Lori Evans
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Lori Evans

Computer Support Specialist


Rome, United States


Information Technology professional with in-depth knowledge, skills and experience in Computer Troubleshooting and Support and Customer Relations. Skills and experience * Installing and performing minor repairs to hardware, software, or peripheral equipment. * Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities. * Overseeing the daily performance of computer systems. * Answering user inquiries regarding computer software or hardware operation to resolve problems. * Strong communication, analytic and problem-solving ... moreskills. * Handle the technical queries and complaints of clients. * Scheduled appointments and maintained client files. * Provided telephone support to clients. * Ensure that each customer receives outstanding service. *Proficiently good in computer skills like MS word, MS excel, MS access, Power Point, Spreadsheets. *Exceptionally good communication skills both verbally and writte *Profound ability to analyze the problem and identify the solution. *Very proficient, creative and energetic. *Strong ability to deal with the queries and problems and also resolve them. less

Work History and Feedback

  • Jan 2012 - Jul 2012

    Was not able to use her for our project. Never actually worked with her but we have no negative notes. If we end up needing to expand in her area again i would be willing to rehire.
    $27.78 earned
    Fixed Price

  • Oct 2010 - Feb 2011

    Women’s Beauty “How To” eBook - Researcher and Writer Needed
    Brilliant, great researcher.... thank you for your energy and time. Keep up the great work.
    $125.00 earned
    Fixed Price

  • Sep 2010

    Account Sales Manager
    The freelancer has made this comment private
    $15.00 earned
    Fixed Price

Lori Evans has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 3.75 Top 10% 23 mins
Office Skills Test 4.50 Top 10% 38 mins
Help Desk Certification 3.50 Top 20% 29 mins
Customer Service Test 4.60 Top 10% 25 mins
PC Graphics Test 2.60 Top 30% 40 mins
Call Center Skills Test 4.25 Top 20% 37 mins
Email Etiquette Certification 4.30 Top 20% 21 mins
Windows XP Test 3.10 Above Average 17 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 33 mins
U.S. English Basic Skills Test 4.00 Top 30% 25 mins
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Work History

461 hours worked
5 jobs


More than 30 hrs/week

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