Rowena Conde
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Rowena Conde

CSR/E-mail Support/Data Entry/Web Research Expert


Cebu City, Philippines


I am interested in customer support and in online-data-entry position. For a year, I've experienced working as a Data Entry Clerk for an e-commerce company doing product encoding and data entry. For 2 years, I have been a customer service representative of a US-based company. I am knowledgeable and skilled in various computer applications such as Adobe Photoshop, Spreadsheets and MS office applications. My primary skills are email support and customer service/support however, I'm also skilled in lead generation or appointment setting. I am flexible, self-motivated, constantly striving to learn, able to work under pressure and work well in a ... moreteam. less

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Work History and Feedback

  • Feb 2012 - Jul 2012

    Full-time Filipino Customer Facing Support with Excellent English Writing Skills (Long Term)
    306 hours
    $3.33 / hr
    $1,019.58 earned


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.40 Top 10% 31 mins
Office Skills Test 4.25 Top 10% 32 mins
English To Tagalog (Filipino) Translation Skills Test 4.10 Below Average 26 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 11 mins
Customer Service Test 4.10 Above Average 26 mins
U.S. English Basic Skills Test 3.60 Above Average 30 mins
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Work History

306 hours worked
1 job


More than 30 hrs/week

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