Expert IT Professional With Vicidial Experiance
Last active: 11/18/2014
5 Years of I.T. Experience, more than 3 years solid experience of Enterprise Call center Solution. Specialize in Linux System Administration (RHEL, CentOS, Fedora, Debian, Ubuntu, Opensuse), Freebsd/OpenBSD, bash, php, perl, shell script, tcp/ip, VoIP, Asterisk, Trixbox, FreePBX and VICIdial Predictive Dialer, Active Directory, RDP/Termninal Services, WAN/LAN/WirelessLAN and Other Enterprise Call center Solutions/Dialers. Dialer installation, configuration &management Lead management, responsible for optimizing contact rate by managing all calling campaigns and strategies whilst working in a target driven environment. Dialer security and monitoring.
Deploying, migrating and managing medium to large-scale Servers and desktop environments, mail server installation and configuration, designing and implementing system tools and automating operational tasks. Computer Telephony Integration, VoIP, Asterisk, Trixbox, FreePBX and VICIdial Predictive Dialer and Enterprise Call center Solutions/Dialers.
Good knowledge on analysis, design, development & deployment of windows and web applications using Microsoft technologies.