Virtual Office Assistants

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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,329 Virtual Assistant projects are completed every quarter on Upwork.

2,329

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: May 1, 2015
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  1. Elisa Mosca Boglietti

    Elisa Mosca Boglietti

    Virtual Assistant

    Italy - Last active: 09/02/2014 - Tests: 2

    I think I am a sunny person, timely, dynamic, teamworking, willing, inquiring to learn with a strong personality. I'm interested in the commercial area, in particular, I have gained good experience in the translation field, specifically, from Italian to English, German and French. I obtained experience in marketing and advertising; I'm working for telecommunications and Internazionalization. I worked for V3Sessanta Srl, a company in Turin as Virtual Assistant. I have a degree in Intercultural Communication at the University of Turin: my career was essentially linguistic but also linked to the anthropology branch.

    $22.22 /hr
    0 hours
    5.00
  2. TIFFANIE OAKLEY

    TIFFANIE OAKLEY

    Executive Virtual Assistant that is ALWAYS at your side...Let's Work

    United States - Last active: 2 months ago - Tests: 8 - Portfolio: 1

    HELLO I would like to invite you to improve your cost leadership in the market by taking out unnecessary labor expenses. With my virtual assistance services, you can have your secretarial, clerical and administrative work in an office with the least expense as these can be effectively done remotely.As a productive member of an organization I would deliver my expertise with honesty, commitment and hard work. PROFILE A gifted Virtual Assistant and Customer Service Representative with over 10 years experience in performing office support duties which involve providing information to the public, receiving payments, addressing customer complaints, preparing and maintaining records within the finance department, and performing other duties as required. Has strong leadership in customer service, employee training, and communication. Primary focus includes technical procedures, research/operations analysis, and quality methods. Appreciated for solving difficult problems efficiently and quickly. Cool-under-fire approach to achieving the work. Professional, easygoing team player committed to goals of the organization. Exceptional Work Skills Include But Are Not Limited To: 1. Replying to emails; 2. Conduct of research; 3. Organizing schedule; 4. Live chat operator; 5. And secretarial functions such as – 1. Resolve customer query; 2. Research solution for customer issues; 3. Take care of service contract renewals and changes; 4. Process order and order validation and price checking; 5. Validate commission details; 6. Check terms and conditions of contracts; 7. Receive orders 8. Shipping 9. Take care of service operations SUMMARY OF QUALIFICATIONS More than five years experience in: • Excellent knowledge of modern office practices and procedures; correct spelling, punctuation and grammatical usage. • Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment. • Uncommon knowledge of practices and procedures related to the accounting for cash receipts and the maintenance of revenue accounts. • Great knowledge of the procedures of a City government. • Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently. • Immense ability to type accurately at a rate of 40 w.p.m.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers. • Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. • Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files. • Proven ability to receive cash and make change; balance cash and receipts and maintain accurate financial records and documentation. • Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions. • Immense ability to establish and maintain effective working relationships with those contacted in the course of the work. Exceptional Work skills Include but are not limited to: •Identifying, researching, and resolving customer issues using the computer system. •Follow-up on customer inquires not immediately resolved. •Completing call logs and reports. •Researching billing issues. •Researching misapplied payments. •Recognizing, document and alert the supervisor of trends in customer calls. •Recommending process improvements. •Other duties as assigned.COMPUTER SKILLS DEVELOPED PROFICIENCES: •Windows •Client Service Management •Exchange, Outlook, Netscape •MS Office Word, Excel •TSO, VTAM, CICS, JCL •DEC VAX/VMS, OSS 2000 •Security Clearances : NATO TS , COMSEC TS •Familiar with SORD and BOSS Siebel/Remedy Databases LANGUAGES English: Native language Spanish: Intermediate Listener, Intermediate Speaker, Intermediate Reading and Writing

    $11.11 /hr
    160 hours
    5.00
  3. Saddiq Ahmed

    Saddiq Ahmed

    Technical Support, Administrative Assistant, Virtual Assistant, CRM

    Pakistan - Last active: 6 days ago - Tests: 2 - Portfolio: 1

    Ability to manage and lead multiple projects coordinating with multiple business units with consistent results. Exceptional organizational, analytical and managerial skills combined with technical knowledge and proven effectiveness working with. Dedicated and committed, willing to take on challenging roles, tough assignments and work to meet tight deadlines.

    $8.00 /hr
    499 hours
    5.00
  4. Claudia R.

    Claudia R. Agency Contractor

    Certified Bookkeeper, Graphic Designer, Topped ranked VA 2009

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 24

    I am a former small business owner and Sr. Account Executive looking for an administrative, database, analytical, accounting or other related position. I am extremely detailed oriented, professional, efficient and quality conscience. For the last 10 years I have managed all aspects of my own small business. My relevant experience includes the design and development of several systems to track route management, accounting, inventory, and bid systems and all accounting functions. These were done through Excel, Access and QuickBooks. Prior to that I spent 20 years in Employee Benefits. My experience includes design and implementation of enrollment and pre-sale presentations (Power Point), detailed claim analysis, cost benefit analysis of plan design, (Excel) and development of proprietary plan software (Access). I began my career working for several actuaries supporting them in financial and analytical functions. I am extremely proficient in Word, Excel, Access, Power Point, Outlook, Publisher and QuickBooks. I am also familiar with Adobe Illustrator, Acrobat, Photoshop, MS Visio, Visual Basic and Micrographics Graphics Designer.

    Associated with: CSR Virtual Solutions Agency

    $28.00 /hr
    4,643 hours
    4.84