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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: July 1, 2015
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  1. Gia Macil Concha Egusquiza

    Gia Macil Concha Egusquiza

    Live Chat and Zendesk Customer Service Specialist

    Philippines - Last active: 18 hours ago - Tests: 6

    I have more than 5 years of experience in Customer Service (Phone, Email and Chat). I have handled Escalations - dealing with complex problems and disputes. For 3 years, I have worked as a Travel Specialist - handling customer's complaints, booking reservations, cancel and modify itineraries and reservations, working hand in hand with Hotels, Airlines and Car Rentals to provide solutions to customer's needs and wants, I am experienced in using in Zopim , Live Chat, Zendesk and Shopify. Being in the business for several years, I have acquired the right skills and attitude to provide excellent quality customer service so may it be Chat, Email or Phone Support you need, I can help you with that!

    $3.00 /hr
    602 hours
    2.95
  2. Cyrus jeffrey amatorio M.

    Cyrus jeffrey amatorio M.

    Zendesk and Live Chat Support Specialist

    Philippines - Last active: 18 hours ago - Tests: 5 - Portfolio: 17

    Hello, I am an expert Zendesk and Live Chat Support Specialist. For over 4 years, I have provided high quality customer service experience to my clients assisting them in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. As a customer service provider, I also experienced in using professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project!

    $4.44 /hr
    8,842 hours
    3.57
  3. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Last active: 18 hours ago - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,778 hours
    4.89
  4. Mary Mae Gonzalez

    Mary Mae Gonzalez

    Customer Service, Zendesk, Email Support, Virtual Assistant, Mailchimp

    Philippines - Last active: 7 days ago - Tests: 2 - Portfolio: 3

    I am well experienced and can deliver great results for clients! Previously handled zendesk and mailchimp customer support and I am certain to be one of the top employee here in Upwork. With over 5 years of experience in customer support handling directory assistance and sprint customer support, I am dedicated, honest and can assure clients professionalism. Below is my Internet speed, , http://www.speedtest.net/my-result/3513786226

    $9.00 /hr
    1,695 hours
    4.65
  5. Abid Ahmed

    Abid Ahmed Agency Contractor

    Customer Support - Zendesk, Desk.com, Live Chat, Email Support, VA

    Bangladesh - Last active: 18 hours ago - Tests: 6 - Portfolio: 9

    I started off as a Customer Service Representative at a multinational company in telecom sector where I was later appointed as a Customer Service Manager and I lead a team of 7 persons. Over the last 6 years, I made myself expert in handling Customer service issues and made myself proficient in using Desk.com, Zendesk and Velaro. I have worked at oDesk as a customer service representative of the company for more than one and a half year. The friendly working environment at oDesk helped me to explore my potentials and enrich my experience as a Customer Support specialist. I had been the Country Support Representative, Bangladesh where my responsibility was to provide services to more than 50,000 freelancers and another more than 8000 clients of oDesk at Bangladesh. My years of experience working in customer service has helped me acquire customer service skills that serve as my main tool in client interactions. I take pride and put my heart and dedication to every task assigned to me, even if it is a short term project. I am great at multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met. Seeking opportunities to help you build your valuable business and to build my career as a successful online freelancer!

    Associated with: Team Support, Realblackz

    $11.11 /hr
    3,680 hours
    4.92
  6. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Last active: 4 months ago - Tests: 20 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •Financial Accounting/ Payable and Receivable •Project & Data Management •Account Management •HR Management Skills: Proficiency in MsOffice; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Bill.com, Dropbox, ConstantContact, Wordpress, Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00
  7. Brandon Snowberger

    Brandon Snowberger

    Customer Service Representative, Game Developer, Software Developer

    United States - Last active: 4 days ago - Tests: 4 - Portfolio: 5

    I am an experienced Customer Service Representative. With over 4 years of experience in both Community Management, and Support. I also bring to the table my 7+ years of Game and Software developer experience. My customer support experience ranges from cell phone support to in and out of game customer support. My development experience is primarily in both client and server game development.

    $16.67 /hr
    1,072 hours
    5.00
  8. Mehdi H.

    Mehdi H.

    Experienced in PHP, web security,Malware remove, WordPress and Joomla

    Philippines - Last active: 18 hours ago - Tests: 7 - Portfolio: 2

    -Website development in Joomla/WordPress/PHP/MYSQL/JavaScript -Technical Support -Webmaster/Content manager - Misc Tools (WHM/Cpanel, WHMCS, Plesk, Layered Panel,SSH, etc) - Payment Gateways integration (PayPal) - Virus, Malware, Spyware, Rootkit removing and website security analyzer. penetration testing (Malware, virus removal) - Forex MQL4 programming/Strategy Tester/Analyzer/ - Windows (2000/XP/Vista/7, 2003/2008 Server) - Bootstrap, CSS, Ajax, SEO

    $20.00 /hr
    1,806 hours
    5.00
  9. Kristine R.

    Kristine R.

    Translation Project Coordinator | Desktop Publisher | CSR

    Philippines - Last active: 18 hours ago - Tests: 14 - Portfolio: 2

    I am a highly motivated individual who would like to obtain a part-time freelance work, where I can utilize and enhance my skills that will lead to personal and professional development. I'm also listed as one of the Top 10% of Successful oDesk Freelancers and attain a Top-rated badge with 100% Job Success Score! Formula for success: Skill - knowledge to meet the needs of the clients People Management - ability to use appropriate communication to help clients feel comfortable Self-management - ability to control emotional responses to manage interactions positively Flexibility - keeping your balance while performing these 3 aspects

    $11.11 /hr
    4,240 hours
    5.00
  10. Raquel A.

    Raquel A.

    Experienced Virtual Assistant | Linux Sys Admin | Migration Specialist

    Philippines - Last active: 18 hours ago - Tests: 12

    You can use my help on the following: 1. Web Hosting Tech Support (Linux) - has a very good understanding on the following: - Domain Names (registration, renewal, transfer, and redemption) - Web Hosting Concepts - DNS - Cloudflare - Email and FTP Configuration - SSH - cPanel/WHM - Wordpress - Migration (cPanel to cPanel, Custom Control Panel to cPanel, No Control Panel to cPanel) - Can do email migration as well. Such as from any other mailbox to a google apps email accounts. - HTML - PHP - MySQL - Sales and Billing Inquiries - Familiar with WHMCS Billing Software, Kayako and Zendesk Ticketing - Problem Solver - Can write trouble shooting guide 2. I can be your girl (VA) - Web Research - Data Entry - Anything under the sun 3. Familiar with Amazon Seller Central. - An e-commerce personal assistant 4. Project Management Note: If your company is looking for a Team, I can provide it to you as well.

    $11.11 /hr
    3,886 hours
    4.83