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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Merian Malasaga

    Merian Malasaga Agency Contractor

    Experienced Customer Service

    Philippines - Tests: 4

    I have over 9 years of experience in the customer service department. I came in as a customer service representative and eventually got promoted as a team manager. I handled Voice Support, Inbound Sales, Email and Chat support as a team manager. Being in the customer service department for more than 9 years, I know it is very important to have an exceptional customer service skills for a company's growth and survival.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    1,141 hours
    0.00
  2. Rhea Gultian

    Rhea Gultian

    Zendesk / Email / Live-Chat Support

    Philippines - Tests: 10 - Portfolio: 8

    To get a challenging yet rewarding work responsibilities in the field of Customer Service, Sales, Training & General Virtual Assistance where I can apply my skills and previous experiences while ensuring to deliver excellent results leading to long term working relationship. My 5 year over all work experiences are mainly focused on customer support/sales and virtual administrative assistance. Those experiences I have, would certainly be a value. For me, my work is more than a job. I am someone who is willing to stay late and work over time just to make sure special projects were taken care of. I am highly organized, can work independently with or without supervision, detail-oriented & a fast learner. I always welcome challenges & interested in opportunities promoting growth and offering professional advancement. I am proud to be a team player & a leader, looking for a long term employment where I can be a valued member of the team. I am self motivated, can multitask and very resourceful in completing projects with the ability to work calmly under pressure.

    $5.78 /hr
    4,890 hours
    4.87
  3. Joanne marie P.

    Joanne marie P.

    Live Chat/Zendesk Customer Service Specialist

    Philippines - Tests: 4 - Portfolio: 3

    I have been in the customer service industry for 6 years now. I have worked as an article write in a small scale call center, then a month after, I worked as customer service representative in one of the pioneering BPO companies here in the Philippines. During my stay in this company, I have been an assistant team leader and do admin tasks as assigned by my superior; I have also experienced using the CosmoUniverse for taking calls- inbound/outbound. After 2 years in the Call center industry, I decided to work from home. Since 2011, I have been working using Zendesk. I have also worked as an appointment setter, researcher, and just recently, a livechat support specialist. I do have experiences in using Microsoft word, and Google drive. I am hard-working and pays attention to detail. Furthermore, I always ensure that I deliver as I promised.

    $4.22 /hr
    6,205 hours
    5.00
  4. Cyrus jeffrey amatorio M.

    Cyrus jeffrey amatorio M.

    Zendesk and Live Chat Support Specialist

    Philippines - Tests: 5 - Portfolio: 17

    Hello, I am an expert Zendesk and Live Chat Support Specialist. For over 4 years, I have provided high quality customer service experience to my clients assisting them in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. As a customer service provider, I also experienced in using professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project!

    $4.44 /hr
    8,985 hours
    3.57
  5. Mary Mae Gonzalez

    Mary Mae Gonzalez

    Customer Service, Zendesk, Email Support, Virtual Assistant, Mailchimp

    Philippines - Tests: 2 - Portfolio: 3

    I am well experienced and can deliver great results for clients! Previously handled zendesk and mailchimp customer support and I am certain to be one of the top employee here in Upwork. With over 5 years of experience in customer support handling directory assistance and sprint customer support, I am dedicated, honest and can assure clients professionalism. Below is my Internet speed, , http://www.speedtest.net/my-result/3513786226

    $9.00 /hr
    1,695 hours
    4.65
  6. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,983 hours
    5.00
  7. Abid Ahmed

    Abid Ahmed Agency Contractor

    Customer Support - Zendesk, Desk.com, Live Chat, Email Support, VA

    Bangladesh - Tests: 6 - Portfolio: 9

    I started off as a Customer Service Representative at a multinational company in telecom sector where I was later appointed as a Customer Service Manager and I lead a team of 7 persons. Over the last 6 years, I made myself expert in handling Customer service issues and made myself proficient in using Desk.com, Zendesk and Velaro. I have worked at oDesk as a customer service representative of the company for more than one and a half year. The friendly working environment at oDesk helped me to explore my potentials and enrich my experience as a Customer Support specialist. I had been the Country Support Representative, Bangladesh where my responsibility was to provide services to more than 50,000 freelancers and another more than 8000 clients of oDesk at Bangladesh. My years of experience working in customer service has helped me acquire customer service skills that serve as my main tool in client interactions. I take pride and put my heart and dedication to every task assigned to me, even if it is a short term project. I am great at multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met. Seeking opportunities to help you build your valuable business and to build my career as a successful online freelancer!

    Associated with: Team Support, Realblackz

    $11.11 /hr
    3,747 hours
    4.92
  8. Joycelyn E.

    Joycelyn E. Agency Contractor

    Excellent Customer Service for Voice/Email/Chat w/Zendesk experience

    Philippines - Tests: 6 - Portfolio: 9

    Please Note: I am equipped with a generator in case of power failure which is rare in my area, Back up Internet (USB, LTE, and Pocket WiFi), Back up computers so I am always ready and won't need to be absent. RELIABLE AND DEPENDABLE? This is ME. My Long-Term Objectives: -To obtain a more challenging position, and contribute to program goals and productivity in the team and in the company. -To effectively utilize my expertise in customer service, customer management, and interpersonal communication skills consistently. -To inspire people, to learn and achieve more by being helped and helping someone in the team. My goal is to be able to work home based full time or part time and so I would be able to have additional income without leaving the convenience of my home where I can fully supervise my 3 kids at the same time. I am an efficient contractor for this is not a job for me. This is where I build my home and my family. See my valuable skills and work experience to share: √ Content Moderation and Community Management √ Customer Service √ Live Chat Support √ Technical Support √ Email Management ( Web based/Email Clients) √ Customer/Vendor email management ( Answer email queries) √ Web Research and Data Entry I have used Zendesk, Desk and Freshdesk platforms with my previous clients. I have worked for a client that has an online app for iOS and Androids. You can rely on my being organized CSR. I have used Olark, Zorpim, and Livechatinc, Velaro and LiveHelp for Chat Support Roles. I have an experience using Shopify, Wordpress, Weebly, Wix, Solar Platforms. So if you are looking for an honest, trustworthy and dedicated contractor, then I am the one that you are looking for!

    Associated with: MAGNIFICO, DigiNomads

    $10.00 /hr
    3,085 hours
    4.35
  9. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Tests: 19 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •Financial Accounting/ Payable and Receivable •Project & Data Management •Account Management •HR Management Skills: Proficiency in MsOffice; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Bill.com, Dropbox, ConstantContact, Wordpress, Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00