Zendesk Developers & Programmers

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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 51 Zendesk projects are completed every quarter on Upwork.

51

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: June 1, 2015
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  1. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,227 hours
    5.00
  2. Jehan zeb

    Jehan zeb

    Senior Lead Developer:Dot Net|C#|Asp.net|MVC|Zendesk|DNN|Ajax|Jquery

    Pakistan - Last active: 13 days ago - Tests: 3 - Portfolio: 5

    I have more than 6 years of experience in Software development, Design, Integration and deployment. My expertise are: Microsoft Dot Net Technology, especially ASP.Net with C#, Web Forms, MS Ajax, ADO.Net, Entity Framework, MS SQL Server, WCF. Other expertise includes: Zendesk Setup, Zendesk Configuration, Zendesk Customization, Zendesk Apps development, Dot Net Nuke, Sitefinity, Umbraco, Orchard Framework, EPi Server, I am a Zendesk Expert, having excellent knowledge of Zendesk Customization(Branding), Zendesk API, Zendesk Single Sign On etc. I am here to fulfill you business need through my expertise and serving you in a best and cost effective manner. My priority is 100% customer satisfaction.

    $20.00 /hr
    539 hours
    4.62
  3. Stefan Spirkovski

    Stefan Spirkovski

    Zendesk Technical Support Specialist

    Macedonia - Last active: 6 days ago - Tests: 7 - Portfolio: 4

    I started to work as a IT support agent, just to try out something new, but then... I fell in love with this type of job. The communication with so many different customers, the art of getting their trust and satisfaction has been a alluring and main driving force for me, for the last 2 years. I love to learn new stuff (kind of addicted to it), and I do that quick and efficiently. With my educational background in IT, I have plenty of technical skills that would come in handy in various situations. I play exceptionally in a team environment, and I consider the team to be my family. I can handle all kind of stressful situations, and I get the best of it 99,9% of the time. I guarantee that if you make your choice to add me to your team or company will be 100% satisfactory.

    Groups: Pro Customer Service

    $16.67 /hr
    1,600 hours
    5.00
  4. Patricia C

    Patricia C

    Amazing Zendesk Customer Service Specialist

    Dominican Republic - Last active: 1 day ago - Tests: 13 - Portfolio: 9

    I have more than 5 years of experience in areas such as customer service, data entry, web researching and email handling. For two years have been working as a freelancer Virtual Assistant and translator. I am thorough, a very fast learner, determined to produce quality work and most of all an asset in whichever section I am placed. I'm also proficient with the Microsoft Office Package, Wordpress, PrestaShop, ZenDesk, ShipStation, Photoshop CS6, Illustrator CS6, iTunnes, aWeber, Google Calendar, Google Docs, SnapIt, Camtasia and other programs/Apps. Detailed-oriented worker, put myself 100% in every work that I do, believing that a flawless job will speak of me as a contractor. Deadlines are sacred for me.

    $5.06 /hr
    3,604 hours
    4.99
  5. Richard Nyakundi

    Richard Nyakundi

    Zendesk Expert, Technical Support and Customer Support Manager

    Kenya - Last active: 2 days ago - Tests: 7 - Portfolio: 1

    Experienced Zendesk Consultant and Customer Support Team Lead with 1700+ oDesk hours. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionality by being able to fully understand all aspects of Zendesk of what it can and it can't do.. Key words: zendesk consultant, customer support team lead, reporting, excel, HTML, CSS, JavaScript.

    $16.67 /hr
    1,910 hours
    4.99
  6. Kristy Foster

    Kristy Foster

    Customer Service Specialist with Zendesk, chat, and Social Support exp

    United States - Last active: 1 day ago - Tests: 5

    I have several years of customer service and support experience (including online, over the phone and in person). I have been using the Zendesk platform for the past 2 years as well as Ultra Cart, Authorize.net, FSI, as well as specific tools and platforms configured by and for the Uber app. Using these tools I was able to provide fare estimates, adjust fares for both riders and drivers, administer driver payments, charge riders cleaning fees as well as other fees pertaining to their ride, cancel and adjust orders, sent replacement shipments, update customer information, and track shipments. I have vast experience with both Microsoft applications as well as OS for Mac. I am proficient with google drive, including calendar, and gmail. I have both a PC and a Macbook so I have whatever application is needed to get the job done. I have a friendly, energetic, and professional demeanor and I always get the job done with a smile. I have the ability to multi task and handle multiple responsibilities. I am a quick learner and always eager to find the most efficient and effective system to provide top notch customer service.

    $16.67 /hr
    2,179 hours
    4.98
  7. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Last active: 3 months ago - Tests: 20 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •Financial Accounting/ Payable and Receivable •Project & Data Management •Account Management •HR Management Skills: Proficiency in MsOffice; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Bill.com, Dropbox, ConstantContact, Wordpress, Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00
  8. Donnie Facun

    Donnie Facun

    Virtual Assistant, Zendesk, Email support

    Philippines - Last active: 3 months ago - Tests: 6

    If my experiences could speak for me, all of them would definitely point out in one direction - customer service. Whether it'd be voice or non-voice, back office and/or administrative tasks, my inclination and reason boils down to one denominator. I have worked for an online shopping UK company and a tv-internet-phone US company wherein I address the customers' concerns by hearing them out, clarifying the issue raised, providing possible solutions, making timely follow ups, and resolving them. Ultimately, my goal was to keep customers very satisfied with the services I represented for my company. I would always bear in mind that meeting their needs and going the extra mile make happy customers. In this light, I am looking forward to put my hard-earned knowledge and skills into practice in the workplace. I am eager to learn new things, develop myself and grow with the company I work for. I am hardworking and determined to achieve goals. I want to add value to any organization that would put its trust on my shoulder and contribute to its success. My aim is make you very satisfied clients.

    $7.78 /hr
    90 hours
    5.00
  9. Jae-an Sarucam

    Jae-an Sarucam Agency Contractor

    Website Content and Design, SEO, Zendesk, Wordpress

    Philippines - Last active: 8 days ago - Tests: 3 - Portfolio: 2

    I'm Jae-an Sarucam, a BS in Information and Communication Technology graduate in Cebu Technological University-Tuburan Campus, Tuburan, Cebu, Philippines. I had the experience in handling high position, as president from different organizations in school. I'm a student assistant, I help with my instructor in conducting researches. I learned Microsoft Office Applications such as Microsoft Word, Excel, PowerPoint, Access. I also learned Website Content and Design, SEO, Zendesk, and Wordpress. I'm aiming to find a job that will not only help my financial needs but also enhance my skills and add more on my knowledge for me to be a productive individual and to grow professionally. I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your company could assign me, with good handle of the interpersonal relationships, good leadership, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.

    Associated with: Mindmine Computer Services and Consultancy

    $3.00 /hr
    3,041 hours
    5.00
  10. Joanne marie P.

    Joanne marie P.

    Live Chat/Zendesk Customer Service Specialist

    Philippines - Last active: 6 days ago - Tests: 4 - Portfolio: 3

    I have been in the customer service industry for 6 years now. I have worked as an article write in a small scale call center, then a month after, I worked as customer service representative in one of the pioneering BPO companies here in the Philippines. During my stay in this company, I have been an assistant team leader and do admin tasks as assigned by my superior; I have also experienced using the CosmoUniverse for taking calls- inbound/outbound. After 2 years in the Call center industry, I decided to work from home. Since 2011, I have been working using Zendesk. I have also worked as an appointment setter, researcher, and just recently, a livechat support specialist. I do have experiences in using Microsoft word, and Google drive. I am hard-working and pays attention to detail. Furthermore, I always ensure that I deliver as I promised.

    $4.22 /hr
    5,766 hours
    5.00