Nancy Guido
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Nancy Guido

Executive Administrative Assistant/Web Developer/Translator

$25.00/hr

Magna, United States

Overview

Seeking a position in Customer Service/Client Retention. Fluent in English/Spanish and some French, American Sign-Language. Efficient in MS Word / Excel / Power Point /HTML/ Vista Operating System. Special Projects Completed using Graphs, Slide Shows and Standard Letters. Keyboarding over 65 wpm. Have worked as a Technical Suppor Agent trouble shooting Hardware-Software issues and as an Executive Administrative Assistant for a non profit organization. 9+ years of Customer Service experience in different environments. Excellent in multi-tasking, and able to communicate with customers while inputing data entry and problem solving.

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Work History and Feedback

  • Sep 2012 - Jan 2013

    Administrator - Answer calls & Scheduling
    5.00
    Nancy is great at scheduling, email handling, and is very pleasant on the phone!
    18 hours
    $11.11 / hr
    $201.86 earned

  • Dec 2011 - Jan 2012

    Customer Service/Sales/Virtual Assistant (BI-LINGUAL SPANISH & ENGLISH)
    5.00
    No comment
    103 hours
    $3.33 / hr
    $427.46 earned

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Tests

Name Score (out of 5) Time to Complete
English To Spanish Translation Skills Test 4.75 Above Average 19 mins
Telephone Etiquette Certification 4.30 Top 20% 22 mins
Customer Service Test 4.25 Above Average 22 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 35 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 23 mins

Work History

133 hours worked
3 jobs

Availability

Available
Less than 30 hrs/week

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