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Last updated: October 1, 2015
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Bernard Leigh

Bernard Leigh

Director of Professional Services, Consulting and Program Management

Cyprus - Tests: 7 - Portfolio: 4

Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

100% Job Success
$60.00 /hr
7,951 hours

Allan Roy Santarin

Allan Roy Santarin

Experienced CSR/TSR. A performer. A team player.

Philippines - Tests: 4

I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.

$3.33 /hr
4,308 hours

Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,504 hours

Joana marie K.

Joana marie K.

Master Web Researcher and Professional Virtual Asst.

Philippines - Tests: 4 - Portfolio: 1

Over 10 years of professional experience that includes, data entry team management, web research or data mining, social media (pinterest, twitter, facebook, hootsuite) management, email management, blog preparation, search engine optimization, website testing. Very detailed person to achieve clients goal.

100% Job Success
$4.44 /hr
11,652 hours

Jason Chua

Jason Chua

Bizness Apps Mobile Developer | Wordpress Website | Graphic Designer

Philippines - Tests: 13 - Portfolio: 123

✔ APP DEVELOPMENT I specialize in the Bizness Apps platform. If you or your company needs elegant, fully functional mobile apps and mobile websites for Apple, Android, HTML5 and Google Play then lets get to work! (Biznessapps, Biznessapp, Bizness App, - More than 100+ Apps Created Using the Bizness Apps Platform (Apple and Android Approved) ✔ WEBSITE DEVELOPMENT I am also a Senior Web Developer (Wordpress/PHP/MySQL/JS). Let me be your go to developer/designer when it comes to website projects. SKILLSET: Front-end: HTML5, CSS3, SASS/LESS, Bootstrap, Javascript, jQuery WordPress: WooCommerce, BuddyPress, bbPress, Genesis, OptimizePress, ClassiPress, Thesis,PageLines, Gravity Forms. Others: HTML5, Blogger, Weebly, Lead Machine App, and Wild Apricot - More than 150 websites developed (Live websites) Other skills: SEO (white-hat), Link Building, Social Media Management (Which includes Facebook Likes, Youtube Views, Twitter Followers etc.) I'm not a weekend freelancer, I do this full time. I can help you provide a quick turn-around with little to no direction. I'm passionate with my work and work professionally. I'm always accessible and easy to reach since I'm online most of the time. Will work immediately when job is given! Feel free to message me if you have any questions.

88% Job Success
$11.00 /hr
4,683 hours

Liezel joy G.

Liezel joy G.

Jack of all trades, master in Social Media Marketing

Philippines - Tests: 9 - Portfolio: 8

I'm a career driven individual with experience in social media marketing, web researching, data entry, blog commenting, administrative and virtual assistant. I have learned a lot and I want to enhance my knowledge more through the utilization of my skills and provide a quality work for my employers. I'll push myself to exceed your expectation! I'm very goal oriented and I'm always ready to challenge myself. I strive to produce a "wow" factor in everything. I'm not happy unless I'm contributing.

100% Job Success
$11.11 /hr
5,353 hours

Leopoldo M.

Leopoldo M. Agency Contractor

Infusionsoft, Wordpress, and Membership Site Specialist

Philippines - Tests: 7

I am your side-kick serving since 2011 with a solid foundation in Infusionsoft and Internet Marketing. Mastered other auto-responders like Aweber, GetResponse, and MailChimp. I have built integrations with OptimizePress, LeadPages, Clickfunnels, GoToWebinar and Evergreen Business Systems. Created and integrated membership websites with CustmerHub, iMember360, Wishlist and OptimizeMember. Used other application such as Zapier, PlusThis, Asana, Slack, Teamwork, Skype, Google Apps, WhatsApp, and many others. Manages websites and servers. I am a real person and have a real feedback! In life, I experience many things: the good, the bad, and the ugly. It all makes me real and made me what I am today! No white washing. Just plain me! Thank you very much, to all my clients. You have made me strong! Thanks for your trust! I'm a FULL TIME CONTRACTOR ON UPWORK. I've been working at Upwork for more than 4 years now and continues to take good care of my buyers/employers and work for them with ease and efficiency without causing too much expense. Last Dec. 2012, I experienced a connectivity hic-cup which caused me and my clients many miscommunications and delays. But after I was able to add my third connectivity line, now I am able to insure smooth business transactions and deliverables. Rest assured that all your needs are taken cared off. Accuracy speed and delivery sets me apart from the vast crowd of online providers. I would like to develop a long term employment with my buyers. Now if you happen to look for a highly skilled infusionsoft integrator. You are looking at the one! May it be directly to your website or using an OptimizePress/LeadPages integration. Nevertheless a very skilled multimedia man. I am an EXPERT in high quality Audio Editing / Mastering, Audio clean up, editing Podcasts, video editing, video tutorial creation, Office and Administrative task, virtual assistant, Project management, system management, expert in Lean Enterprise, 5S, CMMI, and many other quality control measures. I provide my employers/buyers peace of mind. I accomplish different tasks with ease and high quality while keeping costs fairly reasonable. Whatever is your budget. You are welcome to invite me for an interview. I am virtually online 24 hours a day. You can always reach me through e-mail, skype, im, or here at Upwork. Here's my previous job experience: Over the last 14 years, I have developed a wide range of switch-mode power supplies from cellphone chargers, standard off the shelf PSU's (Power Supply Unit), to custom made designs as requested by costumers. Supervised and organized a team of engineers and a mentor. My core competency lies in complete end-to-end management and development of the design from inception, development, testing, quality, mass production, and even costumer support in the field. I also have some experience with intelligent power supply features such as temperature, fan, load, and communication controls using programmable IC's (Integrated Circuits). I have worked with both small and big companies, doing my best to help make each one more successful. My previous employers are: (I worked under R&D Telecom Division) (I worked under R&D Astec)

Associated with: Open Haven Agency

75% Job Success
$16.67 /hr
6,091 hours

Jamela May Aznar

Jamela May Aznar Agency Contractor

IT Helpdesk / Technical Support Professional

Philippines - Tests: 6

Handled employees of NSN Nokia Siemens Networks globally to provide technical support and assistance as an IT Helpdesk via phone and email. I'd work as Technical Support Representative for more than 5 years. I've already handled ADSL/ wireless and cable network connections/ accounts for more than 3 years under verizon (US account) and tesltra-bigpond (Australian account). We troubleshoot for internet connectivity issues from pc to modem, modem to router and outside connections. Had been promoted as level 2 technical support under telstra account where i handled escalations and hard to resolve issues. Also handled hp-ipg hardware software issues for printers, configures fax machines, setting up connections and out of the box set ups.

Associated with: Golden Ratio Customer Experience Solutions

100% Job Success
$4.44 /hr
2,976 hours

Rafaqat Inayat

Rafaqat Inayat Agency Contractor

13000+Hour,VA,Data Entry,Web Research,SEO,Wordpres

Pakistan - Tests: 13 - Portfolio: 30

My Goal is to work in certain company,Institution or Employer where I can put my best and excel in any given task may it be office base work or home based. I want to obtain a challenging work which would take full advantage of my Skills. I am Masters of Commerce from Superior University Lahore, Pakistan.I have been teaching College handling Commerce Subjects such as Principle Of Accounting,Advance Accounting, Cost Accounting, Commerce and some General subjects related to Commerce. I can also be your online/offline Personal Assistant I have good experience in the following areas: Restaurant Menu Building (We have expert staff for menu building, have completed Many restaurant/bar/wine menus) I am fast and reliable data entry worker. I have wide experience handling Website Research. I have wide experience regarding Ads postings I have experience in Video Making particularly in images and soundtrack in ANIMOTO, and other related software. Articles Submission I can add Create Store and Add product on Any Famous Online Store.. Data Entry/Processing/Analyzing/Extraction Google Maps Social Bookmarking Submission Directory Submission I have experience basic creating and editing, designing Website in Word press Keywords Research/Maker I am willing to go online while working and can always keep on tract. I am looking forward to help you in any projects you may have as long as I know how to perform it successfully and perfectly according to you standards and satisfactions. Thanking you in advance and Rich Blessings to you. Regards, Rafaqat Inayat

Associated with: Online Angels

96% Job Success
$3.00 /hr
13,137 hours