marcia murphy
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marcia murphy

Accounting Clerk/Tier 1 Technical Support/Administative Assistant


Templeton, United States


Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk . I also have Accounting experience and skills from previous positions as Accounts Payable Clerk and Assistant to the Head Accountant. Other strengths include problem solving, efficiency, and tenacity.

Work History and Feedback

  • Sep 2010 - Oct 2010

    Level 1 Support
    $60.00 earned
    Fixed Price

  • Aug 2010

    Everest Customer Support
    $60.00 earned
    Fixed Price

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Name Score (out of 5) Time to Complete
Accounting Principles Test 3.40 Top 10% 31 mins
Accounting Skills Test (Assets and Revenue) 3.40 Top 10% 34 mins
Call Center Skills Test 4.50 Top 10% 15 mins
Customer Service Test 4.60 Top 10% 14 mins
Telephone Etiquette Certification 4.45 Top 10% 14 mins
Email Etiquette Certification 4.15 Top 30% 15 mins
U.S. English Basic Skills Test 4.25 Top 20% 18 mins
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Work History

100% Job Success
9,723 hours worked
14 jobs


More than 30 hrs/week

Associated with

Agency logo
oDesk Payroll
1,264,435 hours

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