Lara Belle Zapatos

Lara Belle Zapatos

Assertive Call Center Representative; Skilled in Creative Writing

Mandaue City, Cebu, Philippines

$2.22/hr

(4.53)

What's the difference
Overview

I have worked as a Customer Service Representative who handles and records
incoming telephone calls for our clients. As a member of our client's team, I
have been extensively trained to address customer inquiries and problems, and
sometimes, to promote additional products or services. I have also experienced
to be a Technical Support Representative who assist our clients' customers
over the phone by efficiently diagnosing and resolving technical issues and
inquiries. I have acquired specific te…

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Work History & Feedback

Article Writer

No feedback given
3.10
13 hrs @ $1.46/hr
Earned $19

Article Writer

No feedback given
3.70
60 hrs @ $1.46/hr
Earned $87
Tests Taken
Name Percentile Score

Call Center Skills Test

68

Customer Service Test

51

Email Etiquette Certification

41

English Spelling Test (U.S. Version)

47

English Vocabulary Test (U.S. Version)

85

Networking Concepts Test

65

Telephone Etiquette Certification

40

U.S. English Basic Skills Test

94

U.S. Word Usage Test

76

Windows XP Test

79