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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: July 1, 2015
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  1. Jae-an Sarucam

    Jae-an Sarucam Agency Contractor

    Website Content and Design, SEO, Zendesk, Wordpress

    Philippines - Last active: 2 days ago - Tests: 3 - Portfolio: 2

    I'm Jae-an Sarucam, a BS in Information and Communication Technology graduate in Cebu Technological University-Tuburan Campus, Tuburan, Cebu, Philippines. I had the experience in handling high position, as president from different organizations in school. I'm a student assistant, I help with my instructor in conducting researches. I learned Microsoft Office Applications such as Microsoft Word, Excel, PowerPoint, Access. I also learned Website Content and Design, SEO, Zendesk, and Wordpress. I'm aiming to find a job that will not only help my financial needs but also enhance my skills and add more on my knowledge for me to be a productive individual and to grow professionally. I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your company could assign me, with good handle of the interpersonal relationships, good leadership, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.

    Associated with: Mindmine Computer Services and Consultancy

    $3.00 /hr
    3,041 hours
    5.00
  2. Judessa D.

    Judessa D. Agency Contractor

    Zendesk Customer Service Specialist, Virtual Assistant

    Philippines - Last active: 20 hours ago - Tests: 10

    I have a progressive 8 years of experience in the customer service field. I provided technical and customer support to American and Australian companies handling different accounts from time to time and, for the last 2 years, have been using Zendesk and Joomla ticketing system. I also became a Team Lead and managed a team of agents supervising and monitoring their performance. Being in the call center industry for 8 years had me developed a comprehensive knowledge of the methods and practices of providing customer service. I still want to explore and keep on seeking for a position that will utilize my knowledge and work experiences that allows me to contribute them for the growth and success of the organization and also challenges me to learn and develop more new skills.

    Associated with: Team Chen, Global Alpha Provider Business Solutions Agency

    $5.00 /hr
    5,412 hours
    5.00
  3. Richard Nyakundi

    Richard Nyakundi

    Zendesk Expert, Technical Support and Customer Support Manager

    Kenya - Last active: 5 days ago - Tests: 7 - Portfolio: 1

    Experienced Zendesk Consultant and Customer Support Team Lead with 1700+ oDesk hours. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionality by being able to fully understand all aspects of Zendesk of what it can and it can't do.. Key words: zendesk consultant, customer support team lead, reporting, excel, HTML, CSS, JavaScript.

    $16.67 /hr
    1,923 hours
    4.99
  4. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 20 hours ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,534 hours
    4.93
  5. Janela V.

    Janela V.

    Superstar VA, Chat Support, Zendesk, Social Media Manager, Live Chat

    Philippines - Last active: 20 hours ago - Tests: 6

    KickButt VA, Customer Support, Zendesk, Email Marketing, Live Chat If you are looking for a kickbutt virtual assistant, an enthusiastic and reliable customer service agent, an email marketer, a Social Mediamanager or a Live Chat operator, I am your person. I would love to have a permanent position, but would accept short term projects also. Over the last 4 years, I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as my father's own personal assistant, a voice and non-voice agent, a telemarketer, a zendesk ticket support agent and an order processor. All of these has helped me grow and succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I'm a very hardworking individual, dedicated, goal-driven, and result-oriented with a keen eye to detail. My aim is to help you achieve your business goals through efficient and quality services.

    $11.11 /hr
    3,570 hours
    4.70
  6. Mr. Bilal

    Mr. Bilal

    VA, WordPress, Zendesk, Skilled Writer, Social Media, Data Entry.

    Pakistan - Last active: 20 hours ago - Tests: 3 - Portfolio: 12

    I am looking to offer my virtual administrative skills for any projects you have that may require a mixture of administrative, sales support skills, data entry as well as web research. I bring 4 years of professional sales experience to the table along with management skills that allow me to quickly understand your business needs and properly execute within a timely manner. I have great attention to detail and I can perform projects of all sizes, from the largest, most complex projects to the smallest and most tedious projects.

    $10.00 /hr
    2,781 hours
    4.99
  7. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Last active: 20 hours ago - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,922 hours
    5.00
  8. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 6 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  9. Qiana J.

    Qiana J.

    Talented Customer Service Email Support and Adminstrative Professional

    United States - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

    $17.78 /hr
    2,637 hours
    4.07
  10. Reynaldo Jr Soriano

    Reynaldo Jr Soriano

    Customer Service Superstar and Team Lead

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 4

    I am an award-winning client support specialist who have 11 years of customer service experience, including managing a team of client support advocates for Thumbtack, Inc. In 2008, I was awarded by 24/7 Customer and Optus as the first agent to meet the required average handling time (AHT) and for consistently achieving the lowest AHT in the team (see my portfolio). I am also enthusiastic and passionate about creative ways to delight customers. I had the opportunities to work for big companies, such as IBM Daksh, 24/7 Customer, and Teletech, as a Customer Service Specialist and Technical Support Expert, where I honed my communication skills and developed a high level of problem solving skills. I also worked face-to-face with customers for three years as a Service Crew and Store Marketing Assistant at Jollibee, where I learned about marketing focusing on upselling. I'm presently working for Upwork as part of their Marketplace Experience Team, which is a specialized customer services team aimed at increasing customer loyalty and retention. I am very familiar with Zendesk, Desk, Velaro, and Google Applications (document, calendar, and spreadsheet). I believe that in order to make yourself happy, you need to make others happy first. I enjoy helping businesses to reach greater levels of success and will do “whatever it takes” to ensure a positive result. Please check out my profile to know more about my work experience. If you think my skill sets match what you are looking for, kindly invite me to apply to your job. I am currently available for a part-time senior customer service representative role (up to 10 hours per week). Thank you.

    Groups: Pro Customer Service

    $16.67 /hr
    11,759 hours
    5.00