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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: August 1, 2015
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  1. Jae-an Sarucam

    Jae-an Sarucam Agency Contractor

    Website Content and Design, SEO, Zendesk, Wordpress

    Philippines - Last active: 5 days ago - Tests: 3 - Portfolio: 2

    I'm Jae-an Sarucam, a BS in Information and Communication Technology graduate in Cebu Technological University-Tuburan Campus, Tuburan, Cebu, Philippines. I had the experience in handling high position, as president from different organizations in school. I'm a student assistant, I help with my instructor in conducting researches. I learned Microsoft Office Applications such as Microsoft Word, Excel, PowerPoint, Access. I also learned Website Content and Design, SEO, Zendesk, and Wordpress. I'm aiming to find a job that will not only help my financial needs but also enhance my skills and add more on my knowledge for me to be a productive individual and to grow professionally. I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your company could assign me, with good handle of the interpersonal relationships, good leadership, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.

    Associated with: Mindmine Computer Services and Consultancy

    $3.00 /hr
    3,041 hours
    5.00
  2. Judessa D.

    Judessa D. Agency Contractor

    Zendesk Customer Service Specialist, Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 10

    I have a progressive 8 years of experience in the customer service field. I provided technical and customer support to American and Australian companies handling different accounts from time to time and, for the last 2 years, have been using Zendesk and Joomla ticketing system. I also became a Team Lead and managed a team of agents supervising and monitoring their performance. Being in the call center industry for 8 years had me developed a comprehensive knowledge of the methods and practices of providing customer service. I still want to explore and keep on seeking for a position that will utilize my knowledge and work experiences that allows me to contribute them for the growth and success of the organization and also challenges me to learn and develop more new skills.

    Associated with: Team Chen, Global Alpha Provider Business Solutions Agency

    $5.00 /hr
    5,435 hours
    5.00
  3. Chavonne S.

    Chavonne S.

    Email Support with Email Support with Zendesk

    United States - Last active: 1 day ago - Tests: 3

    I am currently offering customer service in the field of email support. I have 5+ years of customer service. I have handled phone and email support as well as data entry. I have experience handling emails on the Zendesk and Parature platforms. I am located in the US and a native US English speaker. I have experience in Tier 1 troubleshooting with Android and iphone devices and warranty support. I also have experience handling customer issues/complaints via email in regards to service, taking the appropriate action to resolve the issue or escalating if needed. I am a hard working multi-tasker that is able to adapt to change very well and is a fast learner.

    Groups: Pro Customer Service

    $8.89 /hr
    0 hours
    0.00
  4. Janela V.

    Janela V.

    Superstar VA, Chat Support, Zendesk, Social Media Manager, Live Chat

    Philippines - Last active: 1 day ago - Tests: 6

    KickButt VA, Customer Support, Zendesk, Email Marketing, Live Chat If you are looking for a kickbutt virtual assistant, an enthusiastic and reliable customer service agent, an email marketer, a Social Mediamanager or a Live Chat operator, I am your person. I would love to have a permanent position, but would accept short term projects also. Over the last 4 years, I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as my father's own personal assistant, a voice and non-voice agent, a telemarketer, a zendesk ticket support agent and an order processor. All of these has helped me grow and succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I'm a very hardworking individual, dedicated, goal-driven, and result-oriented with a keen eye to detail. My aim is to help you achieve your business goals through efficient and quality services.

    $11.11 /hr
    3,573 hours
    4.70
  5. Mr. Bilal

    Mr. Bilal

    VA, WordPress, Zendesk, Skilled Writer, Social Media, Data Entry.

    Pakistan - Last active: 1 day ago - Tests: 3 - Portfolio: 12

    I am looking to offer my virtual administrative skills for any projects you have that may require a mixture of administrative, sales support skills, data entry as well as web research. I bring 4 years of professional sales experience to the table along with management skills that allow me to quickly understand your business needs and properly execute within a timely manner. I have great attention to detail and I can perform projects of all sizes, from the largest, most complex projects to the smallest and most tedious projects.

    $10.00 /hr
    2,805 hours
    4.99
  6. Richard Nyakundi

    Richard Nyakundi

    Zendesk Expert, Technical Support and Customer Support Manager

    Kenya - Last active: 2 days ago - Tests: 7 - Portfolio: 1

    Experienced Zendesk Consultant and Customer Support Team Lead with 1700+ oDesk hours. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionality by being able to fully understand all aspects of Zendesk of what it can and it can't do.. Key words: zendesk consultant, customer support team lead, reporting, excel, HTML, CSS, JavaScript.

    $16.67 /hr
    1,927 hours
    4.99
  7. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 1 day ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,551 hours
    4.93
  8. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,923 hours
    5.00
  9. Sateesh Chandra

    Sateesh Chandra Agency Contractor

    Expert in Atlassian tools and Zendesk customer support tool

    Ireland - Last active: 4 days ago - Tests: 1 - Portfolio: 1

    Managed, Installed and supported different application in the Atlassian stack like Jira, Confluence, Fisheye / Crucible, Bamboo with multiple Organizations Configured multiple add-ons on Jira like Jira Agile - Implementation of Agile methodologies on Jira Jira Service Desk - Enhancing Jira for Customer support teams Zephyr - I had installed Zephyr add-on on Jira to be used by Testing teams for Test Management and integrating with Jira Tempo Timesheets - Installed Tempo Timesheets add-on on Jira to manage the timesheets of the users and the teams. I had even installed Zendesk Customer Support Software for different organizations Being a Certified System Administrator,

    Associated with: Test Triangle Limited

    $16.67 /hr
    0 hours
    0.00
  10. Giorgi Javakhidze

    Giorgi Javakhidze

    MCITP | Vmware | Windows - Linux Systems Administrator

    Georgia - Last active: 12/17/2013 - Tests: 6

    In the last 3 years, I have administered many IT networks, managing over 1000+ users. My core competency lies in complete managing of windows - linux based networks, including Active Directory, Exchange, MS-SQL, virtual clouds, based on VMware / Hyper-V and EVA Storage Area Network. I have deep experience in the following software solutions: Basic server services ( DNS, DHCP, WSUS, Vpn, etc. ) Windows 2003/2008 Server Windows 2003/2008 Active Directory Lync Server, Exchange Server, SharePoint Server. Monitoring: SCOM, Nagios Web Server: IIS, Apache Mail Servers : MDaemon, Postfix. Database: MSSQL, MySQL. Proxy / firewall solutions ( Squid, TMG, ISA ) VMware vShere and vCloud: ESXi, vCenter, vCloud Director, vShield

    $15.00 /hr
    183 hours
    5.00