I am a highly motivated Customer Service Representative with more than 4 years of customer support experience over the phone, email and chat. Having achieved many goals in my career, I am interested in expanding my professional horizons by seeking new challenges in different areas such as Admin Support/Virtual assistant and other works that I already have idea and knowledge. I wouldn't apply for a job which I don't have any knowledge because I take every task and job seriously. I want to have a long term career and full time. I am willing to be trained and start ... asap. I have enjoyed a reputation as an efficient customer service representative and have a knack for immediately establishing a good rapport with clients. As a team member, I can provide: -Efficiency, reliability, accuracy with information. -Maturity, honesty, ability to look at challenges as opportunities -knowledge of admin task -Ability to develop and lead a team.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||3.90||Above Average||22 mins|
|Customer Service Test||4.25||Above Average||17 mins|
|Telephone Etiquette Certification||3.85||Below Average||22 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||20 mins|
|Email Etiquette Certification||3.70||Below Average||23 mins|