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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 108 Technical Support projects are completed every quarter on Upwork.

108

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $9.00 /hr
    155 hours
    4.97
  2. Velber B.

    Velber B.

    Content Master Supervisor | Admin Support | Proj Mgr | LinkedIn Expert

    Philippines - Tests: 2 - Portfolio: 3

    I have done several jobs in the past and at present which includes Social Media Management and Internet Marketing, Stock Market Lead Generation, Technical and Customer Support, Data Entry and Webscraping, and Virtual Assistance. My expertise are on Lead Generation in Forex Trading and Stock Market Exchange, Social Media Marketing, Data Entry - Lead Generation, Virtual Assistance, Personal Assistance, Technical Support and Customer Support. I look forward to expand my expertise, learn more new-skills and be part of a dynamic team and/or company. "It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money — that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot — it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." ~ John Ruskin

    $11.11 /hr
    5,888 hours
    4.97
  3. Jaclyn M.

    Jaclyn M.

    Email and Chat Customer Service Representative

    Philippines - Tests: 4

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology. I am knowledgeable in using Zendesk and Velaro chat system.

    $10.00 /hr
    2,249 hours
    5.00
  4. Beejay B.

    Beejay B.

    Expert in Phone Handling and World-Class Support

    Philippines - Tests: 2

    I have worked in the BPO industry for 7 years. I've done Customer service, Collections, Lead generation, Appointment Setting, Sales and Telemarketing. I have excellent English communication skills. I picked up my Bachelor's Degree in Business Administration major in Business Management and Entrepreneurship back in 2007 and since then, I have been working in the Call Center industry and now looking forward to more success being a freelancer!

    $6.67 /hr
    2,086 hours
    4.05
  5. Delio Deslate

    Delio Deslate

    Technical and Customer Service Representative

    Philippines - Tests: 5

    I've been in the customer service industry for almost five years. Most of my experience has been dealing with calls from customers and I truly enjoy working with the people in this business as well as the challenges. In my last job, the good relationship I formed with my customers resulted in me holding the 2nd highest commendations in a month. My main expertise lies in technical support, specifically on remote troubleshooting and I am seeking the best available opportunities to provide my services.

    Groups: Pro Customer Service

    $4.44 /hr
    1,318 hours
    5.00
  6. Christopher Wan

    Christopher Wan

    SEO Analyst, Virtual Assistant, native Spanish speaker

    Venezuela - Tests: 3

    I am currently studying System Engineering. I was born and raised in Venezuela so I am a native Spanish speaker and I speak English too. I have gathered laboral experience working as virtual assistant, SEO Analyst, technical support, online sales; my laboral experience includes -but is not limited to- customer support and information supervision, and updating on the client's website, managing phone calls and answering emails. Also, I have been working for several years doing text translations and proofreading (English-Spanish) for many companies in my country. I've worked with texts with more than 20.000 words before. Even though I don't have an academic title, I have plenty of experience in translating extensive texts. And I have a good grammar and great glossary dominance. I am very dedicated to my work, and I always pay attention even to the minimal details on it. As a Freelancer I have enough time to do this, and I always try to deliver my best effort to do an excellent job. I am proactive, responsible and able to work under pressure with efficient results. -Skills: Virtual Assistant Transcription English-Spanish Translation English-Spanish Technical Support Online Sales -Tools: Gmail Google apps Hotmail Skype FTP Wordpress Dropbox Facebook Youtube Blogger Office Firefox Google Chrome Windows Photoshop Adobe Acrobat

    $8.00 /hr
    134 hours
    5.00
  7. Mark andrew D.

    Mark andrew D.

    Photoshop/Virtual Assistant/Web Research/Data Entry/Data Mining/

    Philippines - Tests: 8 - Portfolio: 2

    What i do? I'm a certified internet savvy. A full time Virtual Assistant. I hope to help my clients realize their goals and complete their projects on time, and deliver the quality of work that I am known for. I am eager to help my clients in whatever means possible to achieve the results they desire. I am seeking a long term partnership with equally dedicated, professional clients I am an experienced administrative assistant and can help you with a variety of needs. I am excellent with technology, including: - Microsoft Office Suite products such as Word, Powerpoint, Excel, Outlook, Access, Sharepoint - Google Docs - Google+ - Adobe Photoshop - Dropbox - Facebook - Skype - Twitter - Pinterest - Linkedin - Youtube - Alibaba - Realtor.com - Wordpress - HTML Tasks that I done so far includes the ff: - 3D Object Mapping - Boolean Research - Basic Research - Data Mining - Data Entry (70 WPM) - Spreadsheet Creation - Finding Email Address of business or person Additional Information: • Trained and proficient in computer matters. • Knowledgeable in Computer Hardware and Software Computer Troubleshooting • Certified Microsoft Office Specialist • Able to do multitasking work. • Able to cope and adjust to any working environment. • Able to establish a good interpersonal relationship. • Patient, Responsible, Dedicated, Punctual and Hardworking. Seminars Attended: TESDA NCII - Computer Hardware Servicing ODBC/ADODB MICROSOFT OFFICE TRAINING WIRELESS NETWORKING JAVA MOBILE PROGRAMMING (J2ME)

    $3.33 /hr
    161 hours
    4.88
  8. Jomar Taburnal

    Jomar Taburnal

    Data Entry Expert / Product Listing Expert / Voice-Talent

    Philippines - Tests: 4 - Portfolio: 7

    I believe that I have the potential & the desire to meet the high standard of excellence. I am looking for an opportunity which Ensures my work opportunity is exciting & interesting Provides a two-way channel of communication Offers suitable recognition for my dedication & excellence of performance Treats me fairly & with respect. Knowledgeable in: VOICE-OVER * Radio Imaging * Commercial * Character / Animation * Promo & Trailer * Telephony / IVR DATA ENTRY * Transcription * Craigslist Ad Posting * Conversion ( PDF to Word, PDF to Excel ) * Data Encoding (I type 50-60 wpm) * Chat Support / CSR / TSR * Web Research, Keyword research. * Virtual Assistant. * MS Office Application (Word, Excel and PowerPoint) * Google Application (Google Spreadsheet etc.,) Reasons why hire me than others: * I work with passion * Client satisfaction * Fast thinking and learning ability * Available 30-40 hours/week. .

    $3.00 /hr
    481 hours
    4.62
  9. Rhea Guillermo

    Rhea Guillermo

    Customer service agent, Virtual assistant and Online english teacher

    Philippines - Tests: 9 - Portfolio: 2

    My expertise are account and billing inquiries, i am an account specialist before at t mobile company, and an account executive that process refund and exchanges over the phone at target company. I'm also an ESL tutor for 1 year , i worked as an online English Teacher for Koreans.I had some few backgrounds when it comes on creating articles and data entry.. I am good at communication and i love using english language as a way of communicating and dealing with customers.

    $3.50 /hr
    469 hours
    5.00
  10. Jan M.

    Jan M.

    Experienced Translator, Customer Service Rockstar skilled in IT

    Czech Republic - Tests: 7 - Portfolio: 1

    Motivated multilingual, Customer Service Rockstar with strong skills in translations and IT. Ability to organize and schedule workload and meet deadlines. Reliable and co-operative individual, also works well as a team member. Flexible, independent, multitasker, outgoing, proactive, friendly, open-minded and reliable person who enjoys new challenges and experiences in life. My services: Translation/Proofreading: - Website localization - Business documents and letters - Marketing and advertising materials - Theatre plays, Scripts, Subtitles Customer Service/Support IT Support Call Agent Service Virtual Assistant

    $13.32 /hr
    3,111 hours
    4.89