I am an experienced Call Center Supervisor with more than 16 years of varied experience. I possess multiple skills covering fields including- Sales, Customer Service, Organization Management, Coaching and counseling and talents development. I am also expert in the field of Technical support with formal training obtained from leaders in the field of Information technology and Networking. I am Internet savvy and expert in web research.
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||3.60||Top 20%||26 mins|
|Accounting Principles Test||2.60||Top 30%||40 mins|
|Customer Service Test||4.50||Top 20%||18 mins|
|Management Skills Test||3.00||Top 30%||17 mins|
|Telephone Etiquette Certification||4.00||Above Average||16 mins|
|Call Center Skills Test||3.75||Above Average||24 mins|
|Email Etiquette Certification||4.00||Above Average||16 mins|
|U.S. English Basic Skills Test||3.75||Above Average||33 mins|