Excellent Customer Service for Voice/Email/Chat w/Zendesk experience
Please Note: I am equipped with a generator in case of power failure which is rare in my area, Back up Internet (USB, LTE, and Pocket WiFi), Back up computers so I am always ready and won't need to be absent. RELIABLE AND DEPENDABLE? This is ME.
My Long-Term Objectives:
-To obtain a more challenging position, and contribute to program goals and productivity in the team and in the company.
-To effectively utilize my expertise in customer service, customer management, and interpersonal communication skills consistently.
-To inspire people, to learn and achieve more by being helped and helping someone in the team.
My goal is to be able to work home based full time or part time and so I would be able to have additional income without leaving the convenience of my home where I can fully supervise my 3 kids at the same time. I am an efficient contractor for this is not a job for me. This is where I build my home and my family.
See my valuable skills and work experience to share:
√ Content Moderation and Community Management
√ Customer Service
√ Live Chat Support
√ Technical Support
√ Email Management ( Web based/Email Clients)
√ Customer/Vendor email management ( Answer email queries)
√ Web Research and Data Entry
I have used Zendesk, Desk and Freshdesk platforms with my previous clients. I have worked for a client that has an online app for iOS and Androids. You can rely on my being organized CSR. I have used Olark, Zorpim, and Livechatinc, Velaro and LiveHelp for Chat Support Roles. I have an experience using Shopify, Wordpress, Weebly, Wix, Solar Platforms.
So if you are looking for an honest, trustworthy and dedicated contractor, then I am the one that you are looking for!