Leilani B.
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Leilani B.

Pro Customer Service/Call Center and Admin Tasks

$6.00/hr

Pasig City, Philippines

Overview

More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

Work History and Feedback

  • Jun 2015 - Oct 2015

    Customer Support Admin
    4.35
    Leilani was a pleasure to work with. She provided us with much needed assistance in reaching our customers and was professional, helpful and easy to work with. Thanks Leilani!
    60 hours
    $5.56 / hr
    $330.83 earned

  • Apr 2014 - Oct 2014

    Real estate investor seeking experienced real estate phone support assistant, start immediately!
    4.05
    16 hours
    $4.44 / hr
    $71.78 earned

  • Dec 2013 - Apr 2014

    Virtual Assistant for Webinars and Admin Work
    3.15
    136 hours
    $5.00 / hr
    $708.00 earned

  • Nov 2013 - Apr 2014

    Real estate investor seeking experienced real estate phone support assistant, start immediately!
    4.05
    47 hours
    $3.33 / hr
    $157.06 earned

  • Nov 2013 - Jan 2014

    Virtual Assistant/ Telemarker

    No feedback given

    35 hours
    $3.89 / hr
    $135.50 earned

  • Sep 2012 - Oct 2012

    Strategic Consultant
    5.00
    Awesome consultant. Will work with again
    1 hour
    $15.00 / hr
    $12.45 earned

  • View More (3)

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Tests

Name Score (out of 5) Time to Complete
Virtual Assistant Skills Test 3.65 Top 20% 28 mins
English Spelling Test (UK Version) 4.90 Top 10% 12 mins
Call Center Skills Test 3.90 Above Average 20 mins
Customer Service Test 4.25 Above Average 22 mins
Customer Service Test 4.25 Above Average 23 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 13 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 26 mins

Work History

100% Job Success
3,733 hours worked
30 jobs

Availability

Available
More than 30 hrs/week
24 hrs response time

Verifications

Phone Number: Verified

Groups

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