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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Paco Sebastian Sunico

    Paco Sebastian Sunico Agency Contractor

    Email and Zendesk Customer Support Specialist

    Philippines - Last active: 12 days ago - Tests: 10

    I have over 7 years of experience in customer service including 5 years in the financial industry handling complex issues with billing, payments, taxes, insurance and even escrow. I have used a number of systems including custom Siebel systems and more recently, Zendesk. I also have extensive experience in remote computer troubleshooting and virus removal services. I have extensive experience in Microsoft Office, Adobe Photoshop, and with Google drive. These tools help me create eye-catching presentations; edit photos and create templates; and create online reports and tables for my team. I'm a friendly, results-driven, goal-oriented professional able to multi-task and head projects with a team or become an individual contributor where I can train and coach my team to keep them driven to reach the goal. I look forward to working with you as a customer service representative or your technical support staff.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    910 hours
    5.00
  2. Joanne marie P.

    Joanne marie P.

    Live Chat/Zendesk Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    I have been in the customer service industry for 6 years now. I have worked as an article write in a small scale call center, then a month after, I worked as customer service representative in one of the pioneering BPO companies here in the Philippines. During my stay in this company, I have been an assistant team leader and do admin tasks as assigned by my superior; I have also experienced using the CosmoUniverse for taking calls- inbound/outbound. After 2 years in the Call center industry, I decided to work from home. Since 2011, I have been working using Zendesk. I have also worked as an appointment setter, researcher, and just recently, a livechat support specialist. I do have experiences in using Microsoft word, and Google drive. I am hard-working and pays attention to detail. Furthermore, I always ensure that I deliver as I promised.

    $4.22 /hr
    6,110 hours
    5.00
  3. Gia Macil Concha Egusquiza

    Gia Macil Concha Egusquiza

    Live Chat and Zendesk Customer Service Specialist

    Philippines - Last active: 19 hours ago - Tests: 6

    I have more than 5 years of experience in Customer Service (Phone, Email and Chat). I have handled Escalations - dealing with complex problems and disputes. For 3 years, I have worked as a Travel Specialist - handling customer's complaints, booking reservations, cancel and modify itineraries and reservations, working hand in hand with Hotels, Airlines and Car Rentals to provide solutions to customer's needs and wants, I am experienced in using in Zopim , Live Chat, Zendesk and Shopify. Being in the business for several years, I have acquired the right skills and attitude to provide excellent quality customer service so may it be Chat, Email or Phone Support you need, I can help you with that!

    $3.00 /hr
    645 hours
    2.95
  4. Cyrus jeffrey amatorio M.

    Cyrus jeffrey amatorio M.

    Zendesk and Live Chat Support Specialist

    Philippines - Last active: 19 hours ago - Tests: 5 - Portfolio: 17

    Hello, I am an expert Zendesk and Live Chat Support Specialist. For over 4 years, I have provided high quality customer service experience to my clients assisting them in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. As a customer service provider, I also experienced in using professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project!

    $4.44 /hr
    8,879 hours
    3.57
  5. Jeselle D.

    Jeselle D.

    Real Estate/Customer Support/Zendesk/Email Handling/Live Chat Operator

    Philippines - Last active: 19 hours ago - Tests: 3 - Portfolio: 2

    I am a administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Quick learner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Looking for a job where I could hone my skills and contribute to the success of the company I'll be working with. Previous work experiences include market research, customer support for a travel agency, real estate software virtual assistant, and currently an all around real estate VA.

    $6.67 /hr
    501 hours
    4.99
  6. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Last active: 19 hours ago - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,819 hours
    4.89
  7. Mary Mae Gonzalez

    Mary Mae Gonzalez

    Customer Service, Zendesk, Email Support, Virtual Assistant, Mailchimp

    Philippines - Last active: 14 days ago - Tests: 2 - Portfolio: 3

    I am well experienced and can deliver great results for clients! Previously handled zendesk and mailchimp customer support and I am certain to be one of the top employee here in Upwork. With over 5 years of experience in customer support handling directory assistance and sprint customer support, I am dedicated, honest and can assure clients professionalism. Below is my Internet speed, , http://www.speedtest.net/my-result/3513786226

    $9.00 /hr
    1,695 hours
    4.65
  8. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,940 hours
    5.00
  9. Abid Ahmed

    Abid Ahmed Agency Contractor

    Customer Support - Zendesk, Desk.com, Live Chat, Email Support, VA

    Bangladesh - Last active: 19 hours ago - Tests: 6 - Portfolio: 9

    I started off as a Customer Service Representative at a multinational company in telecom sector where I was later appointed as a Customer Service Manager and I lead a team of 7 persons. Over the last 6 years, I made myself expert in handling Customer service issues and made myself proficient in using Desk.com, Zendesk and Velaro. I have worked at oDesk as a customer service representative of the company for more than one and a half year. The friendly working environment at oDesk helped me to explore my potentials and enrich my experience as a Customer Support specialist. I had been the Country Support Representative, Bangladesh where my responsibility was to provide services to more than 50,000 freelancers and another more than 8000 clients of oDesk at Bangladesh. My years of experience working in customer service has helped me acquire customer service skills that serve as my main tool in client interactions. I take pride and put my heart and dedication to every task assigned to me, even if it is a short term project. I am great at multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met. Seeking opportunities to help you build your valuable business and to build my career as a successful online freelancer!

    Associated with: Team Support, Realblackz

    $11.11 /hr
    3,690 hours
    4.92
  10. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Last active: 5 months ago - Tests: 19 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •Financial Accounting/ Payable and Receivable •Project & Data Management •Account Management •HR Management Skills: Proficiency in MsOffice; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Bill.com, Dropbox, ConstantContact, Wordpress, Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00