I'm a highly motivated problem solver with several good years of experience. I am Cisco certified, currently holding the CCNA and preparing to take the CCNP exams. I am currently accepting new clients for all services listed at www.dextera-solutions.com and for hourly systems troubleshooting. Feel free to message me or email firstname.lastname@example.org if you or your organization can benefit from any of our services. Previous work: Responded to incoming technical support calls for ~30 mid to large sized companies. Managed a fixed schedule while taking incoming support requests. Provided troubleshooting on Win 2k3 and Win 2k8 Servers running Citrix, VMware, Exchange, Windows Terminal Services, All ... versions Windows OS and Mac Workstations, Android & IOS Activesync. Network troubleshooting on Cisco, Sonicwall, Sophos/Astaro, Juniper, Baracuda and Cyberoam configurations and VPNs. Worked with Microsoft Partner Support and many of the largest IT hardware/software vendors. Utilized Kaseya and Connectwise ticketing system.