service.

    $3.00 /hr
    726 hours
  10. Aaron B.

    Aaron B.

    Data Entry Specialist,Virtual Assistant,Customer Service Rep

    Philippines - Tests: 9

    I am looking for a company where I can apply my abilities,experience and formal knowledge to its fullest potential to help its growth moving forward. I am especially interested in data entry positions. I am also great as a virtual assistant, I've worked for a couple of years at a law firm where i was a data entry specialist and then proceeded with another two years at technical support for a communications company and finally almost four years at customer service and billing at that same company. I am dependable and efficient. I am very skilled at multitasking and can work under minimal supervision.

    $3.33 /hr
    420 hours