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Last updated: October 1, 2015
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Sonal Naeem

Sonal Naeem Agency Contractor

IT Professional

Pakistan - Tests: 2 - Portfolio: 1

Over 9 years of experience in IT support, networks and system administration. Currently providing remote and onsite support to clients in North America, UK, Sydney, Dubai, Canada and Pakistan. Hands on experience on the following tool and technologies Windows Server 2003-2012 - DNS, DHCP, AD, NAP, ADMT, FSMO, SSO, GPO, SMTP, IIS, WDS, WSUS, TS, Fax, File, Print, Migration Exchange Server 2003-2013 - HA, DAG, DAC, Defragmentation, Migration SharePoint Server 2007-2013 - Document site System Center Essentials 2012: SCCM, SCOM, SCVMM, SCDPM Lync 2010-2013 Windows Azure - AD Office 365 Forefront TMG and UAG Office 2003/2007/2010/2013 Hyper-V Citrix XenApp, Citrix XenDesktop, Citrix VDI-in-a-Box, Citrix XenServer VMWare ESX/Vsphere, Vcenter

Associated with: Smart Tech

84% Job Success
$22.00 /hr
10,429 hours

Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Sales and Support Agency Manager

Philippines - Tests: 3 - Portfolio: 1

I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

Groups: Pro Customer Service

Associated with: Spring Events and Productions Group Inc.

$20.00 /hr
1,272 hours

Shaveta Vashisht

Shaveta Vashisht

Experienced Customer Support Technical Support

India - Tests: 3

I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

$4.44 /hr
2,901 hours

Joey C.

Joey C. Agency Contractor

IT Consultant, Network Engineer, Security Engineer, System Virtual Tes

Philippines - Tests: 6

I believe my training, experience, and proven ability as a Technical Consultant and a Senior Network Operations Engineer will allow me to significantly contribute to your company's IT division. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to discuss the goals of your company and how my technical abilities can help you achieve those goals.You can contact me through my email address or mobile phone indicated on my resume. Thank you for your time in reading this.

Associated with: Vision Cr8tive Services

$13.89 /hr
1,235 hours

Zaffry Ikram

Zaffry Ikram

Data Entry Professional, Technical Support, Administrative Support

Sri Lanka - Tests: 7 - Portfolio: 1

Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. I am also experienced in Technical Support, Customer Support, Internet Research, Recruiting, Computer troubleshooting, Networking, photoshop and most computer related areas.

75% Job Success
$4.00 /hr
3,549 hours

Vyacheslav D.

Vyacheslav D.

Microsoft Certified Professional Administrator

Ukraine - Tests: 10 - Portfolio: 11

Hello everybody. I want to propose my 14 years experience for advantage in any of your projects which related to Microsoft platform. My point always - solve all tasks with maximum effectiveness and less expenses. Main specialization of my expertise - Active Directory/DNS/DHCP, System Center components and Private Cloud, Azure technology, Exchange servers. My knowledge and skills proved by Microsoft certificates which you can find in my portfolio. Looking for interesting projects or short time job. I can help with planning and supporting infrastructure for small or big company. I also can help in troubleshooting of complex cases. Here is list of products I am proficient and can help in planning, supporting and troubleshooting: = Microsoft Windows 2003/2008/2012 server products = Windows XP/Vista/7/8 desktops client products = System Center components = Azure cloud technology = MS Exchange 2007/2010/2013

Groups: Microsoft Certified Professionals

100% Job Success
$44.00 /hr
4,127 hours

Asif Khan

Asif Khan

Technical Support/ MCSA Office 365 / MAC OS X Support

Pakistan - Tests: 17 - Portfolio: 6

Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2007,2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Single Sign-On (SSO) for Office 365 On-Premise Directory Synchronization with Azure Active Directory on Cloud (DirSync) Existing Office 365 (wave 14) Tenant Upgrade to Office 365 (wave 15) SSL Certificates Microsoft Exchange Hybrid Deployment On-Premise Mailboxes migration to Office 365 Cloud PST migration Virtualisation environments: Hyper-V, VMware Workstation. Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Backup Exec, Symantec Netbackup, Symantec Enterprise vault MAC OS X Mac OS X Server Desktop and Technical support. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.

98% Job Success
$10.00 /hr
3,072 hours

Emmanuel Stalling

Emmanuel Stalling

IT specialist/Technical Writer

United States - Tests: 4

I have a Bachelor's Degree in IT/Software Engineering from University of Phoenix. My primary objective is to get into freelance technical writing to gain experience in the field, and eventually utilize my varied technical skills to land a permanent position as a technical writer in major company. I have an artistic eye for interface design, Web design, and logos/ads. I am also available for any type of clerical work; in particular, I am strong in researching any topic and presenting reports that could be understood by those who aren't big on technical jargon. Being that I look for every intricate detail, my forte' is analysis.

100% Job Success
$12.00 /hr
1,098 hours

Gil G.

Gil G.

Support Services, Helpdesk, Email/Chat/Online Tech, Social Support

Philippines - Tests: 9 - Portfolio: 11

Availability: Saturdays and Sundays, 8am-8pm Eastern (8pm-8am Philippines). Hours other than these, please contact me so we can discuss. Presently, I work as Support Services Specialist for a Contact Center in Maine, USA. Day-to-day tasks involves assisting agents with technical issues with their workstations, work applications and tools, network and internet connectivity, handling tickets through an internal ticketing system, agent monitoring, and other temporary one-time tasks and projects as requested by management. With 9 years of work experience in the outsourced support for IT products and services, you can hire me for several different roles. I would also like to learn new skills, tools and processes related to this field. I am well abreast with computer hardware setup and troubleshooting, in configuring Windows Operating Systems (Windows XP, Vista, Windows 7, Windows 8), in optimizing computer performance and in troubleshooting problems with Windows, Printers and Malware/Virus issues. I have worked with top reputable companies like Convergys, Acquire Asia Pacific and Dell. I am very trainable and a fast learner. I am keen with quality of service and process and procedures. I have a short (6 months) experience in sales being an Account Executive for but due to my strong interest in technology and computers, I then moved to working  as Technical Support starting 2005 at Convergys. My longest work experience is from 2009 to 2014 as a Client Technical Support Senior Associate at Dell Computers / (Dell International Services Philippines, Inc.) and in the past year I have been under the Dell Tech Concierge department which is the Premium Phone support service provided by Dell to its customers. Over these years, I have worked over the phone providing support to customers for desktop and laptop hardware and software problems and sometimes simply providing common sense knowledge regarding computer usage. As part of my work, I have continuously received training and education about computer technologies, Windows Operating Systems, Microsoft Applications and other 3rd Party Software commonly found in most computers. In my work as a Tutor/Teacher in a tutorial agency before working formally in the Call Center Industry, I have experienced that seeing your student learn and seeing them happy and glad with what you have taught them gives you that golden feeling of happiness. And this is the reason why I would also love to work or be trained as an educator or some sort of teacher especially in a field I am familiar with. You can hire me for these different roles: Virtual Assistant, Web Researcher, Encoder, Email/Website/Online/Chat Support, Technical Support, Application/Software Support, Software Tester, Proof reader, Social Media Responder, Online Community Support, English Tutor, Computer Skills Tutor/Educator.

Groups: Pro Customer Service

100% Job Success
$10.00 /hr
3,660 hours

Ganesh K.

Ganesh K.

Web Development, Project Management

India - Tests: 1 - Portfolio: 9

I specialize in osCommerce, Zen cart, Magento, Cre Loaded, PrestaShop, WooCommerce,Virtumart and Open Source CMS like WordPress, Joomla, Drupal that help companies and individuals get their solution fast, save their time & money, enhance their credibility and boost sales. Custom Programming, API and Plugins Development, Mockups & Template Designs, Theme customization and Internet Marketing with SEO. I have 8+ years of experience in WebDesigning and WebProgramming for top companies and clients in the US, UK, Canada, Australia, Germany, Denmark and overseas. For me Success comes after client satisfaction. We take pride in our work and we are not satisfied until our customers are satisfied.

92% Job Success
$9.00 /hr
1,730 hours