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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Emerald jean R.

Emerald jean R. Agency Contractor

High-Quality EXPERIENCED Virtual Assistant (Sidekick Hub)

Philippines - Tests: 3 - Portfolio: 7

I provide high-quality virtual assistance to podcasters, social entrepreneurs, coaches and online business owners. You can check out samples of my work at SKILLS/SERVICES OFFERED: *Podcast Production (Uploading to Libsyn, Creating show notes, Transcription, Publishing to WordPress, etc) *Social Media Marketing (Hootsuite, Twitter, Facebook scheduling, Instagram) *Content Creation (Blog posts, tweets, etc) *Creating Graphics for Social Media (YouTube thumbnails, banners, through Photoshop, Canva, etc) *Aweber (Create/schedule broadcasts, manage email lists/subscribers) *Leadpages *Managing Facebook groups *Basic Video Editing *Data Entry *Web Research *Customer Support *General Virtual Assistance I'm a licensed Chemist with a background in Technology, having taken classes in Java, C++, HTML and Robotics. I believe that communication is the most important component of a successful partnership, and I am looking forward to be of service! :) TOEFL score: 115/200 -- This is the English Proficiency Test that matters, right? ;)

Associated with: Sidekick Hub

100% Job Success
$20.00 /hr
371 hours

Jun Kevin Flores

Jun Kevin Flores

Customer Service Representative/ Phone Support/ Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

For almost 4 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

$3.00 /hr
796 hours

Mary Denelle Arnaiz

Mary Denelle Arnaiz

Writer/Customer Service Representative/Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

To secure a challenging position in a big organization,to provide proficient and effective administrative support and to obtain a position as a Secretary,Personal Assistant,Data Entry,Sales and Marketing in a reputed organization and utilize my skills, abilities and experience in a better manner. Experience in data entry and administration for 4 years. Good command over oral and written. Strong communication skill with variety of professionals, staff and client. Devoted,reliable and passionate employee. Enjoys mainly challenging work. Excellent knowledge of computer application. Gracious and positive attitude.Ability to take initiative and can adjust in changing conditions. Odesk Account: (Email hacked)

$3.33 /hr
6 hours

Vladimir Trkovnik

Vladimir Trkovnik

Highly experienced Croatian translator and virtual assistant

Croatia - Tests: 23 - Portfolio: 8

Highly experienced (15+ years) native Croatian speaking freelance translator with American high school diploma, Cambridge Council of Europe C1 level English Certificate, Cambridge Business English Certificate Vantage and university degree in economics, field international business. 20 years of working experience in sales, business management, foreign trade, key account management, CRM and customer support. Translator of various business contracts, financial statements and reports, business presentations, catalogues, web pages, marketing related documents, case studies, investment studies and many other business, accounting and finance related documents. Other translating fields: paper industry, IT industry (laptops, printers, toner and ink jet cartridges and other office consumables), steel industry (thermal insulated roof and wall steel panels, steel construction), tourism and travel, marketing (leaflets, brochures, catalogues), various business contracts, insurance, banking, work safety, ecology, sustainable growth, food inudstry, food declarations and others. I have two Cambridge English Certificates: Council of Europe LEVEL C1 and Business English Certificate (BEC) Level Vantage. Being a native Croatian speaker, my main translating directions are English-Croatian and Croatian-English. Besides very high command in English, I have also advanced command in German and Itallian. Other translating directions: Itallian-Cro, German-Cro, Ital.-Engl., German-English. Besides living in USA for one year, I have also lived in Italy for six months. Having worked for several years as brand and product manager for Croatia for Fabriano Italy art, office and drawing papers and Epson printers (Epson subsidiary responsible for Croatia based in Italy) and intensive contacts and regular visits to Italy have also contributed to a very good command of italian language. In the last three years, having been working intensively for several Croatian companies doing business in Germany and Austria and working as virtual assistant specialized for online marketing and sales support, I have gained high command of German as well. The most important translation project: translation and localization (from English to Croatian) of approximately 100.000 words of e-learning material, practice and textbooks for European business competence licence (EBCL). I am certified trainer and evaluator for the internationally recognized business management program EBCL (European business competence licence) - more details on Flexible, reliable, highly experienced business and office assistant with 20 years of working experience (16 YEARS WORKING EXPERIENCE IN IT INDUSTRY) in international business environment with highly advanced following skills: Computer skills: Advanced MS WORD, MS EXCEL, MS OFFICE, WINDOWS XP, WINDOWS 8.1, ACCESS, POWERPOINT, accounting and invoicing softwares Business skills: Advanced skills in accounting, marketing, sales, business and financial analysis, backoffice support, customer support, CRM, business administration, invoicing, e-mail and file management, translation of business documents and written presentations, consecutive translation of business meetings and presentations, project management, WRITING BUSINESS PROPOSALS, RICH EXPERIENCE IN INTRODUCTION, LAUNCHING AND BOOSTING SALES OF A NEW PRODUCTS OR BRANDS TO THE MARKET. Strengths: (these are my most important attributes) flexibility, reliability, experience, punctuality, performance quality, determination to getting the job well done. Absolute level of customer satisfaction orientation and respect for delivery terms and high sensibility to job and customers requirements. Accustomed to work under pressure and to meet tight delivery deadlines without jeopardizing the quality.

$14.44 /hr
0 hours

Lyka anne G.

Lyka anne G.

Virtual Assistant l Data Entry l Telemarketing

Philippines - Tests: 5

I am currently studying Teacher Education Major in Mathematics at University of Baguio, Baguio City, Philippines. I do not have job experiences but i guarantee that I am good at ICT like Google drive Exploration, Photoshop, Microsoft Excel and Microsoft word. I attended ICT seminars in our school. My vision is to work hard to satisfy my employer. let it be known that although I'm starting here, I am hard working and industrious. I will guarantee timely delivery of your project at all times. Last year, I am secretary in our club ( math society) I do paper works that may involve the use of microsoft word, excel, photoshop, and surfing the net. This may not help but I just want to prove to you that Im hardworking and Im a fast learner.

$3.00 /hr
93 hours

Tyrone G.

Tyrone G. Agency Contractor

Administrative Support / Virtual Assistant / Customer Service Rep

United States - Tests: 6

Over 10 years of acquired expertise, leadership skills, communication, strong organizational skills and commitment to excellence will make a positive contribute to your project. Experienced with administrative support, accounts payable, accounts receivable, human resource, management, customer service and technical support. I have demonstrated commitment to my client's goals. That track record is consistent in my career endeavors as well as in my life as a whole. I dedicate myself to whatever task is at hand, marshal my resources and stay with the project until it is completed to my satisfaction. Since my goals and demands are even more stringent than my client’s expectation, I consistently exceed quotas and objectives.

Associated with: HK Access, Inc

$10.00 /hr
0 hours

Fe Dacilio

Fe Dacilio

Customer Service / Data Entry Specialist / Virtual Assistant

Philippines - Tests: 2

To provide quality and excellent customer service, data entry and virtual assistance. Willing and eager to learn new things. Has an excellent knowledge with Microsoft Word and Excel.

$3.00 /hr
1,322 hours

Stefan Veres

Stefan Veres

Virtual Assistant/Internet Marketer/Web Researcher

Romania - Tests: 6

Over the last 2 years, I have been an affiliate for a direct sales company. I am a very responsible and hard working person. I am trust worthy and a fast learner. I also am a tech savvy person and easy to deal with. Satisfaction of my clients with my work is my first priority, I do believe it is the key to a long term relationship and a successful business. I have experience in the following areas: * Photo Editing: - intermediate level * Video Editing: - basic to intermediate level * Microsoft Word, Excel, PowerPoint: - basic to intermediate level * WordPress: - basic to intermediate level * Blog Writing * Lead Generation * Data Entry: autoresponders, CRM, etc... * Internet Research * Great organizational skills

$7.78 /hr
7 hours